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Duty Manager with Food & Beverage Experience
Jackson's Hotel —Ballybofey, County Donegal
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
8d
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Head of SITA Network Engineering
SITA Switzerland Sarl —Letterkenny, County Donegal
Ensure proper life cycle of current solutions and address technical debt. Lead, mentor and coach your team members to foster knowledge sharing, growth, learning…

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Duty Manager with Food & Beverage Experience

Jackson's Hotel -
Ballybofey, County Donegal

Quick apply

Job details

Full-time
8 days ago

Benefits

Free parking
Bike to work scheme
Annual leave
Employee discount

Qualifications

Hospitality
Management
Customer service
Supervising experience
Organisational skills
Leadership
Communication skills
Hotel experience

Full job description

About Us
Jacksons Hotel is a well-established 4-star hotel located in the heart of Ballybofey, renowned for its warm hospitality, excellent service, and strong reputation within the local community and beyond. We are currently seeking a professional, motivated, and customer-focused Duty Manager to join our management team.

The Role
As Duty Manager, you will oversee the daily operations of the hotel, ensuring exceptional guest experiences and smooth coordination across all departments. You will act as a key point of contact for both guests and staff, maintaining high standards and supporting the management team.

About The Role

Key Responsibilities

Supervise and support all hotel departments during shifts
Ensure exceptional customer service and handle guest queries or complaints professionally
Assist in staff management, training, and performance monitoring
Maintain health & safety standards and ensure compliance with hotel policies
Support reception, food & beverage, and events operations as required
Manage opening and closing procedures, including cash handling and reporting
Act as Manager-on-Duty in the absence of senior management

Requirements

Previous supervisory or management experience in a hotel or hospitality environment
Strong leadership, communication, and organisational skills
Excellent customer service and problem-solving abilities
Flexibility to work shifts, including evenings, weekends, and holidays
Knowledge of hotel systems (PMS) is an advantage
A proactive, hands-on approach with attention to detail

What We Offer

Competitive salary (based on experience)
Opportunities for career development and progression
Staff meals and employee discounts
Supportive and friendly working environment

Required Criteria

Previous supervisory or management experience in a hotel or hospitality environment
Strong leadership, communication, and organisational skills
Excellent customer service and problem-solving abilities
Flexibility to work shifts, including evenings, weekends, and holidays
A proactive, hands-on approach with attention to detail

Desired Criteria

Knowledge of hotel systems (PMS) is an advantage

Skills Needed

Hospitality, Exceptional Customer Service Skills, Supervisory Skills

About The Company

The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.

Company Culture

At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.

Company Benefits

We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.

Vacation, Paid time off, Flexible schedule, Employee development programs, Tuition reimbursement, Employee discounts, Free parking, Cycle to work, Competitive salary, Preferential room rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee of the Month, Annual performance review, On the job learning, Progression opportunities

Salary

Not disclosed

Quick apply

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communications manager jobs in letterkenny, dl

Duty Manager with Food & Beverage Experience

Head of SITA Network Engineering

Welder/ Fabricator

Electrical Design and Control Engineer

Senior Electrical Design Engineer

Digital Engineering Lead (BIM)

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