Find chat support Jobs in dublin, d

Technical Support Engineer - French or Italian speaking speaking
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- SQL
Express Store Manager - Dublin City
Tesco Ireland —Dublin, County Dublin
- From €50,000 a year
- Full-time
- Sales
- Leadership
- Employee assistance program
Assistant Meetings & Events Sales Manager
Dalata —DUBLIN 1, County Dublin
- Full-time
- Hotel
- No degree
- Employee assistance program
Quick apply
15h
Line Manager - Rush
Tesco Ireland —Rush, County Dublin
- From €37,500 a year
- Full-time
- Remote
- Leadership
1d
Product Marketing - Agents
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Project management
Customer Experience Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
EAP Counsellor
Workplace Options —Dublin, County Dublin
- €35,200–€38,720 a year
- Full-time
- Hybrid work
- Customer service
- No degree
- IT
- Employee assistance program
- Gym membership
Quick apply
7d
AI Builder, Emerging Talent - BNL Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
13d
Veterinary Nurse - Small Animal
IVC —Dublin, County Dublin
- €32,000–€40,000 a year
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance program
14d
Fullstack Software Engineer (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- AWS
- Annual leave
Volunteer Opportunity - Help Refugees Build Confidence Through Conversation
The Education Equality Institute —Dublin, County Dublin
- Remote
- Communication skills
Quick apply
Technical Recruiter
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Research
- Recruiting
- Communication skills
AI Builder, Emerging Talent - DACH Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
13d
AI Builder, Emerging Talent - Spanish Market
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- English
13d
Full-Stack Engineer
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
- Python
Growth Generalist
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- Marketing
Project Coordinator (Pre-Construction)
Ethos —Dublin, County Dublin
- Holidays
- Hybrid work
- Project management
- Leadership
- Communication skills
7d
Customer Service Supervisor
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Product Data Analyst
Phorest —DUBLIN 7, County Dublin
- Hybrid work
- SQL
- Communication skills
- Python
- Employee assistance program
Quick apply
Data Analyst – Salon Reporting (12 month maternity cover)
Phorest —DUBLIN 7, County Dublin
- Remote
- SQL
- Communication skills
- Python
- Employee assistance program
Quick apply

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Technical Support Engineer - French or Italian speaking speaking

Salesforce -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

French
Salesforce Marketing Cloud
CSS
Salesforce
English
SQL
Digital marketing
JavaScript
Italian
Communication skills
Marketing
Debugging
HTML
Help desk

Full job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Detailed Role & Responsibilities:

Assisting customers in troubleshooting their implementation, integrations and custom code of Salesforce Marketing Cloud products via multiple channels like voice, email, chat, etc. This involves debugging, troubleshooting, and ensuring issues are fully resolved.
Providing feature explanation and Salesforce coding best practices.
Managing customer expectations and the customer experience to maximize customer satisfaction.
Developing and maintaining technical expertise in assigned areas of product functionality.
Demonstrating exceptional analytical, troubleshooting, and problem-solving expertise.
Build and maintain Knowledge Base Articles and Known Issues both for internal and external audiences.
Open and continuous collaboration with your team to increase team spirit and team efficiency.
Actively cooperate with Engineering, Sales and Success teams to achieve best possible results for our customers.
Meet the monthly goals on important metrics such as Customer Satisfaction, Time to Resolve, Productivity etc.

Mandatory Technical/General Qualifications:

Demonstrated skill in Customer Support, Helpdesk, or Customer Service in a customer-facing role.
Knowledge of website development, online marketing technologies and data management.
Proficient with HTML, CSS, JavaScript, SQL and API debugging
Ability to communicate technical concepts clearly and effectively
Ability to analyze and investigate reported issues
Ability to optimally prioritize, multi-task, and perform well under pressure
Knows how/when to escalate customer issues as required
Excellent written and verbal communication skills
Proficient in French or Italian, in addition to English

Good to have:

Hands-on knowledge of Digital Marketing and good understanding of Marketing Business
Experience in Salesforce CRM, Marketing Cloud or Data360

LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Apply Now

Refine Your Search

chat support jobs in dublin, d

Technical Support Engineer - French or Italian speaking speaking

Express Store Manager - Dublin City

Assistant Meetings & Events Sales Manager

Line Manager - Rush

Product Marketing - Agents

Customer Experience Agent (German Speaking)

EAP Counsellor

AI Builder, Emerging Talent - BNL Market

Veterinary Nurse - Small Animal

Fullstack Software Engineer (f/m/d)

Volunteer Opportunity - Help Refugees Build Confidence Through Conversation

Technical Recruiter

AI Builder, Emerging Talent - DACH Market

AI Builder, Emerging Talent - Spanish Market

Full-Stack Engineer

Growth Generalist

Project Coordinator (Pre-Construction)

Customer Service Supervisor

Product Data Analyst

Data Analyst – Salon Reporting (12 month maternity cover)

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