Find Finance officer Jobs in Dublin, D

Customer Liaison Officer (CLO)
Greyhound Recycling —DUBLIN 22, County Dublin
- From €30,000 a year
- Full-time
- Work from home
Quick apply
5h
Director, HR Shared Services
Bentley Systems —DUBLIN 2, County Dublin
- Bachelor's degree
- No degree
- Human resources
Voids Surveyor
Tuath Housing Association —Dublin, County Dublin
- €50,372 a year
- Full-time
- Hybrid work
Quick apply
Advisory Investment Strategist
Goodbody —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Master's degree
- Analysis skills
9d
Employee Benefits Support Consultant
Lockton, Inc. —Dublin, County Dublin
- Full-time
- Research
- Business
- Wellness program
- Annual leave
Compliance, Regional Country Compliance, Vice President, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Employee assistance program
Financial Controller
Vision Ireland —Drumcondra, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Compliance Manager
Tripadvisor —Dublin, County Dublin
- Management
- System design
- Finance
- Employee assistance program
Quick apply
8d
Centre Manager at StartBright St Finians
StartBright Learning Centres —DUBLIN 22, County Dublin
- Childcare
- Management
- Leadership
Dispute Resolution Analyst
Interactive Brokers —Dublin, County Dublin
- Hybrid work
- Microsoft Office
- Finance
- Bachelor's degree
- Employee assistance program
- Life insurance
Quick apply
Head of EMEA Sales
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
Legal Counsel
Lanas —Sandyford, County Dublin
- Full-time
- Hybrid work
- Patient care
- Contracts
- Communication skills
- Annual leave
- Work from home
Quick apply
14d
Group Head of Quality & Patient Safety
Blackrock Health —DUBLIN 20, County Dublin
- Full-time
- Management
- Clinic
- Acute care
Quick apply
6d
Group Head of People
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Human resources
- AI
- Leadership
- Annual leave
- Employee assistance program
Quick apply
9d
Infrastructure Strategy Project Manager
AECOM —Dublin, County Dublin
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Director of Development
Respond Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
- Presentation skills
- Construction
- Communication skills
Quick apply
8d
Deal Pricing and Monetization Principal, Security
Google —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- Business
Project Manager
BMD & Co Limited —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
Project Manager
B.M.D. & Company —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Barrister/Senior Associate - Infrastructure
Oracle Law Global —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Research
- Business development
- Supervising experience
Quick apply

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Customer Liaison Officer (CLO)

Greyhound Recycling -
DUBLIN 22, County Dublin

Quick apply

Job details

Permanent | Full-time
From €30,000 a year
5 hours ago

Benefits

Bike to work scheme
Company pension
Work from home
On-site parking

Qualifications

Cold calling

Full job description

The Customer Liaison Officer is a frontline retention role created to directly reduce customer churn at Greyhound Recycling. The CLO acts as Greyhound’s eyes and ears in the field — visiting high-churn areas, engaging at-risk customers directly, distributing partner offer postcards, monitoring competitor activity, and feeding real-time intelligence back to the sales and retention teams.

This is not an administrative role. It is a commercially driven, target-bearing position with a direct impact on Greyhound’s monthly revenue line.

Key Responsibilities

Field-Based Customer Retention

· The CLO will spend the majority of their time in the field, visiting postcodes and streets with elevated churn rates. This is proactive, not reactive.

· Conduct regular field visits to high-churn postcodes: D24, K78, D6, D8, D17, D22, D12.

· Doorstep engagement with at-risk customers flagged on the PSI daily worklist.

· Respond to ghost churn signals — visit customers showing zero-contact cancellation behaviour before they lapse.

· Carry and distribute partner offer postcards (Yuno Energy, Vodafone) exclusively for current Greyhound customers.

· Handle objections on price, service, and competitor offers in real time — equipped with approved rebuttals and retention offers.

· Process on-the-spot retention saves — record in CRM same day.

New Build Site Visits & Business Win Follow-Up

When Greyhound wins a new commercial or residential development contract, the CLO is the first point of contact with new residents and site operators. This is a proactive acquisition and early-retention function.

· Visit new build sites within 2 weeks of Greyhound service going live.

· Meet with site management, building managers, and estate agents to confirm service arrangements.

· Introduce Greyhound’s service to new residents — welcome packs, collection schedules, contamination guidelines.

· Identify and flag any service or access issues before they generate complaints.

· Capture new resident contact details (opt-in) for onboarding communications.

· Build relationships with letting agents and landlords in new developments for ongoing referrals.

· Report back: any service gaps, access issues, or competitor presence on site.

Competitor Intelligence

· Monitor competitor door-to-door activity in real time.

· Record competitor pricing, offers, and sales tactics encountered in the field.

· Report any competitor campaigns targeting Greyhound postcodes — trigger immediate retention response.

· Document new competitor build contracts or tender wins.

· Feed intelligence to Sales Manager weekly — update the Competitor Pricing Report.

Aged Debt & Service Recovery

· Work from the aged debt worklist (5,083 flagged accounts) — engage customers with outstanding balances before they escalate to write-off.

· Negotiate and agree payment arrangements where appropriate — in conjunction with Finance.

· Visit customers with open service complaints that are at churn risk — deliver resolution in person.

· Escalate unresolved service issues directly to the relevant operations team.

Partner Offer Distribution

· Carry and distribute physical postcards at every doorstep visit.

· Explain partner offers clearly and compliantly — “current Greyhound customers only.”

· Record distribution per visit in daily log — capture uptake by area.

· Monthly report to Marketing on postcard uptake and offer redemption rates.

Reporting & KPI’s

· Maintain accurate daily CRM records and activity reporting, including customer visits, retention outcomes, customer interactions, service issues and promotional activity.

· Produce weekly performance reports summarising retention results, customer feedback, competitor activity, aged debt engagement, service escalations and emerging market trends.

· Prepare monthly management reports outlining performance against retention targets, revenue retained, competitor intelligence, customer engagement activity and recommendations for future focus areas.

· Monitor and analyse customer churn drivers, competitor activity and service trends, providing actionable insights to support retention and business performance.

· Achieve agreed retention, customer engagement and reporting KPIs while ensuring all reporting is completed accurately and within required deadlines.

· The CLO role is a target-bearing commercial position. Performance will be reviewed monthly against the following KPIs

Pay: From €30,000.00 per year

Benefits:

Bike to work scheme
Company pension
On-site parking
Work from home

Application question(s):

Are you legally entitled to work full time

in Ireland?

What is your notice period with your current employer?

Experience:

similar role: 1 year (preferred)

Work Location: On the road

Quick apply

Refine Your Search

finance officer jobs in dublin, d

Customer Liaison Officer (CLO)

Director, HR Shared Services

Voids Surveyor

Advisory Investment Strategist

Employee Benefits Support Consultant

Compliance, Regional Country Compliance, Vice President, Dublin

Financial Controller

Compliance Manager

Centre Manager at StartBright St Finians

Dispute Resolution Analyst

Head of EMEA Sales

Legal Counsel

Group Head of Quality & Patient Safety

Group Head of People

Infrastructure Strategy Project Manager

Director of Development

Deal Pricing and Monetization Principal, Security

Project Manager

Project Manager

Barrister/Senior Associate - Infrastructure

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