Job Title: Health Care Supervisor
Reports To: Branch Manager
Location: Dundrum Office
Job Type: Full-Time
InisCare was established with the core principle that contented caregivers lead to satisfied customers. We maintain the belief that exceptional, dependable, and personable home care services are delivered by individuals who receive support from a skilled and empathetic leadership team. Our goal is to support our team of caregivers in delivering compassionate and professional care that enables individuals to maintain active and fulfilling lifestyles.
Job Summary:
The Health Care Supervisor oversees the delivery of high-quality, person-centred care services. This role involves managing a team of care assistants, ensuring compliance with healthcare regulations, and maintaining the highest standards of care. The ideal candidate will have strong leadership skills, a deep understanding of healthcare practices, and a commitment to improving customer outcomes.
Responsibilities:
- Conduct care supervision visits and risk assessments
- Onboarding of new customers including detailed Care Plans & risk assessments
- Onboarding of new health care assistants including training and assessments
- Evaluate and monitor the quality of care delivered to customers
- Prepare, review and update customers’ care plans in collaboration with the Care Manager
- React in a timely manner to any issues that arise and support their resolution
- Create a harmonious working environment and proactively manage conflicts as they arise
- Support the Care Coordinator on the holiday schedule for staff whilst maintaining required levels of service provision
- Develop and maintain a relationship with customers based on honesty and trust
- Assist with other duties as delegated by the Management Team including HCA duties
- Ensure Incident reports are completed in a timely manner
- Ensure Carer Competency Assessments are updated as required
- Report to the Branch Manager for any complaints on daily basis and if dealt personally, please communicate the full description by the end of the day
- Client reviews on a quarterly basis
- Health Care Assistant mentoring and guidance
- Support and On-Call during out of hours
- Providing a high standard of care in compliance with InisCare Policies
- Ensuring dignity, privacy and independence is maintained and always respected when delivering care
Qualifications:
- QQI Level 6 Health Care Supervision Major Award or equivalent
- Full Clean Driver’s license & access to own vehicle
Additional Training Requirements
- Children’s First – HSE LAND
- Safeguarding – HSE LAND
- Dementia Training – HSE LAND
- GDPR Training – HSE LAND
- AMRIC Basics of Infection Prevention and Control - HSE LAND
- AMRIC Hand Hygiene – HSE LAND
- Putting on and taking off PPE in Community Healthcare- HSE LAND
Skills:
- Basic patient care: bathing, dressing, feeding
- Assisting with mobility and exercise
- Effective verbal and written communication & Active listening
- Following instructions and protocols
- Providing companionship and emotional support
- Familiarity with healthcare equipment and devices
- Time management and task prioritization
- Fluent English
- Excellent PC skills including Microsoft Office
Competencies:
- Empathy and compassion
- Understanding and responding to emotional needs
- Effective teamwork within a healthcare team
- Supporting colleagues and positive team environment
- Adaptability to changing needs and environments
- Willingness to learn new skills and procedures
- Attention to detail in observing and reporting
- Physical stamina for demanding tasks
- Reliability, punctuality and Professional appearance and demeanour
- Ethical standards and confidentiality adherence
- Problem-solving and critical thinking
Experience:
- Extensive and reputable experience in a healthcare environment
Benefits:
- Annual salary depending on experience
- Mileage paid at €0.44 per km or use of a company vehicle
- Refer-a-Friend Program – €150.00 per referral
- Career Progression Plan and guidance
- Ongoing training and professional development opportunities including QQI Level courses & CPR Training
- Supportive work environment with a focus on employee well-being
- Opportunity to make a meaningful difference in the lives of customers
Hours of work
· 4 or 3 days per week
-12-hour shifts, 84 hours Fortnightly
· Every second weekend
· You must be available 7am-10 pm
Equal Opportunity Employer Statement:
We are an Equal Opportunity Employer. Our company is committed to creating a diverse and inclusive environment where all employees feel valued and respected. We do not discriminate on the basis of gender, age, race, religion, disability, sexual orientation, marital status, family status, or membership of the Traveller community. We welcome applications from all qualified candidates and are dedicated to promoting equality and preventing discrimination in our workplace.
In line with the Employment Equality Acts 1998-2015, we ensure that our recruitment, selection, training, and promotion processes are based solely on the abilities and merits of the candidates and employees. We strive to provide a work environment free from harassment and discrimination, and we support equal opportunities in all aspects of employment.
Job Types: Full-time, Permanent
Pay: €36,100.00-€38,128.00 per year
Benefits:
- Company events
- Wellness program
Application question(s):
- Do you live in Dublin, Ireland?
- Do you have a Full QQI Level 6 Award or Equivalent?
Experience:
- Paid Experience in Healthcare: 1 year (preferred)
Licence/Certification:
- Full QQI Level 5 in Healthcare or Equivalent? (required)
- Full Driving Licence & Own Car? (required)
Work authorisation:
Work Location: In person
