Find support engineer Jobs in remote

Technical Writer, Selling Partner Developer Services
Amazon Ireland Support Services Limited - A94 —Remote
- Full-time
- Remote
- Computer Science
- English
- Java
Engineering Manager - Platform - Usage | Ireland | Remote
Grafana Labs —Remote
- €117,000–€137,000 a year
- Remote
- Azure
- AWS
- Communication skills
- Annual leave
9d
Senior DevOps Engineer (Azure Migration & Infrastructure)
Intelvision —Remote
- Full-time
- Remote
- Azure
- English
- Windows
Senior Software Engineer - SRE
Veeva Systems —Remote
- €85,000–€125,000 a year
- Full-time
- Remote
- Java
- SQL
- AWS
- Work from home
Staff Software Engineer - Grafana Cloud k6 | Ireland | Remote
Grafana Labs —Remote
- €117,600–€141,120 a year
- On call
- Remote
- AWS
- JavaScript
- Budgeting
- Annual leave
Assigned Certifier
ORS —Remote
- Full-time
- Remote
- Engineering
- Microsoft Office
- Project management
- Annual leave
Application Security Engineer
Swapcard —Remote
- Full-time
- Remote
- No degree
- Communication skills
- Annual leave
Quick apply
9d
Staff Enterprise Security Engineer, AI Security
Twilio —Remote
- Remote
- Java
- AWS
- AI
- Annual leave
Team Lead Data Engineer
Social Discovery Group —Remote
- Full-time
- Remote
- Azure
- English
- Windows
Quick apply
7d
Sr. Engineer II - Windows Sensor (Remote, EUR)
CrowdStrike —Remote
- Full-time
- Remote
- Windows
- C++
- Agile
Senior DevOps Engineer
Social Discovery Group —Remote
- Full-time
- Remote
- Azure
- DevOps
- Mentoring
- Sick pay
Quick apply
Building Services Engineer - Building Compliance
ORS —Remote
- Full-time
- Remote
- Quality control
- Mentoring
- In-person
- Annual leave
9d
Staff Engineer, AI Security
Twilio —Remote
- Remote
- AWS
- Mentoring
- AI
- Annual leave
Graduate Health & Safety Consultant
ORS —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Senior Structural Engineer
ORS —Remote
- Full-time
- Remote
- Construction
- Communication skills
- Annual leave
Quick apply
Field Service Engineer - Chromatography - Ireland
Thermo Fisher Scientific —Remote
- Nights as needed
- Remote
- English
- In-person
- Negotiation
Staff Software Engineer (backend)
Tines —Remote
- Remote
- AWS
- Linux
Staff Engineer-FBG-Trading
Fanatics Betting & Gaming —Remote
- Full-time
- Remote
- Azure
- Software development
- Communication skills
Quick apply
Senior Atlassian Platform Engineer
Social Discovery Group —Remote
- Full-time
- Remote
- English
- Communication skills
- Python
Quick apply
Nuclear Engineer (SMR / MMR Reactor Design, Licensing & Safety Programs)
BaRupOn LLC —Remote
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Bachelor's degree
- Relocation assistance
- Annual leave
Quick apply

I want to receive the latest job alerts for support engineer in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support engineer jobs near remote

Field Service Engineer jobs in Remote

Platform Engineer jobs in Remote

Technical Writer jobs in Remote

Data Engineer jobs in Remote

Staff Software Engineer jobs in County Dublin

Bar Staff Part Time Cash jobs in Dublin, County Dublin

Software Engineer jobs in Galway, County Galway

Application Security Engineer jobs in Dublin, County Dublin

Commissioning Qualification Engineer jobs in Limerick, County Limerick

Mechanical Engineer jobs in County Galway

Civil Engineer jobs in Galway, County Galway

Senior Structural Engineer jobs in Dublin, County Dublin

Senior Executive jobs in Dublin, County Dublin

Senior Structural Engineer jobs in Limerick, County Limerick

Quality Engineer jobs in Galway, County Galway

Senior Devops Engineer jobs in Dublin, County Dublin

Mechanical Engineer jobs in Athlone, County Westmeath

Senior Executive Assistant jobs in Dublin, County Dublin

Design Engineer jobs in Dublin, County Dublin

Fire Engineer jobs in Dublin, County Dublin

Technical Writer, Selling Partner Developer Services

Amazon Ireland Support Services Limited - A94 -
Remote

Apply Now

Job details

Full-time

Qualifications

Computer Science
Git
English
Java
C++
Bachelor's degree
REST
Technical writing
GitHub
Agile
AI
Communication skills
Python

