Who is Mitie?
Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy.
We work with a wide range of private and public clients to create great work environments which resulted in Mitie winning 3 awards in the 2022 Facilities Management Awards, including Total FM Service Provider for the second year in a row.
Mitie have been awarded the IBEC KeepWell Mark in 2021, 2023 and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development.
Our premise is simple: the exceptional, every day.
Location: Dublin (Swords) based overseeing ROI / NI retail portfolio (Travel Required)
Role Overview
We are seeking an FM Works Partner to take full ownership of all quoted small works across a busy retail contract. This role is responsible for managing works from quotation receipt through approval, delivery, completion, and financial closeout, ensuring technical accuracy, value for money, and full governance at every stage.
This is a pivotal role interfacing with Regional Facilities Managers (RFMs), contractors, project managers, finance, QHSE teams, consultants, and clients, acting as the central point of control for quoted works.
Key responsibilities:
EndtoEnd Ownership
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Take full cradletograve responsibility for all quoted works.
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Oversee the lifecycle from contractor quotation through approval, delivery, completion, and closeout.
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Ensure works are reviewed, monitored, tracked, implemented, and accurately reported.
Quotation Review & Vetting
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Receive and formally vet all contractor quotations.
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Review quotations with the relevant Regional Facilities Manager (RFM).
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Ensure all quotations:
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Are required, clearly scoped, and technically sound
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Represent best value for money
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Are transparent with no gaps
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Issue clientready quotations that are fully vetted and fit for purpose.
Process Control & Continuous Improvement
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Ensure all quoted works follow agreed internal processes and controls.
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Review existing processes and align them for efficiency, clarity, and consistency.
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Drive adoption of standardised workflows and governance.
Tracking, Monitoring & Reporting
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Implement and maintain a robust tracking and monitoring system for all works.
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Track key milestones including quotation status, approvals, assignment, delivery, and completion.
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Maintain high data accuracy to support governance, reporting, and client confidence.
Delivery & Project Coordination
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Ensure approved works are assigned to the appropriate Project Manager.
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Monitor planning, scheduling, and implementation of works.
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Maintain oversight of progress, resolving issues to protect time, cost, quality, and safety outcomes.
Financial Management & CloseOut
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Work closely with Finance to monitor financial performance of quoted works.
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Ensure contractor payments align with work completed and approved.
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Confirm all postcompletion documentation is received and approved, including:
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Asbuilt drawings
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O&M manuals
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Warranty information
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Support accurate and timely invoicing to the client.
Change Control & Asset Handover
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Manage change orders arising during or after delivery.
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Capture and manage changes relating to future maintenance requirements or newly installed assets or systems.
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Ensure full audit trails and documented approvals.
Site Attendance & Safety Oversight
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Attend sites/stores where works are planned or underway.
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Review and oversee RAMS (Risk Assessments & Method Statements).
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Engage with QHSE teams, safety consultants, contractors, and project teams to ensure safe delivery.
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Verify that works are carried out safely, compliantly, and in line with approved scopes
About you:
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Highly organised with a structured and solutions-focused mindset
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Takes ownership and delivers with accountability and initiative
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Communicates clearly and confidently with a range of stakeholders
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Combines technical capability with strong commercial understanding
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Thrives working across operational, financial, and safety environments
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Strong technical knowledge of:
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Mechanical systems
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Electrical systems
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Building services and fabric
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Ability to confidently challenge and validate contractor proposals.
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Excellent organisational skills with the ability to manage multiple workstreams.
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Strong stakeholder management and communication skills.
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You're someone who balances productivity with a sense of fun, helping to create an atmosphere where people enjoy coming to work.
Benefits include:
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25 days annual leave. Annual leave purchase scheme (buy up to 5 extra days of annual leave per year)
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Branded commercial vehicle and phone
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Free virtual GP service
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Access to our Employee Assistance Programme (EAP)
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Mi Recognition (Thanking employees for a job well done ranging from €25 - €250)
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Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie)
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Long service awards (Ranging from €50-€300)
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Mi Deals (Fantastic savings at high street stores)
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A non-contributory life assurance scheme
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Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount)
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Bike2Work Scheme
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Tax Saver Scheme
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Educational Support
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Learning & development (access to 200 courses on our L&D platform)
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.
Mitie is an equal opportunity employer
