Find traffic management Jobs in ballymount, d

Enterprise Customer Success Manager - France
Trustpilot —Dublin, County Dublin
- English
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- Employee discount
Electrical Technician (Shift)
SWARCO Group —Dublin, County Dublin
- €53,000–€58,000 a year
- Full-time
- Microsoft Office
- Leaving certificate
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Associate / Associate Director (Development Transport Planning)
SYSTRA —Dublin, County Dublin
- Hybrid work
- No degree
- Civil Engineering
- Communication skills
Senior Lead – VOIP Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
Lead, SRE Network Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Linux
- Communication skills
Enterprise Customer Success Manager - Benelux
Trustpilot —Dublin, County Dublin
- English
- Communication skills
- Marketing
- Employee assistance program
Project Environmental Scientist
MKO —DUBLIN 12, County Dublin
- Project management
- Construction
- Communication skills
Quick apply
Senior IT Security & Network Engineer / Architect 12-Month Contract | Dublin
Hadfield Green —DUBLIN 2, County Dublin
- Communication skills
- Python
Intelligent Transport Systems (ITS) Consultant
Arup —Dublin, County Dublin
- Analysis skills
- IT
- Communication skills
- Profit sharing
- Employee assistance program
Planning/Scheduling Consulting - Infrastructure & Capital Projects
Accenture —Dublin, County Dublin
- Full-time
Digital Marketing Manager, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Marketing
- Bachelor's degree
- No degree
- Store discount
- Annual leave
8d
Senior Engineer (Highways)
SYSTRA —Dublin, County Dublin
- Master's degree
- Construction
- In-person
- Work from home
12d
Site Engineer
Ross Engineering —Dublin, County Dublin
- €55,000–€65,000 a year
- Full-time
- AutoCAD
- Construction
- In-person
Quick apply
5d
Counter Manager - 'The Ordinary' - Brown Thomas, Grafton St
DECIEM —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
- Employee assistance program
CSA Engineer
Winthrop Technologies —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Construction
- Communication skills
Quick apply
Solutions Architect – 12-Month Rolling Contract | Dublin (Hybrid)
Hadfield Green —DUBLIN 2, County Dublin
- Hybrid work
- AWS
- In-person
- Communication skills
Creative Strategist / Copywriter
Purolabs —Dublin, County Dublin
- Full-time
- Remote
- English
- Communication skills
- Work from home
Quick apply
Senior Software Engineer - Proxy & Network Boundary Infrastructure
Bloomberg —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Linux
Network Engineer, Deployment & Support
Meta —Dublin, County Dublin
- Computer Science
- Bachelor's degree
- No degree
Marketing Operations Manager
Photoroom —Dublin, County Dublin
- €60,000–€75,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- Marketing
- Annual leave

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Enterprise Customer Success Manager - France

Trustpilot -
Dublin, County Dublin

Apply Now

Job details

Benefits

Company events
Employee discount

Qualifications

French
English
SaaS
Account management
Communication skills
Marketing

Full job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As an Enterprise Customer Success Manager, you are the ultimate value owner and strategic partner for Trustpilot's highest-tier, most complex accounts for the French market. This role is based in our vibrant Copenhagen office, where our dedicated French team is located onsite.

In this role, you move beyond tactical management to become a trusted advisor, ensuring that Trustpilot is deeply embedded in the customer's long-term business strategy and digital ecosystem. Your mission is to architect success for your portfolio - from onboarding and adoption to measurable results and advocacy - by translating complex business challenges into measurable product value. You are responsible for driving high-impact adoption and securing long-term retention through executive-level partnership and a deep understanding of the digital landscape.

What you'll be doing:

Lead high-stakes, post-sale alignment and executive onboarding for high-tier accounts. You ensure a smooth handover from New Business and a strong foundation for adoption, while establishing a multi-level relationship map that secures strategic buy-in from the outset.
Proactively translate technical usage data into compelling ROI narratives. You understand and demonstrate how Trustpilot influences every stage of the digital marketing funnel from driving top-of-funnel traffic to increasing bottom-of-funnel conversion and long-term brand advocacy.
Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively.
Own customer health, proactively identifying risks and executing recovery actions to maintain high GRR.
Own the holistic health of your portfolio. You don't just execute playbooks; you design bespoke success plans to mitigate complex churn risks and identify strategic growth opportunities.
Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio.
Serve as the primary executive contact for high-tier accounts, bridging the gap between customer business needs and Trustpilot's Leadership; you will diagnose complex product value or onboarding issues while strategically triaging commercial matters to Account Managers to ensure a seamless partnership.
Synthesize high-tier customer needs into structured insights that inform our global product roadmap, ensuring Trustpilot evolves alongside the most sophisticated players in the market.
You identify systemic bottlenecks in the CS workflow and propose global improvements that elevate the performance of the entire CS organization.

Who you are:

Fluent in French and proficient in English.
You have strong experience in Customer Success or Account Management in a SaaS or technology environment.
A good understanding of the digital advertising/search marketing industry – preferred.
Proven ability to drive product adoption, customer satisfaction (NPS), and retention results through strategic intervention.
You have a solution-seeking mindset and demonstrate high agency while proactively optimize internal workflows to maintain team momentum.
You bring strong communication and relationship-building skills across multiple stakeholder levels.
A genuine passion for helping customers succeed and seeing measurable business impact.
Advanced proficiency in data interpretation; identifies and acts upon complex trends to secure portfolio health and growth.
You are ready to act as a thought leader and are a collaborative team player who enjoys working with Account Managers, Product, and Marketing.
Exceptional organisation skills within high-volume settings; focuses energy on systemic value and long-term results.

What's in it for you:

A range of flexible working options to dedicate time to what matters to you
Competitive compensation package + bonus
25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
Paid parental leave
Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It's complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!

#LI-JS1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.

Apply Now

Refine Your Search

traffic management jobs in ballymount, d

Enterprise Customer Success Manager - France

Electrical Technician (Shift)

Associate / Associate Director (Development Transport Planning)

Senior Lead – VOIP Engineer

Lead, SRE Network Engineer

Enterprise Customer Success Manager - Benelux

Project Environmental Scientist

Senior IT Security & Network Engineer / Architect 12-Month Contract | Dublin

Intelligent Transport Systems (ITS) Consultant

Planning/Scheduling Consulting - Infrastructure & Capital Projects

Digital Marketing Manager, IT & Digital

Senior Engineer (Highways)

Site Engineer

Counter Manager - 'The Ordinary' - Brown Thomas, Grafton St

CSA Engineer

Solutions Architect – 12-Month Rolling Contract | Dublin (Hybrid)

Creative Strategist / Copywriter

Senior Software Engineer - Proxy & Network Boundary Infrastructure

Network Engineer, Deployment & Support

Marketing Operations Manager

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