Find Escalation specialist Jobs in Dublin, D

Customer Account Specialist, Customer Operations
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
11h
Compliance Senior Specialist
Eirgrid —Dublin, County Dublin
- Full-time
- Management
- Analysis skills
- Leadership
Quick apply
20h
Specialist II, Risk
SEI1GLOBAL —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
14d
Lead Technician
Digital Realty —DUBLIN 15, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Team management
Support Lead
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Leadership
Quick apply
Payroll Specialist, UKI
OASIS Group —Swords, County Dublin
- Overtime
- Microsoft Excel
- Communication skills
Vendor Alliance Lead Associate Director (Cardiac Safety and Respiratory Diagnostics)
Novartis —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
5d
SIAM Major Incident Manager
Tata Consultancy Services —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
14d
Accounts Payable Leader
Trane Technologies —Swords, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- English
Finance Transformation Specialist - 6-month FTC
Flutter Entertainment —Dublin, County Dublin
- Oracle
- ERP systems
- Microsoft Office
9d
Bid Manager
Sisk —Dublin, County Dublin
- Full-time
- Civil Engineering
- Communication skills
Senior Employee Relations Business Partner
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Head Of Safeguarding
Football Association of Ireland (FAI) —Dublin, County Dublin
- Full-time
- Hybrid work
- System design
- Continuous improvement
- No degree
- Free parking
- Employee assistance program
Technical Services Engineer
MongoDB —Dublin, County Dublin
- Azure
- Java
- AWS
10d
UK Payroll Lead/SME
Rippling —DUBLIN 2, County Dublin
- Full-time
- English
- Human resources
- Communication skills
Internal Audit Senior Manager
Primark —DUBLIN 1, County Dublin
- Project management
- Leadership
- Communication skills
Program Manager, West & Central Africa - Trust & Safety
TikTok —Dublin, County Dublin
- Microsoft Excel
- SQL
- Product management
Program Manager, Poland - Trust & Safety
TikTok —Dublin, County Dublin
- Microsoft Excel
- SQL
- Product management
Software Engineer – Support & Operations
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Java
- AWS
- Communication skills
Senior Technical Services Manager
Bardwood —Dublin, County Dublin
- €75,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Microsoft Office
- IT
Quick apply

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Customer Account Specialist, Customer Operations

Analog Devices -
Dublin, County Dublin

Apply Now

Job details

Full-time
11 hours ago

Qualifications

Microsoft Excel
QlikView
Microsoft Office
Presentation skills
Bachelor's degree
Communication skills
Time management

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

At Analog Devices, Inc. we know it’s our great people who make us a great company, and our Customer Operations team is no exception. We are a group of positive, hard-working, customer-centric employees who represent our company in a positive light when working on the front line with our customers. Want to join a fun team with smart people who make a difference every day? If so, you’ve found the right organization!

The Customer Account Specialist partners with the Sales Team adding value to the FSE mission and enhancing the customer experience. The CAS will drive ADI’s go-to-market strategy focused on enabling customer success on ADI’s most strategic accounts. The CAS will proactively manage all aspects of assigned customer's demand stream with ADI. This includes sales support, customer interface, pricing and contracts, sales forecasting, supply and demand optimization, and project management. The CAS will also work with Planning, Manufacturing, Business Units, and the Global Supply Partners to communicate requirements and expectations for assigned accounts. This role is fast paced, exciting, and challenging. The perfect candidate will be professional, agile, and able to make an impact out of the gate.

Additional role specifics:

The CAS continually monitors revenue, backlog, forecasts, and performance to plan. This person understands customer programs that drive revenue and ensures all backend systems are aligned to support anticipated demand. The CAS collaborates closely with Global Ops, Planning, and the Sales Team on a day-to-day basis and is a point of escalation for both the internal and external customers.

The CAS should function as an advisor to the team adding input to help resolve problems and/or achieve goals. The CAS works pro-actively to be in front of situations and notify appropriate teams ahead of issues as well as providing solutions to problems. The CAS should have excellent presentation skills being able to lead customer meetings via phone, virtually, and in person.

The CAS manages all pricing needs of the customers providing quotations, managing pricing contracts, and coordinating worldwide. This includes being a focal point for contract negotiations coordinating with the contract center, providing input, and participating in negotiations. The CAS will also manage Forecasting Revenue, Unit Forecasting (CFIT), Split / DAR Management, MSD/PRT+, Sampling, Demand Monitoring (QlikView / Drop off reports, etc.)

You’ll also have the opportunity to collaborate with internal partners to support ADI’s customer base. Internal partners include:

Sales - track new design opportunities and project ramps

Business Units - review end customer product life cycles to understand business environments

Demand Planning – share and consult on customer forecast data

Quality Assurance - coordinate product changes and applications support

Social & Environmental Management Teams - align customer requirements with ADI policies

Supply Chain Management - analyze and understand supply position at each stage of production

Legal - review and negotiate customer supply agreements

Minimum Qualifications:

Service-oriented individual with a four-year Bachelor's degree

Highly organized and detail-oriented with outstanding follow-through skills

Must have outstanding written and oral communication skills and presentation skills

Ability to work collaboratively as well as independently

Ability to perform with poise under tight deadlines and shifting priorities, as well as ability to understand independently what those priorities should be

Excellent MS Office skills, especially Excel

Self-motivated and disciplined, with a strong sense of ownership and the ability to execute tasks with minimal supervision

Excellent time management capability

Strong problem-solving and critical thinking capability

Quick learner and willing to take on challenges

Potential travel (10%)

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

escalation specialist jobs in dublin, d

Customer Account Specialist, Customer Operations

Compliance Senior Specialist

Specialist II, Risk

Lead Technician

Support Lead

Payroll Specialist, UKI

Vendor Alliance Lead Associate Director (Cardiac Safety and Respiratory Diagnostics)

SIAM Major Incident Manager

Accounts Payable Leader

Finance Transformation Specialist - 6-month FTC

Bid Manager

Senior Employee Relations Business Partner

Head Of Safeguarding

Technical Services Engineer

UK Payroll Lead/SME

Internal Audit Senior Manager

Program Manager, West & Central Africa - Trust & Safety

Program Manager, Poland - Trust & Safety

Software Engineer – Support & Operations

Senior Technical Services Manager

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