Find work from home customer service Jobs in cork county cork

Field Engineer
Enet —Cork, County Cork
- Full-time
- In-person
- Electrical Engineering
Quick apply
Engineer - Catering 60K OTE
JLA —Cork, County Cork
- €45,000–€60,000 a year
- Overtime
- Customer service
- No degree
- Communication skills
Quick apply
2d
Chef
Sodexo —Ovens, County Cork
- €18.50 an hour
- Full-time
- Culinary experience
- Cooking
- Organisational skills
- Free parking
- Employee assistance program
Quick apply
1d
Cybersecurity Engineer 2
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance program
Field Service Engineer - Chromatography - Ireland
Thermo Fisher Scientific —Cork, County Cork
- Nights as needed
- English
- In-person
- Negotiation
Application Consultant - Spine Surgery / Cork
Brainlab —Cork, County Cork
- Full-time
- Remote
- English
- No degree
- Communication skills
Quick apply
11h
Rigid Lorry Driver
Murphy New Homes —Cork, County Cork
- €19–€22 an hour
- Full-time
- Organisational skills
- Communication skills
- Sick pay
Quick apply
12d
Project Manager
Mace —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Outlook
- Engineering
- Analysis skills
Registered Nurse
Home & Away Care —Bandon, County Cork
- Nursing
- English
- Organisational skills
- Annual leave
Client HV Engineer Onshore
Mace —Cork, County Cork
- Full-time
- Hybrid work
- Construction
- Mechanical knowledge
8d
Senior Cybersecurity Engineer
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- Azure
- English
- Windows
- Annual leave
- Employee assistance program
CPU Architecture and RTL Design Lead Engineer
Advanced Micro Devices, Inc —Cork, County Cork
- Master's degree
- Bachelor's degree
- Electrical Engineering

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Stanley Black & Decker —Cork, County Cork
Drive compliance for all aforementioned entities ensuring all local and organisation timelines are sufficiently met including corporate governance and taxation.
Sr. Cloud Applications Consultant
OpenText —Cork, County Cork
You will act as a trusted technical partner, delivering world-class operational support, hands-on troubleshooting, and production system administration.
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Field Engineer

Enet
Cork, County Cork

Quick apply

Job details

Full-time

Qualifications

Telecommunication
IP networking
Electrical Engineering

Full job description

Enet is Ireland’s largest, open access network provider, building and operating the largest alternative wholesale telecoms network in Ireland.

As the Field Engineer, you will carry out surveys/ installs and handle tickets assigned to the field team and to resolve them as quickly and efficiently as possible. You will work closely with the logistics team, your counterparts in the field team and back-office teams. You will ensure excellent levels of customer service are always provided. The role will involve several technical and administrative activities such as analysing data from the trouble ticketing system to determine best action to take, completing documentation after surveys and installs, use of salesforce tool, liaising with various back-office teams, resolve issues efficiently, and respond to customer queries and manage SLA’s. This role will be based in the Cork region.

Key Responsibilities:

Take end-to-end ownership of all assigned field activities, ensuring tasks are completed efficiently and to a high standard.
Collaborate closely with the logistics team, fellow Field Engineers, back-office support, and customers to meet KPIs, reduce repair times, improve network reliability, and enhance overall customer experience.
Actively monitor the ticketing system, promptly taking ownership of open faults in your area.
Provide real-time updates as tasks progress and manage each issue through to full resolution.
Perform detailed site surveys and assessments to support new deployments and infrastructure upgrades.
Diagnose and resolve on-site hardware and network faults, using appropriate tools and troubleshooting techniques.
Conduct preventative maintenance on network infrastructure and implement system upgrades as needed.
Work closely with network engineers and project managers to meet service delivery milestones and project timelines.
Manage and track van stock and local rollout inventory; coordinate with logistics to replenish parts as necessary.
Be based in a defined geographical area, with flexibility to travel across regions as operational needs require.
Serve as Clerk of Works for Enet switch site installations, ensuring build quality and compliance with standards.
Participate in the on-call rota for Enet core network support, responding to incidents as required.
Conduct on-site health checks, proactively identifying and reporting any defects or risks.
Carry out any additional tasks assigned by the Line Manager in response to changing operational demands.
Always ensure compliance with health and safety regulations, company procedures, and industry standards.

Key Skills / Qualifications:

3–5 years’ experience as a Telecommunications Field Engineer.
Third level qualification in Telecommunications, Electronics, Electrical Engineering, or a related field.
Hands-on experience with Cisco equipment, including routers and switches.
Proficient in interpreting technical diagrams, network schematics, and equipment manuals.
Strong understanding of IP networking and telecommunications systems.
Excellent interpersonal skills with a proven ability to build and maintain customer relationships.
Proven problem-solving and troubleshooting skills with a proactive, solution-oriented mindset.
Self-starter with the ability to work independently and adapt quickly to dynamic situations.
Familiarity with relevant regulatory standards and environmental practices.
Strong team player who collaborates well in cross-functional environments.
Valid driver’s license and flexibility to travel frequently.

Speed Fibre Group (the home of Enet and Magnet+) is an inclusive employer, and is committed to providing reasonable accommodations for potential and existing employees with any kind of disability. Should you wish to request a reasonable accommodation we encourage you to let us know when you apply.

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Refine Your Search

work from home customer service jobs in cork county cork

Field Engineer

Engineer - Catering 60K OTE

Chef

Cybersecurity Engineer 2

Field Service Engineer - Chromatography - Ireland

Application Consultant - Spine Surgery / Cork

Rigid Lorry Driver

Project Manager

Registered Nurse

Client HV Engineer Onshore

Senior Cybersecurity Engineer

CPU Architecture and RTL Design Lead Engineer

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