Find Aws data center Jobs in Dublin, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
1d
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Snr Software Dev Engineer, Shield (Anti-DDoS), Shield (Anti-DDoS)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- English
- AWS
Network Cabling Quality Technician
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
14d
Supplier Sourcing Specialist , Supplier Sourcing Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
13d
Staff Software Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- System design
- AWS
- Bachelor's degree
7d
Staff Software Engineer
Adswizz —Dublin, County Dublin
- Full-time
- System design
- AWS
- Bachelor's degree
7d
Senior ICT Design Engineer, Data Centre Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- Microsoft Office
13d
Lead Electrical Design Engineer, Data Centre Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction
2d
Product Support Engineer, Team Lead
Semperis —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- AWS
- Mentoring
Portfolio Associate - Leased, DCC Communities
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
Network Development Engineer II, Capacity Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- AWS
Senior Civil Engineer , Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Network Development Engineer , OpsTech Networking Edge
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Sr Cybersecurity Engineer
Workday —Dublin, County Dublin
- €84,000–€126,000 a year
- Full-time
- AWS
- Scripting
- AI
13d
Senior Software Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- System design
- AWS
- Bachelor's degree
7d
Senior Regional Environmental Manager – EMEA, AWS Environmental
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Communication skills
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
22h
Senior Software Engineer
Adswizz —Dublin, County Dublin
- Full-time
- System design
- AWS
- Bachelor's degree
7d
Senior Architect, Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
1 day ago

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Experience Required

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

Apply Now

Refine Your Search

aws data center jobs in dublin, d

Senior IT Lead and Delivery Manager

Capacity Planning Manager, CDP EMEA

Snr Software Dev Engineer, Shield (Anti-DDoS), Shield (Anti-DDoS)

Network Cabling Quality Technician

Supplier Sourcing Specialist , Supplier Sourcing Manager

Staff Software Engineer

Staff Software Engineer

Senior ICT Design Engineer, Data Centre Engineering

Lead Electrical Design Engineer, Data Centre Engineering

Product Support Engineer, Team Lead

Portfolio Associate - Leased, DCC Communities

Network Development Engineer II, Capacity Engineering

Senior Civil Engineer , Data Centre Design Engineering

Network Development Engineer , OpsTech Networking Edge

Sr Cybersecurity Engineer

Senior Software Engineer

Senior Regional Environmental Manager – EMEA, AWS Environmental

EMEA Cabling Quality Mgr, Global Cabling Quality

Senior Software Engineer

Senior Architect, Data Centre Design Engineering

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Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Experience Required

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