Find Internet operations Jobs

Head of Transformation, CX & Operations
Holafly —Remote
- Full-time
- Remote
- Spanish
- SQL
- No degree
Quick apply
Assistant Front Office Manager
Park House Hotel & Restaurant —Galway, County Galway
- €35,000–€38,000 a year
- Weekend availability
- Hotel
- Accounting
- Hotel experience
Quick apply
14d
Facilities & Administration Associate
Tata Consultancy Services —Letterkenny, County Donegal
- Call to connect
- Engineering
- No degree
- Communication skills
Customer Support Specialist
Diligent Corporation —Galway, County Galway
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
12d
Solutions Architect, Manufacturing, Ireland
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- AWS
- Software development
- Analytics
2d
Building Technician
JLL —Dublin, County Dublin
- Carpentry
- Leaving certificate
- No degree
Repair Technician - 12 Month Fixed Term Contract
HILTI —Dublin, County Dublin
- Weekend availability
- Microsoft Excel
- Windows
- Mechanical knowledge
International Strategy & Operations Senior Manager, Commerce
Whatnot —Dublin, County Dublin
- €131,000–€175,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Communication skills
- Work from home
Graduate Support Engineer – Multilingual (German / Italian / French / Spanish)
Tata Consultancy Services —Letterkenny, County Donegal
- Call to connect
- Spanish
- Computer Science
- Software troubleshooting
Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)
Telnyx —Dublin, County Dublin
- Weekend availability
- Remote
- Communication skills
Quick apply
5d
Customer Service Representative
Tata Consultancy Services —Letterkenny, County Donegal
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Leaving certificate
Staff Engineering Analyst
Google —Dublin, County Dublin
- €144,000–€148,000 a year
- Full-time
- Engineering
- Data analysis skills
- SQL
10d
Head of Personal Assistant
Social Discovery Group —Remote
- Full-time
- Remote
- Microsoft Excel
- English
- Communication skills
Quick apply
Resource Scheduler - Contact Centre
Tata Consultancy Services —Letterkenny, County Donegal
- Call to connect
- Master's degree
- Leaving certificate
- Analysis skills
Director, European and UK Public Policy
Whatnot —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
- Work from home
10d
Staff IT Asset Architect
Cloudera —Remote
- Full-time
- Remote
- Azure
- AWS
- No degree
- Annual leave
9d
Software Engineer, Customer Services Edge
Google —Dublin, County Dublin
- €100,000–€103,000 a year
- Full-time
- System design
- Bachelor's degree
- No degree
11d
Technology Infrastructure Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €57,000–€107,000 a year
- Weekend availability
- Hybrid work
- IT
- Communication skills
- Annual leave
9d
Systems Engineer/linux Systems Engineer, Managed Operations
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- DevOps
- English
- AWS
Customer Experience Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home

I want to receive the latest job alerts for internet operations

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

internet operations jobs near

Staff Engineer jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

Product Support jobs in Dublin, County Dublin

Strategy Manager jobs in Dublin, County Dublin

Devops Engineer jobs in Dublin, County Dublin

Repair Technician jobs in Dublin, County Dublin

Customer Service Representative jobs in Dublin, County Dublin

Assistant Vice President jobs in Dublin, County Dublin

Health Policy jobs in Dublin, County Dublin

Public Sector Accountant jobs in Dublin, County Dublin

Call Centre jobs in Limerick, County Limerick

Call Taker jobs in Carlow, County Carlow

Call Centre jobs in Shannon, County Clare

Staff Engineer jobs in Cork, County Cork

Staff Engineer jobs in Limerick, County Limerick

Solution Architect jobs in Cork, County Cork

Solution Architect jobs in Galway, County Galway

Servicenow Architect jobs in Dublin, County Dublin

Customer Service Representative jobs in Ballyfermot, County Dublin

Customer Service Representative, Aib Dublin Axa jobs in County Dublin

Head of Transformation, CX & Operations

Holafly -
Remote

Quick apply

Job details

Full-time

Qualifications

Spanish
SQL
AI
Big 4

Full job description

About Holafly

Holafly is a high-growth scale-up revolutionising how businesses and travellers connect to the internet abroad. Since 2018, we've empowered travellers in over 200 destinations worldwide with secure, reliable eSIM solutions. With a team of 600+ professionals across multiple countries, we are scaling globally to ensure our users stay connected from the second they land - wherever their journey takes them.

We're not just selling eSIMs. We're building the infrastructure of trust and experience that turns first-time buyers into lifelong travellers.

The Role

Reporting directly to the Chief Customer Experience Officer (CCXO), you will be their strategic right hand - translating vision into execution and ensuring the highest-priority challenges across CX and Operations are driven to impact.

