Why Choose Premier Irish Homes:
At Premier Irish Homes, we believe that success is achieved through our dedicated and passionate team. Working with us, you'll enjoy:
- A Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace.
- Good Remuneration: Receive a salary that aligns to your skills and impact.
- Flexible Working Arrangements: We support work-life balance with flexible working options.
- Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities.
- Strong Employee Benefits
- An Inclusive Culture: Be part of an organisation that values diversity and Inclusion.
About Us:
Premier Irish Homes is the fastest growing provider of property services to the Irish Housing and Care sectors. Our innovative approach and commitment to an efficient, reliable and customer-focused service is trusted by property owners nationwide. Our qualified trade and technical experts work together to provide a seamless service that saves customers time organising multiple providers to carry out repairs, maintenance and building services. It also allows flexibility in designing a property service suited to individual client needs.
Role Overview:
- Position: Repairs & Maintenance Supervisor
- Reporting to: Head of Repairs and Maintenance
- Responsible for: Directly line manage Tradespeople ensuring continuous delivery of an effective and efficient service offering. Responsible for the day-to-day supervision of responsive, maintenance and out of hours work with a strong focus on improving efficiencies and productivity by supporting and developing our workforce.
- Location: National, Hybrid with regular travel
- Contract: Permanent (6 months probationary period)
- Salary: Starting at €50k PA
The Repairs and Maintenance Department:
The post requires excellent planning and organisational skills as well as an excellent knowledge of the end to end repairs process. Your qualification as a construction professional or similar and your continued professional development in the areas of responsive repairs, maintenance management, and planned/cyclical programmes are a requirement for this role.
We strive to lead in innovation and the development of exemplary services that prioritise client satisfaction, value-for-money, and compliance with Regulatory Standards.
The individuals in the Responsive repairs and Maintenance Department are deeply passionate about their work and are motivated by the direct, positive impact our services have. Our colleagues are known for being resourceful, conscientious, caring, and outcome focused.
Repairs and Maintenance Supervisor
Key Responsibilities:
1. Service Delivery
2. Training
3. Health & Safety
4. Staff
5. Stakeholder Management
Service Delivery:
· Support, educate, develop staff ensuring flows of work are followed correctly and understood ensuring we complete each repair right first time.
· Use measures to monitor performance to support with measuring capacity and capability within your team and the system.
· Review measures to educate others and improve the system on a continual basis.
· Effectively deliver Tool-Box talks on a one-to-one and/or group basis in specific trade related subjects inclusive of Health and Safety matters.
· Positively support the learning by promoting an open, honest and transparent culture which considers the customer at the heart of every decision being made.
· Effectively support and promote Health, Safety and Welfare awareness to ensure safe working and driving conditions at all times whilst taking personal responsibility of your own Health, Safety and Welfare.
· Build and maintain effective working relationship with key external stakeholders to support the delivery of the service.
· Support in ensuring a consistent management approach throughout the Repairs & Maintenance Team and areas.
· Oversee the supervision of available resources, including budgets, materials, and labour, and administer contracts effectively.
· Ensure adherence to quality standards throughout the service delivery process.
· Guide and support teams (Internal & external), facilitate collaboration, and drive the successful delivery of a high-quality service.
Training
· Scheduling & arranging in house and external training
Health & Safety
· Identifying and mitigating potential risks associated with service delivery.
· In conjunction with Corporate Services, ensure staff have the required PPE to carry out their roles in a safe manner.
Staff
· Recruit and mentor new staff.
· Direct Line Supervision of Tradespeople and responsibilities to include, but not limited to, absence, holiday, performance, development and recruitment of line reports.
· Provide effective supervision, motivation, training and development of the trades teams.
· Supervise individual performance and maintain the morale and motivation of employees.
· Ensure that safe working practices are adhered to in accordance with policy.
· Supervise disciplinary and grievance issues in accordance with the staff handbook
· Monitor and implement quality improvement and control measures.
Stakeholder Management
· Building and maintaining strong relationships with internal and external stakeholders.
· Communicating service delivery updates and progress to relevant parties.
· Managing stakeholder expectations and addressing any concerns or issues.
· Supporting high levels of customer satisfaction with the repairs and maintenance service provided
Who we are looking for:
Person specification:
· Good leadership and supervisory skills
· Excellent communication and interpersonal skills
· Good Customer Relationship Skills
· Self-driven and motivated
· Housing/Property sector practices, legislation and regulations
· Financial supervision and budget support skills
· Attention to detail
Experience / qualifications:
· Previous experience essential in a supervisory role, preferably in construction/housing/property sector.
· A minimum of “two years” work experience as a site foreman/supervisor in maintenance related role within social housing or other related industry.
· Ability to lead and supervise a team with the capability of being able to motivate, effectively delegate and promote a professional working culture.
· Ability to communicate both verbally and written.
· Computer literate with knowledge of Microsoft packages.
· Experience of workplace/site health & safety.
· Flexible and proactive decision making.
· A practical working knowledge of responsive, maintenance, out of hours and sub-contracting works.
· Experience in overseeing multi-disciplined functions and trades teams.
Join Us: At Premier Irish Homes, you're more than just an employee; you're part of a mission to create lasting social change. If you're ready to contribute to our vision, apply to [email protected] and let's make a difference together.
Pay: From €50,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
- Profit sharing
- Sick pay
Work Location: Hybrid remote in Navan, County Meath