Full job description

DESCRIPTION

At Amazon, we are working to be the most customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is that of the tens of thousands of software developers serving Amazon's selling partners globally by building business automation solutions with our programmatic interfaces, including REST APIs. We are deeply committed to delivering a world-class developer experience by simplifying and accelerating the achievement of ongoing success using our programmatic products.

Amazon Selling Partner Developer Services is seeking a customer-obsessed, detail-oriented technical writer to be part of a small team that is redefining API content. Our documentation team plays a vital role in providing thought leadership internally to protect and improve Developer Success. In this role, you will have the opportunity to make a difference by working with a talented technical team to advocate for the needs of developers, explore innovative solutions to the complex issues developers face, and deliver high-quality technical documentation. As AI tooling reshapes how API documentation is created, reviewed, and maintained, we are looking for a writer who is curious about this shift and eager to develop skills in AI-augmented content workflows.

The ideal candidate has excellent communication skills and a technical background that enables them to collaborate effectively with Software Engineers, Solutions Architects, Product Managers, and Technical Program Managers while delivering high-quality technical documentation.

Key job responsibilities

Develop documentation for Selling Partner API through collaboration with Subject Matter Experts (SMEs)
Alternate between content creation and editing tasks for a variety of technical content assets
Author content according to a style guide and identify necessary style guide updates and improvements
Manage a weekly work queue of documentation requests
Proactively identify needed process improvements, documentation design improvements, and roadblocks to content development, and collaborate with teammates to design solutions
Identify opportunities to apply AI tooling to improve documentation efficiency and quality, and work with the team to implement them
Advocate for improvements to the developer experience and documentation quality standards
Identify and appropriately escalate issues needing escalation

About the team
The vision of the Selling Partner Developer Services API Release and Globalization team is to externalize quality, global API data products with speed and scale via a self-service experience supported by comprehensive, accessible multi-language documentation to simplify building, migrating to, or integrating with Amazon APIs.

BASIC QUALIFICATIONS

Experience using and following a style guide
Experience working in an Agile environment
Experience managing work and priorities through a ticketing system and coordination with Manager
3+ years of experience in a technical writing role
Experience working directly with engineers and subject matter experts

PREFERRED QUALIFICATIONS

Bachelor's degree in Computer Science, English, Technical Writing, or a related field
Experience designing, planning, and delivering content projects
Experience with programming languages such as Python, Java, C++
Familiarity with OpenAPI and Swagger specifications
Experience with Git, GitHub, Markdown, authoring tools, repository management, and source control systems
Experience with prompt engineering and generative AI platforms

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

support engineer jobs in remote

Technical Writer, Selling Partner Developer Services

Engineering Manager - Platform - Usage | Ireland | Remote

Senior DevOps Engineer (Azure Migration & Infrastructure)

Senior Software Engineer - SRE

Staff Software Engineer - Grafana Cloud k6 | Ireland | Remote

Assigned Certifier

Application Security Engineer

Staff Enterprise Security Engineer, AI Security

Team Lead Data Engineer

Sr. Engineer II - Windows Sensor (Remote, EUR)

Senior DevOps Engineer

Building Services Engineer - Building Compliance

Staff Engineer, AI Security

Graduate Health & Safety Consultant

Senior Structural Engineer

Field Service Engineer - Chromatography - Ireland

Staff Software Engineer (backend)

Staff Engineer-FBG-Trading

Senior Atlassian Platform Engineer

Nuclear Engineer (SMR / MMR Reactor Design, Licensing & Safety Programs)

I want to receive the latest job alerts for support engineer in remote

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected