Find graduate software Jobs in dublin, d

Technical Support Engineer
Gong.io —Dublin, County Dublin
- Sales
- Salesforce
- Communication skills
Quick apply
Mechanical Engineer - Dublin or Cork
Tractebel —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Mechanical Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Engineering
- Bachelor's degree
- Communication skills
Commercial Graduate Sales Path - Polish Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
- Annual leave
D365 CE & Power Platform Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Sales
Quick apply
Electrical Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Engineering
- Bachelor's degree
- Electrical Engineering
Commercial Graduate Solution Engineering Path - Swedish Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- Engineering
- Annual leave
Technical Account Manager
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Oracle
Quick apply
Commercial Graduate Sales Path - Swedish Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
- Annual leave
Senior Microsoft Security Engineer
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
Quick apply
Commercial Graduate Sales Path - German Market (August start)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
- Annual leave
Intelligent Transport Systems (ITS) Consultant
Arup —Dublin, County Dublin
- Analysis skills
- IT
- Communication skills
- Profit sharing
- Employee assistance program
Microsoft Security Architect
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- English
Quick apply
Bridge Design Engineer - Dublin or Cork
Roughan & O'Donovan —Dublin, County Dublin
- English
- Analysis skills
- Internship
12h
Senior Research Officer – Statistics and Modelling
Inland Fisheries Ireland —Citywest, County Dublin
- €76,331.73–€106,803.95 a year
- Full-time
- Hybrid work
- Doctoral degree
- Research
- Master's degree
Quick apply
Project Manager REF: 2617a
Fingleton White —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
CSA Engineer
Mercury Engineering —Dublin, County Dublin
- Construction
Senior Copilot Studio / Power Platform Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Communication skills
Quick apply
Cost Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Annual leave
Quick apply
UKI Technology Consulting - Enterprise Architect, Manager, Senior Manager
EY —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership

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Technical Support Engineer

Gong.io -
Dublin, County Dublin

Quick apply

Job details

Qualifications

Telephony
Sales
Salesforce
OOP
SaaS
Communication skills

Full job description

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

As a Technical Support Engineer, you'll be at the forefront of the Gong customer experience & create #ravingfans by providing an exceptional & consultative support experience for our customers. Support Engineers are proactive, innovative, and empowered to solve the customer challenges of today, while thinking strategically to delight our customers long term.

NOTE: This position is a hybrid-based role (office 3 days a week and remote)

RESPONSIBILITIES

Provide an exceptional support experience via email, web and/or phone for our customers using Gong product(s) and achieve core KPIs.
Master Gong product(s) and provide integration expertise for 3rd party solutions, including: telephony systems, web conferencing, Salesforce, and API usage.
Build internal relationships and collaborate closely with Engineering to triage potential bugs, build test cases, identify workarounds and keep stakeholders informed every step of the way.
This is a small team! Everyone has an opportunity to represent the Voice of the Customer with Success, Sales and Product teams to influence priorities, resources, roadmaps and deliverables.
Create innovative resources to equip and educate customers and peers (documentation, training, processes, tools).

QUALIFICATIONS

Technical Support Engineer with 2-4 years relevant experience, interested in going above and beyond for customers to create #ravingfans
Excellent communication skills (verbal and written), and ability to translate complex technical concepts for non-technical audiences
Previous B2B SaaS or enterprise software experience
Self-starter with a strong sense of ownership who thrives in a fast-paced, high-growth startup environment
Creative, resourceful, detail-oriented and well organized
Proven track record of demonstrated ability to deep dive and find solutions
College graduate with a technical degree or equivalent hands-on experience
Technical experience with Dialer/Telephony/Web Conferencing platforms such as Outreach, Dialpad, Zoom, GoToMeeting, 8x8, Five9
Technical experience in one or more of the following is preferred: Salesforce Sales Cloud (1-2 years), API developer support, object oriented programming languages or other scripting languages.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SM3

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Refine Your Search

graduate software jobs in dublin, d

Technical Support Engineer

Mechanical Engineer - Dublin or Cork

Mechanical Design Engineer

Commercial Graduate Sales Path - Polish Market

D365 CE & Power Platform Consultant

Electrical Design Engineer

Commercial Graduate Solution Engineering Path - Swedish Market

Technical Account Manager

Commercial Graduate Sales Path - Swedish Market

Senior Microsoft Security Engineer

Commercial Graduate Sales Path - German Market (August start)

Intelligent Transport Systems (ITS) Consultant

Microsoft Security Architect

Bridge Design Engineer - Dublin or Cork

Senior Research Officer – Statistics and Modelling

Project Manager REF: 2617a

CSA Engineer

Senior Copilot Studio / Power Platform Consultant

Cost Manager

UKI Technology Consulting - Enterprise Architect, Manager, Senior Manager

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