This is not a coordination role. You will own problems end-to-end: diagnosing them with data, building the case for change, orchestrating cross-functional teams to deliver, and communicating progress to leadership with clarity and conviction.

Think of it as the best parts of consulting - sharp thinking, high-stakes problems, real variety - with the added dimension of genuine ownership and long-term impact. As Holafly scales, this role is designed to evolve: for the right person, it is a springboard into owning a line function or leading a major domain within the business.

What You'll Do

Drive Strategic Initiatives Own end-to-end execution of the CCXO's highest-priority projects - from initial scoping and stakeholder alignment through to measurable delivery. You step in where leadership presence is required but bandwidth is limited.

Build the Business Case Architect data-backed frameworks, ROI models, and investment proposals that justify and prioritise operational and commercial decisions. Your work gives leadership the confidence to move fast.

Work Independently with Data Use SQL and financial modelling to validate hypotheses, diagnose friction points, and track the success of transformation initiatives - without waiting for someone else to run the numbers.

Orchestrate Cross-Functional Delivery Manage by influence across Product, Tech, Marketing, and Ops. You know how to get teams aligned and moving without formal authority.

Communicate with Impact Turn complex, ambiguous problems into crisp executive narratives. Whether it's a board update, a strategic proposal, or a post-mortem, your decks and written communications set the standard.

Fix What's Broken Deep-dive into underperforming processes and redesign them for global scale. You're comfortable getting into the operational weeds when the situation calls for it.

What We're Looking For

Experience 5 - 7 years of experience, with a strong foundation in one or more of the following: top-tier management consulting (MBB, Big 4 Strategy), an internal strategy or transformation function at a high-growth scale-up, or a senior operations/chief of staff role with demonstrable P&L or delivery accountability.

Analytical Rigour Advanced SQL proficiency and comfort building analytical models from scratch. You don't wait for a report - you build it, and draw the insight yourself.

Storytelling & Communication Exceptional ability to craft compelling executive presentations and written narratives. You can take a messy, multi-stakeholder problem and distill it into a clear recommendation a board can act on.

Execution Track Record A demonstrable history of taking projects from ambiguous brief to measurable impact in fast-moving environments. You are as comfortable in a spreadsheet as you are in a steering committee.

AI Fluency & Advocacy You don't just follow AI trends - you know how to apply them. You are comfortable identifying where AI tools (generative, agentic, or analytical) can replace manual effort, improve customer outcomes, or unlock operational leverage. Critically, you can build the case for AI adoption and bring non-technical stakeholders along with you.

Bonus Points

Experience in digital transformation, product-led growth, or travel-tech environments
Hands-on experience leveraging AI to transform contact centre operations
Fluency in Spanish
Exposure to customer experience operations or CX metrics (NPS, CSAT, CES, churn)

What Success Looks Like in Your First 12 Months

You have taken full ownership of at least two high-priority CCXO initiatives, delivering measurable outcomes with clear before/after data
You have built a repeatable framework for how transformation projects are scoped, tracked, and communicated across the CX org
The CCXO relies on you as their primary thinking partner - you are the person they turn to when a problem is too important to leave unstructured
Cross-functional stakeholders (Product, Tech, Ops) know who you are and trust you to get things done

Compensation & Benefits

Salary: Competitive, benchmarked to your experience and the market
Remote-First: 100% remote with full flexibility and a high-trust ownership culture
Leadership Access: Direct exposure to C-suite decision-making on the most critical challenges in the business
Growth Trajectory: As Holafly scales, this role is built to grow with you, with a natural path toward owning a line function or domain leadership position
Impact: You will work on problems that directly shape the experience of millions of travellers worldwide

Holafly is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

Apply today and help us transform connectivity for the future of corporate travel and enterprise mobility. Visit us at Holafly.com to explore open positions and learn more about our mission!

52eebyP0gp

Quick apply

Refine Your Search

internet operations jobs

Head of Transformation, CX & Operations

Assistant Front Office Manager

Facilities & Administration Associate

Customer Support Specialist

Solutions Architect, Manufacturing, Ireland

Building Technician

Repair Technician - 12 Month Fixed Term Contract

International Strategy & Operations Senior Manager, Commerce

Graduate Support Engineer – Multilingual (German / Italian / French / Spanish)

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Customer Service Representative

Staff Engineering Analyst

Head of Personal Assistant

Resource Scheduler - Contact Centre

Director, European and UK Public Policy

Staff IT Asset Architect

Software Engineer, Customer Services Edge

Technology Infrastructure Assistant Vice President

Systems Engineer/linux Systems Engineer, Managed Operations

Customer Experience Agent (French Speaking)

I want to receive the latest job alerts for internet operations

Related Searches

Explore jobs in more locations

About Holafly

The Role

What You'll Do

What We're Looking For

Bonus Points

What Success Looks Like in Your First 12 Months

Compensation & Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected