Find ecommerce customer support Jobs in dublin county dublin

Software Vendor Management
eBay Inc. —Dublin, County Dublin
- Full-time
- Project management
- Presentation skills
- Bachelor's degree
7d
Digital Marketing Manager, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Marketing
- Bachelor's degree
- No degree
- Store discount
- Annual leave
8d
Digital Marketing Specialist
Fonua Ltd —DUBLIN 18, County Dublin
- Full-time
- Social media management
- Merchandising
- Product management
- Free parking
Quick apply
Business Development Representative, MidMarket/Commercial
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Annual leave
- Work from home
Senior Paid Search Specialist
Ding —Dublin, County Dublin
- Up to €65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Marketing
12d
Senior Manager, Customer Campaigns & Lifecycle Marketing
Intercom —Dublin, County Dublin
- Hybrid work
- Mentoring
- AI
- Leadership
- Annual leave
- Work from home
Partner Sales Specialist (France, Middle East & Africa), French-Speaker
Klaviyo —Dublin, County Dublin
- €38,080–€57,120 a year
- Full-time
- English
- Business development
- No degree
Quick apply
14d
Sr Software Engineer - SAP Commerce Cloud
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- Java
Multi Drop Van Delivery Driver
Leatherneck Logistics —Dublin, County Dublin
- €16.45–€18.40 an hour
- Part-time
- No experience needed
- Driving
- Communication skills
Quick apply
13d
SIAM Major Incident Manager
Tata Consultancy Services —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
13d
Territory Manager - Munster
Nestlé Health Science —DUBLIN 24, County Dublin
- Up to €48,000 a year
- Full-time
- Sales
- Analysis skills
7d
Senior Product Engineer - Pricing & Packaging
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Salesforce
- Annual leave
- Work from home
Head of Commercial Marketing
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Marketing
Quick apply
1d
Account Executive, Enterprise
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Communication skills
- Annual leave
- Work from home
Account Manager (Commercial)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Senior Product Designer
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- Annual leave
- Work from home
Employment Counsel Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Organisational skills
- AI
Senior Product Marketing Manager
ESW —Dublin, County Dublin
- Hybrid work
- Presentation skills
- Marketing
Senior eCommerce Acceleration Manager
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Marketing
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
8d

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Software Vendor Management

eBay Inc. -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

IT sourcing
Sourcing
Vendor management
Procurement
Financial analysis
Project management
Presentation skills
Bachelor's degree
Contracts
ServiceNow
IT
Budgeting
AI
Business
Communication skills

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Overview:

We are seeking an experienced Software Vendor Manager to manage vendor relationships as part of our Mergers and Acquisitions (M&A) activities. This role is essential for stabilizing procurement systems, supporting contract negotiations, and ensuring a smooth transition throughout the M&A process. The ideal candidate will act as the liaison between product owners and all cross-functional teams during the transition process, which includes Infosec, Privacy, Third Party Risk Management, Finance, and Engineering teams. The candidate will collaborate directly with external vendors and internal leaders to support negotiations and other key activities, ensuring effective communication and alignment across all involved parties. They will be pivotal in coordinating efforts and maintaining operational continuity.

Key Responsibilities:

Vendor Onboarding: Oversee the onboarding process for new and existing vendors, ensuring adherence to company policies and M&A requirements.
M&A Support: Collaborate with cross-functional teams to support M&A initiatives by providing expertise in procurement, vendor onboarding, contract guidance, security reviews, and sourcing activities.
Cross-Functional Collaboration: Work with internal subject matter experts across Legal, Compliance, Finance, Global Sourcing, and other areas to drive sourcing projects to completion.
Vendor Partnership Interface: Serve as the primary point of contact for interactions with vendor partners within the assigned domain.
Vendor Communication and Management: Support vendor management activities, including supplier communication and contract and commercial negotiations.
Contract Review and Negotiations: Analyze and negotiate contract terms with vendors to ensure alignment with organizational goals and M&A strategies.
Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders to ensure clear communication and alignment on procurement goals.
Strategic Sourcing and Procurement: Identify opportunities for cost reduction and supplier optimization to enhance procurement efficiency and effectiveness.
Problem Solving and Efficiency: Collaborate interdepartmentally to develop creative solutions, proactively seeking value, savings, and efficiency opportunities.
Order and Billing Management: Create and schedule purchase orders with vendors, follow up on open orders to ensure timely delivery, and review billings to correct errors, ensuring accuracy and completeness.
Documentation and Data Management: Maintain all necessary documentation, management information, and data, including project trackers and asset databases.
Guidance and Feedback: Provide high-quality advice to the business units on procurement matters and offer candid, meaningful feedback while keeping leadership informed of progress and issues.

Qualifications:

To succeed in this role, you'll need:

Education & Experience:

Bachelor's degree or equivalent practical experience, preferably in business, technology, or finance.
3 years of vendor management experience in strategic sourcing, business operations, program management, or related field
1-2 years of experience working directly with IT sourcing and familiarity with various licensing structures.
Experience managing contracts as a software asset management or technology sourcing manager
2 years of experience in managing budgets and driving cost reduction programs
1 year of experience with M&A.

Skills & Competencies:

Strong skills in analytical thinking, financial analysis, problem-solving, and project management.
Experience working with internal teams such as Infosec, Privacy, Third Party Risk Management, Finance, and Engineering teams.
Experience leading projects or initiatives.
Strong understanding of Strategic Sourcing, Source-to-Pay (S2P), and Procure-to-Pay (P2P) processes.
Experience with direct and indirect spend management and cost reduction programs.
Proven track record of improving operational capabilities and driving cost savings.
Experience with ServiceNow or other ITSM tools, Ariba, and project planning tools.
Proficiency in applying analysis to spend and cost comparisons.
Ability to manage multiple projects simultaneously and prioritize tasks effectively.
Self-directed team player with the ability to drive high performance and work independently or collaboratively.
A curious mindset with a strong desire to learn.

Communication & Relationship Building:

Experience presenting and communicating with senior leadership
Exceptional relationship-building skills.
Ability to build strong, trusted relationships with internal stakeholders.
Excellent verbal and written communication skills.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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ecommerce customer support jobs in dublin county dublin

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