Find technical coordinator Jobs in dublin, d

Enterprise Client Strategist
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
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Field Service Engineer Ireland
Getinge Ireland Ltd. —Dublin, County Dublin
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- No degree
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Senior Product Manager (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- System design
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- Communication skills
- Annual leave
Contract Associate Recruiter
MongoDB —Dublin, County Dublin
- Azure
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MEP & Sustainability Manager
Stewart Construction —Dublin, County Dublin
- Full-time
- Organisational skills
- Construction
- Communication skills
Quick apply
7d
BIM Coordinator - Dublin (Design and Build)
Jacobs —Dublin, County Dublin
- Hybrid work
- AutoCAD
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5d
Senior FX Currency Admin Implementation Specialist
Brown Brothers Harriman —Dublin, County Dublin
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
2d
Senior Graphic Designer
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Master's degree
- Gym membership
- Referral programme
Site Engineer - Civils
Sisk —Blanchardstown, County Dublin
- Full-time
- Engineering
- First Aid Certification
- No degree
- Annual leave
Senior Manager –Technical Accounting, Risk and Compliance (TEMPORARY)
BioMarin —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Finance
Project Manager - Pre-Construction
Sisk —Dublin, County Dublin
- Full-time
- Contracts
- Construction
- Communication skills
- Annual leave
1d
Design Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
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- Bachelor's degree
- Annual leave
Quick apply
Software Development Engineer for Test (SDET)
National Broadband Ireland —Dublin, County Dublin
- Full-time
- AWS
- Analysis skills
- IT
Engineering Manager, Channels & Platform
Siena AI —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
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Electrical Utilities Technician
Veolia Energy Services Ireland Limited. —Clondalkin, County Dublin
- Full-time
- Electrical experience
- No degree
- In-person
Quick apply
Senior Software Engineer - Machine Learning (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- Azure
- Master's degree
- AWS
- Annual leave
Senior Engineer
Sisk —DUBLIN 10, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
1d
Fullstack Software Engineer (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- AWS
- Annual leave
Senior Rail Engineering Manager
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- System design
- Leadership
Senior Engineer - Civils
Sisk —Blanchardstown, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave

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Enterprise Client Strategist

Protex AI
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Company events

Qualifications

Sales
Manufacturing
AI
Account management

Full job description

Protex AI is the AI Safety and Operations Intelligence Company.

At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission.

Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights.

Job Overview:

The Enterprise Client Strategist is a motivator, trusted advisor, and strategic coordinator responsible for guiding enterprise clients through their journey with Protex AI. You'll guide clients from late-stage sales through rollout, adoption, expansion, and ongoing optimization - translating their safety and operational goals into measurable platform outcomes.

This role blends relationship management, project coordination, and commercial awareness. You're not a technical support rep, but you bring strong platform fluency and know how to remove blockers, align stakeholders, and connect adoption to business results. You're curious, empathetic, and comfortable navigating ambiguity across complex organizations.

Reports to: Director of Client Experience

Portfolio: 8–12 enterprise accounts, covering roughly $1.5–$3M+ ARR

Team context: Part of a growing CS team with peers in similar roles across regions

Success Targets:

Time to Measurable Impact (TTMI): Target 60-90 days from user access date
Net Retention Rate: Target 120%+ across your portfolio
NPS: Target of 65+ across the team
Client Health: Proactive account management with no unexpected churn
Expansion: Identify and support expansion opportunities; partner with Commercial on pipeline

Key Responsibilities:

Client Relationship & Value Delivery

Build trusted relationships with both site-level operators and executive stakeholders.
Translate client goals into platform strategies and action plans that lead to measurable impact (TTMI).
Host recurring business reviews that connect platform usage to outcomes executives care about: risk reduction, efficiency gains, scalability, and ROI.
Know when to listen, lead, escalate, or step back; you're attuned to organizational dynamics and protect trust through every interaction with preparedness and professionalism.

