Find Service desk agent Jobs in Ireland

Concierge - Part-Time
Air Canada —Dublin, County Dublin
- Full-time
- Microsoft Excel
18h
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
13h
Revenue Accounting Manager
Workday —Dublin, County Dublin
- €81,900–€122,900 a year
- Full-time
- Microsoft Excel
- Salesforce
- Finance
Software Engineer
Cisco Systems —Galway, County Galway
- Full-time
- Hybrid work
- Computer Science
- Java
- C++
1d
Field Marketing Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Project management
- Organisational skills
- Annual leave
- Work from home
18h
Business Development Representative, MidMarket/Commercial
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Annual leave
- Work from home
Account Manager (Commercial)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Account Manager - German Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Account Executive, Senior MidMarket
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business
- Communication skills
- Annual leave
- Work from home
Senior Engineer, Infrastructure Platform
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- Annual leave
- Work from home
Senior Engineering Manager - Team Billing
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Senior Solutions Architect
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- AI
- HTML
- Annual leave
- Work from home
Senior Engineer, AI Developer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- AI
- Python
- Annual leave
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Senior Analytics Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
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AI Infrastructure Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
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- Master's degree
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Account Manager - French Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Senior Finance Data Scientist, Existing Business
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- SQL
- AI
- Annual leave
- Work from home
Senior Full Stack Engineer - Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home

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Concierge - Part-Time

Air Canada -
Dublin, County Dublin

Apply Now

Job details

Full-time
18 hours ago

Qualifications

Microsoft Excel

Full job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The primary focus and responsibilities of the Air Canada Concierge Agent is to provide personalized service, recognition and attention to detail to Aeroplan Super Elite 100K, other top tier members and Signature class customers in the airport environment. (Arrivals, check-in, departures, transfers, and lounges).

The concierge agent must pay particular attention to our AC VIP customers’ needs and provide excellent service at all times, in line with the customer service guidelines and the corporate safety rules. He / She must be able to solve all kinds of problems and know who and how to ask for assistance. By developing professional, positive relationships with our most frequent customers, the concierge will help develop brand loyalty.

Accountabilities (Responsibilities):

Be present at Check-in to greet and acknowledge premium customers and escort to the Lounge if required
Assist at Flight arrivals / Flight departures with premium customers’ concerns i.e. assisting with ticketing, upgrades, connections, baggage retrieval and any last-minute arrangements
Assist at Gates with boarding premium customers
Meet and acknowledge premium customers at the Lounge
Liaise with the 24 / 7 Concierge Desk when required
Network with other Global Concierge Agents at other Stations and with local representatives (Hotels, OAL’s)
Provide solutions for premium customers, in case of irregular operations
Maintain daily reports on the concierge activities, log problems and follow through when required
Liaise with Concierge groups to provide support / assistance in dealing/handling with high profile/premium customers

Qualifications

Internet, emails, Word; Excel proficiency and use of ALTEA reservations system
Degree / Diploma in Tourism is an asset
Experience in a similar role is an asset
Ticketing knowledge is an asset
Ability to travel (seminars, training, etc.)
Obtain an airport pass
Wear AC Uniform according to the Air Canada uniform and grooming policy
Comply with Airport security and safety rules

Permanent Part-Time position (20.0 hrs/week) based at Dublin Airport

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted

Apply Now

Refine Your Search

service desk agent jobs in ireland

Concierge - Part-Time

CRM Developer

Revenue Accounting Manager

Software Engineer

Field Marketing Manager

Business Development Representative, MidMarket/Commercial

Account Manager (Commercial)

Account Manager - German Speaking

Staff Product Engineer, AI

Account Executive, Senior MidMarket

Senior Engineer, Infrastructure Platform

Senior Engineering Manager - Team Billing

Senior Solutions Architect

Senior Engineer, AI Developer

Senior Analytics Engineer

AI Infrastructure Engineer

Account Manager - French Speaking

Senior Finance Data Scientist, Existing Business

Senior Full Stack Engineer - Team Web

Product Engineer

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