Find financial complaints Jobs in dublin, d

AsstMgr-Front Office I
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
Clinical Specialist Radiographer - Ultrasound
Beaumont Hospital —Dublin, County Dublin
- €65,592–€77,475 a year
- Full-time
- English
- Supervising experience
- IT
8d
Beverage Manager - The Convention Centre Dublin
Levy —DUBLIN 1, County Dublin
- Up to €45,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Free parking
- Annual leave
Counter Manager - 'The Ordinary' - Brown Thomas, Grafton St
DECIEM —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
- Employee assistance program
Senior Legal Advisor
Bank of Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Annual leave
- Employee assistance program
12h
Assistant Director of Sales - Anantara the Marker Dublin Hotel
Minor Hotels Europe & Americas —Dublin, County Dublin
- Hotel
Quick apply
A&H Travel Complex Adjuster
AIG Europe S.A. (Ireland branch) —DUBLIN 1, County Dublin
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick apply
2d
Sales Engineer
PERI —DUBLIN 12, County Dublin
- Organisational skills
- Communication skills
20h
Coffee shop Area Manager
Koffee and Kale —Dublin, County Dublin
- From €15 an hour
- Full-time
- Hospitality
- Management
- Business development
- Store discount
- Sick pay
Quick apply
6d
Practice Manager- Donnybrook, Dublin 4
Truly Dental —Dublin, County Dublin
- Overtime
- Clinic
- Organisational skills
- Business
- Annual leave
Quick apply
1d
Assistant Front Office Manager
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
Senior Associate - Employment
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
Quick apply
Group Head of Quality & Patient Safety
Blackrock Health —DUBLIN 20, County Dublin
- Full-time
- Management
- Clinic
- Acute care
Quick apply
5d
Rooftop Supervisor - Anantara The Marker Dublin
Minor Hotels Europe & Americas —Dublin, County Dublin
- Hotel
Quick apply
Commercial Lead - Pharmacist
Beacon Hospital —Dublin, County Dublin
- Full-time
- Budgeting
- Business
Quick apply
Rental & Sales Manager
PETIT FORESTIER IRELAND —DUBLIN 11, County Dublin
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
2d
Duty Manager
Dalata —DUBLIN 2, County Dublin
- Full-time
- Hospitality
- Hotel
- No degree
- Employee assistance program
Quick apply
12d
Guest Relations Manager
Anantara —Dublin, County Dublin
- Full-time
- Hotel
Quick apply
Quality Engineer ( Evergreen)
Jabil Circuit —Dublin, County Dublin
- Full-time
- Engineering
- English
- Microsoft Office
Scaffolding Sales Engineer
PERI —DUBLIN 12, County Dublin
- Organisational skills
- Communication skills
1d

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AsstMgr-Front Office I

Marriott International, Inc -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Hospitality
Management
Customer service
Restaurant management
Front desk
Multi-line phone systems
Guest services
Communication skills

Full job description

Additional Information
Job Number26056719
Job CategoryRooms & Guest Services Operations
Location27 St. Stephen's Green, Dublin, Dublin, Ireland
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

A Autograph Collection é uma coleção de hotéis independentes de quatro ou cinco estrelas em amplo crescimento. Cada um destes hotéis é cuidadosamente escolhido pela qualidade, originalidade, ousadia e capacidade de oferecer ao viajante moderno uma variedade de experiências únicas, adaptadas para suas noções individuais de estilo e aventura. Todos os hotéis da Autograph Collection procuram atrair o perfil Individualista, o público-alvo da marca. Trata-se de alguém que usufrui de viagens como uma oportunidade de adicionar algo novo à sua narrativa pessoal – ou seja, selecionando cuidadosamente nossos hotéis para viagens a trabalho ou lazer, pois procuram algo que vai muito além do descanso. Ao entrar para a Autograph Collection, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.

Apply Now

Refine Your Search

financial complaints jobs in dublin, d

AsstMgr-Front Office I

Clinical Specialist Radiographer - Ultrasound

Beverage Manager - The Convention Centre Dublin

Counter Manager - 'The Ordinary' - Brown Thomas, Grafton St

Senior Legal Advisor

Assistant Director of Sales - Anantara the Marker Dublin Hotel

A&H Travel Complex Adjuster

Sales Engineer

Coffee shop Area Manager

Practice Manager- Donnybrook, Dublin 4

Assistant Front Office Manager

Senior Associate - Employment

Group Head of Quality & Patient Safety

Rooftop Supervisor - Anantara The Marker Dublin

Commercial Lead - Pharmacist

Rental & Sales Manager

Duty Manager

Guest Relations Manager

Quality Engineer ( Evergreen)

Scaffolding Sales Engineer

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