Find Community employment Jobs in Cork County Cork

Quality Analyst (Fraud)
TELUS Digital —Cork, County Cork
- €38,500 a year
- Monday to Friday
- Analysis skills
- AI
- Communication skills
8d
Team Leader | Fintech | Cork office
TELUS Digital —Cork, County Cork
- €38,000–€42,000 a year
- Monday to Friday
- Microsoft Excel
- AI
- Leadership
7d
Gym Manager
FUSE —Cork, County Cork
- €32,000–€40,000 a year
- Sales
- In-person
- Leadership
- Gym membership
Quick apply
Trainer
TELUS Digital —Cork, County Cork
- €38,500 a year
- Monday to Friday
- IT
- AI
7d
Operations Management Leadership Program CORK
GE HEALTHCARE —Cork, County Cork
- Engineering
- English
- Research
4d
Production Support Specialist
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- English
- Analysis skills
Sr. Site Reliability Administrator | Cork
OpenText —Cork, County Cork
- Azure
- Java
- AWS
8d
Sr. Contracts Administrator | Cork
OpenText —Cork, County Cork
- Sales
- Microsoft Office
- Analysis skills
6d
Associate - Marine & Coastal
Ayesa —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
- Annual leave
- Employee assistance program
Quick apply
Principal Site Reliability Engineer
OpenText —Cork, County Cork
- On call
- Computer Science
- DevOps
- Windows
Social Care Worker - Fixed Term
Horizons —Cork, County Cork
- €56,546–€5,643,654 a year
- Full-time
- No degree
- Organisational skills
- IT
11d
Early Years Practitioner - Maternity Leave
Respond Housing Association —Cork, County Cork
- €15.41–€19.09 an hour
- Full-time
- Communication skills
- Outdoor work
- Annual leave
- Employee assistance program
Quick apply
5d
Cybersecurity Engineer 2
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance program
Cloud Support Specialist
OpenText —Cork, County Cork
- Oracle
- Windows
- Java
5d
Senior Security Risk Management Analyst
Rubrik Security Cloud —Cork, County Cork
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
Driver Valetor
Europcar —Cork, County Cork
- Weekend availability
- No degree
- Organisational skills
- Mechanical knowledge
- Annual leave
- Employee assistance program
Senior Site Reliability Engineer
OpenText —Cork, County Cork
- On call
- Computer Science
- DevOps
- Windows
Program Manager
Tricentis —Cork, County Cork
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
7d
Senior Material Planner
PSC Biotech —Cork, County Cork
- Master's degree
- Project management
- No degree
Transmission and Distribution Opportunities
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree

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Quality Analyst (Fraud)

TELUS Digital -
Cork, County Cork

Apply Now

Job details

Permanent
€38,500 a year
8 days ago

Benefits

On-site gym
Private medical insurance

Qualifications

Analysis skills
Quality assurance
AI
Communication skills
Banking
Time management

Full job description

Description

Quality Analyst - Fraud focus/Fintech

Location: onsite in Cork, Ireland (fully onsite role)

Hours of operation: Monday to Friday 11.30 - 20.00 (subject to change)

Compensation: €38,500 gross p/a + performance bonus

Start date: 27th July 2026

As a Quality Analyst, you'll be the driving force behind our quality and performance standards. Your role will involve providing guidance and direction to team members in best practice methodology using client guidelines and risk assessment processes, supporting the operation through Quality audits, analysis and coaching. You will work with the Team Leads to ensure that support is given on an individual basis to meet agreed internal targets. Your key focus will be to assess and improve the Quality scores and processes across the operation. This will involve working closely with the management team and the client to best support performance management and team member development.

This will involve support and development of team members at all levels. You will be working closely with the Training and Quality teams to drive Operational improvement through innovation and creative thinking.

What we offer:

Stable job: permanent employment contract
Performance-based bonus
Opportunity to advance your career
Great rewards for referring your friends
Multilingual exposure: improve your spoken and written language skills
Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and an occupational health advisor
Subsidized canteen

What You'll Do:

Perform Quality audits & Accuracy reviews
Assist in helping team members with live case management and questions about quality, tools usage, risk assessment and accuracy of responses.
Responsible for coaching/feedback sessions for individual team members to develop their core skills and improve performance.
Create an open and honest feedback flow with Management regarding team members performance and recommendations.
Maintain all relevant performance records
Provide assistance, support and training materials, as required
Provide daily / weekly / monthly updates and reports.
Organising Quality workshops & training, where necessary
Collaborating with Team Lead and team members to identify training, performance & quality requirements

We are looking for someone with:

Proven QA/Quality Assurance experience (required)
Demonstrable experience detecting fraud in banking, fintech, or financial services
Knowledge of the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
Strong understanding of Know Your Customer (KYC), Anti-Money Laundering (AML), and risk assessment procedures
Exceptional organizational and time management abilities
Outstanding attention to detail with strong analytical and communication skills
Proven problem-solving ability and initiative-taking mindset

WHY JOIN US?

At TELUS Digital, we value quality, innovation, and our people. You'll work with a collaborative team, access ongoing professional development opportunities, and play a meaningful role in shaping our operational success.

Ready to make an impact? Apply now and let's talk about how you can grow with us.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Apply Now

Refine Your Search

community employment jobs in cork county cork

Quality Analyst (Fraud)

Team Leader | Fintech | Cork office

Gym Manager

Trainer

Operations Management Leadership Program CORK

Production Support Specialist

Sr. Site Reliability Administrator | Cork

Sr. Contracts Administrator | Cork

Associate - Marine & Coastal

Principal Site Reliability Engineer

Social Care Worker - Fixed Term

Early Years Practitioner - Maternity Leave

Cybersecurity Engineer 2

Cloud Support Specialist

Senior Security Risk Management Analyst

Driver Valetor

Senior Site Reliability Engineer

Program Manager

Senior Material Planner

Transmission and Distribution Opportunities

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