Find data technician Jobs in dublin, d

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
21h
Warranty Controller
Harris Group —DUBLIN 12, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Annual leave
- Employee assistance program
Quick apply
Software Development Engineer for Test (SDET)
National Broadband Ireland —Dublin, County Dublin
- Full-time
- AWS
- Analysis skills
- IT
BIM Technician x 4
Winthrop Technologies —Ballymount Great, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Bachelor's degree
Quick apply
Senior Associate - QC Technical Services
Amgen —Dún Laoghaire, County Dublin
- €52,756.95–€71,377.05 a year
- Bachelor's degree
7d
Data Center Facility Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Test Lab Senior Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- Supervising experience
Building Technician
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Carpentry
- Leaving certificate
- No degree
Quick apply
8d
Service Technician
Cully Automation —Leixlip, County Kildare
- Full-time
- English
- No degree
- Sick pay
Field Service Technician
Endress+Hauser Ireland —Kill, County Kildare
- Full-time
- Customer service
- Continuous improvement
- In-person
Asset Management - Airfield Technician
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Maintenance
- Microsoft Office
Staff Datacenter Engineer, Architectural Technical Lead
Google —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Electrical Shift Technician
CBRE DCSI —Dublin, County Dublin
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Basic maths
- Sick pay
Quick apply
Material Handler
Curtiss-Wright —Dublin, County Dublin
- Full-time
- Employee stock purchase plan
- Annual leave
Asset Management Utilities Engineering Technician(Plumber)
DAA —Dublin, County Dublin
- Full-time
- Microsoft Office
- Plumbing
- No degree
Business Support Partner - Specified Purpose (Approx. 7 Months)
Roche —Dublin, County Dublin
- Windows
- Analysis skills
- No degree
5d
Critical Facilities Technician
Vantage Data Centers UK Management Company Ltd —Dublin, County Dublin
- Full-time
- English
- Communication skills
- Annual leave
Quick apply
18h
FSO Ireland Equipment Technicians
Intel —Leixlip, County Kildare
- Full-time
- Maintenance
- Analysis skills
- Continuous improvement
Electrical Technician
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Maintenance
- No degree
- In-person
Quick apply
Vertical Transportation Consultant (Dublin Area)
TÜV SÜD —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- No degree
- Employee assistance program

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
21 hours ago

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Experience Required

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

Apply Now

Refine Your Search

data technician jobs in dublin, d

Senior IT Lead and Delivery Manager

Warranty Controller

Software Development Engineer for Test (SDET)

BIM Technician x 4

Senior Associate - QC Technical Services

Data Center Facility Manager

Test Lab Senior Manager

Building Technician

Service Technician

Field Service Technician

Asset Management - Airfield Technician

Staff Datacenter Engineer, Architectural Technical Lead

Electrical Shift Technician

Material Handler

Asset Management Utilities Engineering Technician(Plumber)

Business Support Partner - Specified Purpose (Approx. 7 Months)

Critical Facilities Technician

FSO Ireland Equipment Technicians

Electrical Technician

Vertical Transportation Consultant (Dublin Area)

I want to receive the latest job alerts for data technician in dublin, d

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Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Experience Required

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