Find customer service advisor Jobs in county dublin

Client Service Advisor
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- No degree
- Annual leave
- Employee assistance program
Client Experience Representative
OASIS Group —Swords, County Dublin
- Full-time
- English
- Computer skills
- Communication skills
5d
Member Services Officer
Core Credit Union Ltd —Dublin, County Dublin
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance program
- Life insurance
Quick apply
Customer Service Representative (Fixed Term)
gategroup —Dublin, County Dublin
- €17.06 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
Front of House & Client Services Coordinator
EGG Post Production —Dublin, County Dublin
- Full-time
- Hospitality
- Organisational skills
- Communication skills
Quick apply
5d
Customer Service Agent
Europcar —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Sick pay
Senior French Speaking Customer Operations Agent
FNZ —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Brazilian Portuguese Customer Service Representative | Relocate to Greece
Next Job Abroad —Dublin, County Dublin
- Full-time
- Customer service
- English
- Hotel
- Relocation assistance
- Employee discount
Quick apply
Customer Growth Associate, Early Careers, Google Customer Solutions (German Market)
Google —Dublin, County Dublin
- Full-time
- Sales
- Marketing
- Customer service
Senior Pensions Administrator - DB Client Services
Mercer —Dublin, County Dublin
- Full-time
- English
- Organisational skills
- Communication skills
Customer Service Associate -Dutch Speaker
Getty Images —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
Quick apply
Customer Experience Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- English
- Bachelor's degree
- Work from home
Specialist, (Supervisory), Fund/Client Accounting Representative II
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Business
- Accounting
- Communication skills
Customer Experience Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
CSR Ultrasound (Part-time)
Beacon Hospital —Dublin, County Dublin
- Full-time
- Bachelor's degree
Quick apply
Senior Customer Support Specialist (German Support)
Rippling —DUBLIN 2, County Dublin
- Full-time
- English
- No degree
- Human resources
German Customer Service and Sales Officer in Malta
Next Job Abroad —Dublin, County Dublin
- €23,000–€28,000 a year
- Full-time
- Microsoft Excel
- Sales
- English
- Life insurance
Quick apply
Customer Growth Associate, Engage, Google Customer Solutions (English, Danish)
Google —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- English
Senior Customer Support Specialist (French Support)
Rippling —DUBLIN 2, County Dublin
- Full-time
- English
- No degree
- Human resources
1d

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Client Service Advisor
WTW —Dublin, County Dublin
You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support,…

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Client Service Advisor

WTW -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Annual leave
Employee assistance program

Qualifications

Microsoft Office
Analysis skills
Communication skills

Full job description

Description

Join us as a Client Service Advisor within our Corporate Risk and Broking line of business, based in our Dublin office and working in a hybrid environment.

WTW is one of Ireland’s leading insurance brokers, risk advisors, pensions and actuarial consultancies. For more than 100 years, we have built a strong reputation for delivering exceptional client service. Within Corporate Risk and Broking, we design innovative insurance programmes for our clients, helping them quantify, mitigate and transfer risk through our specialist industry expertise and deep market knowledge.

We are now seeking a Client Service Advisor to join our team. The primary purpose of this role is to manage a portfolio of clients by performing the broking role and delivering a high standard of client service that supports our objectives across Client, Financials, People and Operational Excellence.

The Role

Perform the broking role for an assigned portfolio of clients, managing renewals, claims, mid‑term adjustments and all client queries.
Deliver excellent client service in a responsive, efficient and friendly manner, ensuring all deadlines and service standards are consistently met.
Develop an in‑depth understanding of each client's business, culture and insurance needs.
Identify opportunities to grow and enhance existing client accounts.
Build and maintain strong and mutually beneficial insurer relationships.
Follow all company procedures for renewals, new business, documentation and administrative processes.
Ensure compliance with regulatory, company and market standards at all times.
Participate in internal project work and contribute to process improvement initiatives.
Provide technical support to colleagues, assisting in the resolution of client or placement issues.
Build positive working relationships and collaborate effectively with a variety of local and offshore teams.
Act as an ambassador for WTW, demonstrating our purpose, values and client‑centric culture.

Qualifications

What you’ll bring

Certified Insurance Practitioner (CIP) qualification (or working toward completion).
Previous experience in insurance broking or within an insurer.
A strong client‑focused mindset with excellent relationship‑building skills.
Proactive approach with the ability to take initiative and responsibility early on.
Interest in expanding knowledge of the insurance industry and market dynamics.
Strong analytical, organisational and communication skills.
High level of accuracy and attention to detail in all tasks.
Ability to work both independently and as part of a collaborative team.
Proficiency in Microsoft Office and confidence with IT systems.

What we offer
At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support, employee assistance programme and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including our share scheme, cycle-to-work programme, dental, critical illness protection, enhanced optical cover, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]

Apply Now

Refine Your Search

customer service advisor jobs in county dublin

Client Service Advisor

Client Experience Representative

Member Services Officer

Customer Service Representative (Fixed Term)

Front of House & Client Services Coordinator

Customer Service Agent

Senior French Speaking Customer Operations Agent

Brazilian Portuguese Customer Service Representative | Relocate to Greece

Customer Growth Associate, Early Careers, Google Customer Solutions (German Market)

Senior Pensions Administrator - DB Client Services

Customer Service Associate -Dutch Speaker

Customer Experience Agent (French Speaking)

Specialist, (Supervisory), Fund/Client Accounting Representative II

Customer Experience Agent (German Speaking)

CSR Ultrasound (Part-time)

Senior Customer Support Specialist (German Support)

German Customer Service and Sales Officer in Malta

Customer Growth Associate, Engage, Google Customer Solutions (English, Danish)

Senior Customer Support Specialist (French Support)

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