Find service desk manager Jobs in dublin, d

IT Support Analyst
NFP Corp —Dublin, County Dublin
- Hybrid work
- Windows
- Microsoft Office
- Communication skills
- Annual leave
IT Systems Administrator
Irish Ferries —Dublin, County Dublin
- €50,000–€55,000 a year
- Full-time
- Azure
- Windows
- SharePoint
Quick apply
Senior Social Media Strategist
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
IT Help Desk Agent
Arthur Cox —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Customer service
- Annual leave
Quick apply
6d
Senior Receptionist
Carlton Hotel Blanchardstown —Dublin, County Dublin
- From €14.15 an hour
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
1d
Receptionist/Medical Administrator
Irish Family Planning Association —Dublin, County Dublin
- €18.30 an hour
- Full-time
- English
- Clinic
- No degree
Quick apply
8d
Delivery Manager - Core Technology Platform
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Engineering
- Business
Receptionist
Front Office - Temple Bar Hotel —DUBLIN 2, County Dublin
- €14.50 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance program
Quick apply
Assistant Front Office Manager
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
Senior Product Marketing Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Communication skills
- Marketing
- Annual leave
- Work from home
Senior Manager, Customer Campaigns & Lifecycle Marketing
Intercom —Dublin, County Dublin
- Hybrid work
- Mentoring
- AI
- Leadership
- Annual leave
- Work from home
AsstMgr-Front Office I
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
Research Officer -Office of Public Works Climate Resilience project
Inland Fisheries Ireland —Dublin, County Dublin
- €47,983.07–€77,726.67 a year
- Full-time
- Hybrid work
- Research
- Microsoft Office
- Project management
Quick apply
1d
Account Manager (Commercial)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Maintenance Assistant
Point A Hotels —DUBLIN 1, County Dublin
- €15 an hour
- Weekend availability
- Maintenance
- Hotel
- Annual leave
Quick apply
Finance Officer – Migration Programme
Irish Red Cross —Dublin, County Dublin
- €38,000–€42,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
Quick apply
7d
Operations Specialist (Insurance)
Azimut Holding —Dublin, County Dublin
- Data analysis skills
- English
- Finance
Senior FX Currency Admin Implementation Specialist
Brown Brothers Harriman —Dublin, County Dublin
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
2d
Building Attendant
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- €33,000–€35,000 a year
- Full-time
- Forklift
- Clinic
- Communication skills
- Free parking
- Employee assistance program
Quick apply

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IT Support Analyst

NFP Corp -
Dublin, County Dublin

Apply Now

Job details

Apprenticeship

Benefits

Annual leave

Qualifications

Windows
Microsoft Office
ServiceNow
Communication skills

Full job description

IT Support Analyst

Dublin, Dublin, IE

We’re hiring for an IT Support Analyst to support our growing Technology team!

To keep up with our growth in the UK and Ireland, we’re looking for a dedicated IT Support Analyst to join our growing Technology team. You will act as the first point of contact for employees seeking technical assistance for technology issues, providing technical support over the phone, in-person, or other means of communications while maintaining high levels of customer service.

We’re looking for someone with:

2+ years of experience working for a fast-paced corporate level Service Desk
Good knowledge of Windows Operating System (Win10 / 11)
Good knowledge of Microsoft Office Suite (2013, 2016, O365)
Basic understanding of networking
Familiarity with mobile devices (smartphones/tablets)
Clean driving license
Excellent communication skills with ability to problem solve, quickly identify and adapt to end users
Technical abilities while maintaining the highest levels of customer service
Critical thinking in a fast-paced environment with ability to be flexible
Highly dependable with exceptional teamwork mentality

Using these skills, you’ll be:

Providing technical support and hardware management across Ireland based offices
Providing support for all Technology products and services
Assisting with management of mobile devices for NFP Application usage
Executing all technical onboarding and offboarding duties
Testing, documenting, and assisting with corporate initiatives as assigned by Manager
Following standard Support Technician operating procedures; accurately logging all
Supporting Technician requests using NFP ticketing system, ServiceNow

Who is NFP?
With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialise in helping businesses in four core areas:

Insurance (helping them manage key risks)
Health and safety (supporting them to create a safer workplace for their employees)
Employee benefits (helping them reward their people more effectively)
HR, people and talent (supporting employers and their people to thrive through changes and challenges)

What you’ll love about working here

working in a dynamic, fast-paced organisation in an exciting industry
the opportunity to do globally impactful work from day one
learning from industry and business line specialists with decades of experience
a huge variety of projects to work on and challenges to solve
our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being
a rich suite of employee benefits and out-of-work perk

The great benefits we offer:

Finances
It’s important to know you’re paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind.

Matched employer pension contributions
Life Assurance and Group Income Protection
Lifestyle discounts for well-known brands

Work-life balance
We appreciate the importance of your life outside of work and the benefits of an effective work-life balance. That’s why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office.

Opportunity for hybrid working
Generous annual leave allowance

Health and wellbeing
We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing.

Comprehensive Private healthcare
Healthcare cash plan
Additional days off throughout the year to focus on your wellbeing

Charity and community work
At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference.

Numerous charity fundraising challenges and events throughout the year
Opportunities to volunteer and give back to the community
Award-winning apprenticeship program, helping local schoolchildren take their first steps into the world of work

Social
It’s not all hard work; we also love to let our hair down. By providing plenty of opportunities to socialise with your colleagues throughout the year, we help ensure our people get on personally as well as professionally.

Two large employee events every year for summer and Christmas
Enjoy out-of-work events and socials to get to know your team better
Good office locations with plenty of opportunity to socialise outside of work

Inclusion and belonging
We’re proud holders of Insurance Business Magazine’s 5-Star Inclusion and Belonging Employer award. Through our dedicated Inclusion and Belonging committee, we hold educational events that foster a culture of curiosity, not judgement.

A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board
Inclusive policies and procedures to ensure all of our people are treated fairly
Access to Business Resource Groups that can support with multiple of key challenges

NFP and You… Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Apply Now

Refine Your Search

service desk manager jobs in dublin, d

IT Support Analyst

IT Systems Administrator

Senior Social Media Strategist

IT Help Desk Agent

Senior Receptionist

Receptionist/Medical Administrator

Delivery Manager - Core Technology Platform

Receptionist

Assistant Front Office Manager

Senior Product Marketing Manager

Senior Manager, Customer Campaigns & Lifecycle Marketing

AsstMgr-Front Office I

Research Officer -Office of Public Works Climate Resilience project

Account Manager (Commercial)

Information Security Technical Support

Maintenance Assistant

Finance Officer – Migration Programme

Operations Specialist (Insurance)

Senior FX Currency Admin Implementation Specialist

Building Attendant

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