Find Ecommerce customer support Jobs in Dublin, D

Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
6h
Logistics Manager (eCommerce)
Luzern eCommerce Group —Dublin, County Dublin
- Microsoft Excel
- Bachelor's degree
- AI
- Annual leave
- Employee assistance program
Quick apply
11h
AI Engineering Manager - Amplify C.S
Klaviyo —Dublin, County Dublin
- €112,000–€168,000 a year
- Hybrid work
- Azure
- Computer Science
- AWS
Senior Employee Relations Business Partner
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Technical Program Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- AI
- Communication skills
Staff Product Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Territory Manager - Munster
Nestlé Health Science —DUBLIN 24, County Dublin
- Up to €48,000 a year
- Full-time
- Sales
- Analysis skills
8d
Employment Counsel Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Organisational skills
- AI
SIAM Major Incident Manager
Tata Consultancy Services —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
14d
Partner Sales Specialist (France, Middle East & Africa), French-Speaker
Klaviyo —Dublin, County Dublin
- €38,080–€57,120 a year
- Full-time
- English
- Business development
- No degree
Quick apply
EU Export Program Manager FTC
eBay Inc. —Dublin, County Dublin
- Full-time
- Management
- English
- Analysis skills
7d
Senior Manager, Customer Campaigns & Lifecycle Marketing
Intercom —Dublin, County Dublin
- Hybrid work
- Mentoring
- AI
- Leadership
- Annual leave
- Work from home
Director, Product Marketing
ESW —Dublin, County Dublin
- Hybrid work
- Marketing
Sr Software Engineer - SAP Commerce Cloud
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- Java
Head of Commercial Marketing
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Marketing
Quick apply
2d
Senior Language Manager, German (8 month FTC)
Klaviyo —Dublin, County Dublin
- €56,000–€90,000 a year
- English
- Master's degree
- Bachelor's degree
Quick apply
13d
Engineering Manager, AI Models Infrastructure
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Annual leave
- Work from home
Senior Product Engineer - Pricing & Packaging
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Salesforce
- Annual leave
- Work from home
Senior Product Designer
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- Annual leave
- Work from home
Account Manager (Commercial)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home

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Customer Support Specialist, eShop (Channel Operations)

Analog Devices -
Glasnevin, County Dublin

Apply Now

Job details

Full-time
6 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
Order management system
SAP
E-commerce
Communication skills

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

Customer Support Specialist, eShop (Channel Operations)

Description:

ADI’s Channel Operations team is seeking a customer-focused, process-driven Customer Support Specialist to deliver best-in-class service for eShop customers. In this role, you will manage customer inquiries and cases end-to-end, partner with internal teams to resolve order and account issues, and help improve self-service capabilities to create a seamless customer experience across ordering, returns, and related transactions.

Key Responsibilities Include:

Own eShop customer service inquiries across email and case channels.
Monitor, prioritize, and close customer cases within defined service-level agreements (SLAs).
Support live chat inquiries from eShop customers, ensuring timely, accurate responses.
Research, troubleshoot, and resolve order management issues (e.g., order status, pricing, shipping, invoicing) by partnering with cross-functional teams.
Initiate and process customer returns (RMA) and support NDA workflows as required.
Contribute to and help implement self-service processes and knowledge content to improve ease of doing business for customers.
Drive performance against customer service goals (quality, responsiveness, case resolution) and identify opportunities for continuous improvement.

Qualifications of ADI’s Customer Operations Specialist:

Strong attention to detail with a solutions-oriented mindset; excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft 365 (Outlook, Excel, Teams) and comfort working in data-driven, process-based environments.
Prior experience in customer support, order management, or case management (eCommerce and/or B2B environment a plus).
Experience with SAP and Model N is preferred.

Required Travel: No

Shift Type: 1st Shift/Day

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

ecommerce customer support jobs in dublin, d

Customer Support Specialist, eShop (Channel Operations)

Logistics Manager (eCommerce)

AI Engineering Manager - Amplify C.S

Senior Employee Relations Business Partner

Technical Program Manager

Staff Product Manager

Territory Manager - Munster

Employment Counsel Manager

SIAM Major Incident Manager

Partner Sales Specialist (France, Middle East & Africa), French-Speaker

EU Export Program Manager FTC

Senior Manager, Customer Campaigns & Lifecycle Marketing

Director, Product Marketing

Sr Software Engineer - SAP Commerce Cloud

Head of Commercial Marketing

Senior Language Manager, German (8 month FTC)

Engineering Manager, AI Models Infrastructure

Senior Product Engineer - Pricing & Packaging

Senior Product Designer

Account Manager (Commercial)

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