Platform Adoption & Guidance

Coach clients on using Protex AI to drive safety, operational, and cultural improvements.
Maintain deep platform fluency to set realistic expectations and develop site-specific usage strategies, platform configurations, reporting, and site investigations.
Embed Protex into daily operations by aligning platform usage with client SOPs and workflows.
Monitor usage, spot early signs of disengagement, and lead recovery efforts before they escalate.
Escalate technical or product blockers with clear context so internal teams can act quickly.

Project Coordination & Rollouts

Drive rollout timelines and milestone delivery in partnership with Commercial and Implementation, supporting the 45-day Time to Live target from device delivery to cameras connected.
Coordinate multi-site rollouts; keep stakeholders aligned and momentum steady with accountability.
Identify and resolve workflow friction, client-side or internal, before it becomes a blocker.

Pre-Sale & Expansion Support

Join late-stage sales conversations to showcase the client journey and set realistic expectations.
Partner with Commercial to align pilot scope with long-term adoption and growth goals.
Deliver value narratives that support expansion conversations and contract renewals.

Cross-Functional Collaboration

You sit at the intersection of strategy, delivery, and growth. Across all partnerships, you drive timeline accountability while functional owners deliver on their expertise. Here's how you'll work with other teams in delivering a unified, high-impact client experience.

Sales & Account Management: Partner from late-stage sales through expansion. They own commercial strategy and executive relationships; you own adoption and the value narrative that supports expansion.
Implementation: Coordinate on rollout execution. They own technical delivery; you'll drive rollout timelines and keep sites on track toward go-live.
Support: Triage and escalate issues. You'll advocate for clients and hold teams accountable for resolution timelines.
Product: Relay feedback. Contribute to roadmap discussions with real-world context.
Marketing: Spotlight client wins and identify potential advocates or case study opportunities.
Engineering: Facilitate R&D partnerships and early-access programs with strategic accounts.

What You'll Need:

5+ years in client success, account management, or program delivery in B2B SaaS.
Proven track record owning enterprise accounts with measurable retention and expansion results.
Experience influencing adoption and net revenue retention across a portfolio.
EHS, manufacturing, or facility operations background is a strong plus.

Skills

Executive presence and clear communication that builds trust across clients and internal leadership.
Proven ability to lead discovery, develop strategic plans, and connect usage to commercial outcomes.
Navigates ambiguity, drives complex multi-phase projects to completion, and influences without formal authority.

Technical Aptitude

Confident navigating SaaS platforms and guiding clients on usage strategy.
Able to translate technical concepts into actionable recommendations for both technical and non-technical stakeholders.
Experience with AI, computer vision, or safety technology is a bonus.

Logistics

Travel: Up to 25% to client sites and company events.

Our Values

Ownership & Urgency – Take initiative and drive outcomes.
Relentless Growth & Excellence – Always improve, always raise the bar.
Radical Transparency & Empathy – Say what matters, with care.
Resilience & Adaptability – Thrive in change, bounce forward.

Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Apply Now

Refine Your Search

technical coordinator jobs in dublin, d

Enterprise Client Strategist

Field Service Engineer Ireland

Senior Product Manager (f/m/d)

Contract Associate Recruiter

MEP & Sustainability Manager

BIM Coordinator - Dublin (Design and Build)

Senior FX Currency Admin Implementation Specialist

Senior Graphic Designer

Site Engineer - Civils

Senior Manager –Technical Accounting, Risk and Compliance (TEMPORARY)

Project Manager - Pre-Construction

Design Manager - Infrastructure

Software Development Engineer for Test (SDET)

Engineering Manager, Channels & Platform

Electrical Utilities Technician

Senior Software Engineer - Machine Learning (f/m/d)

Senior Engineer

Fullstack Software Engineer (f/m/d)

Senior Rail Engineering Manager

Senior Engineer - Civils

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