Find shift manager Jobs in midleton, c

Manager, IT Operations
Fixify —Cork, County Cork
- Communication skills
Café Supervisor
Bakestone Ltd. —Carrigtwohill, County Cork
- Weekend availability
- Employee discount
Quick apply
Nutritional and Culinary Administrator
Aramark Ireland —Cork, County Cork
- Full-time
- English
- Microsoft Office
- Communication skills
Quick apply
1d
General Operative
Architectural & Metal Systems —Cork, County Cork
- €15.37–€15.96 an hour
- 8 hour shift
- No degree
- Quality control
- Hand tools
- Wellness program
- Employee assistance program
Quick apply
Retail Artist
Charlotte Tilbury —Cork, County Cork
- Full-time
- Sales
- Gym membership
Quick apply
GSOC Analyst
Pinkerton —Cork, County Cork
- Weekend availability
- English
- Communication skills
7d
Customer Support Specialist | Fintech | Cork office
TELUS Digital —Cork, County Cork
- €29,900 a year
- English
- AI
- Communication skills
- Free parking
Sales Team Leader
Butternut Box —Cork, County Cork
- €50,000–€80,000 a year
- Full-time
- Leadership
- Annual leave
Quick apply
Cleaning Operative
Apleona Ireland —Cork, County Cork
- Full-time
- English
Quick apply
11d
Cleaning Operative
Aramark Ireland —Cobh, County Cork
- €14.80 an hour
- Part-time
- No degree
Quick apply
3d
Account Manager (Cork Region)
Distilled —Cork, County Cork
- Full-time
- Hybrid work
- Sales
- Negotiation
- Life insurance
Quick apply
Lab Analyst
Alcon —Cork, County Cork
- Full-time
- Bachelor's degree
- Communication skills
8d
Stock Manager
NEXT —Cork, County Cork
- From €18,049 a year
- Part-time
- Customer service
- Leadership
3d
Retail Customer Assistant
Coastline Gaming —Cork, County Cork
- Part-time
- Hospitality
- In-person
Quick apply
PART TIME Team Member - Cork
Sprout & Co —Cork, County Cork
- €14.15 an hour
- Part-time
- English
Control Room Operator
Synergy Security Solutions —Cork, County Cork
- €17.07 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Referral programme
Quick apply
9d
Deputy Manager - HHPA Cork
Depaul —Cork, County Cork
- €46,699.91 a year
- Holidays
- Administrative experience
- Supervising experience
- No degree
- Annual leave
- Employee assistance program
Quick apply
Deputy General Manager
The Metropole Hotel —Cork, County Cork
- Full-time
- Management
- Hotel
- Leadership
- Relocation assistance
- Referral programme
Quick apply
FULL TIME Team Member - Cork
Sprout & Co —Cork, County Cork
- €14.15 an hour
- Full-time
- English
Assistant Night Manager
The Montenotte Hotel —Cork, County Cork
- Nights as needed
- Hotel
- Resort
- Employee assistance program
Quick apply
4d

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Manager, IT Operations

Fixify
Cork, County Cork

Apply Now

Job details

Qualifications

Tableau
Zendesk
ServiceNow
Communication skills
Help desk

Full job description

Manager, IT Operations

You've been on a help desk long enough to know that the tech is rarely the hard part. The hard part is the analyst who's burning out on a Friday afternoon, the customer escalation nobody flagged until it was too late, and the SLA you're watching slip in real time while you try to hold five things together at once. You've been there — and you've figured out how to get through it without losing the team in the process.

You care about the people underneath you as much as the metrics above you. You know that a well-run help desk isn't just a function — it's a culture. And you know how to build that culture deliberately, through feedback, clarity, and earning trust quickly.

At Fixify, we're building an AI-native IT automation platform that combines technology with a human touch. The help desk is where that human touch shows up in real time — and the Manager, IT Operations is the person who makes sure it holds up under pressure. You'll lead a team of IT analysts, own the operational standards that keep our customers happy, and work across the organisation to make sure we're building for scale, not just for today.

This is a hands-on leadership role. You'll manage people and processes, shape how we work across customers, and partner with operations, product, and employee experience to build something that lasts.

What we can do for you

Give you real ownership of a help desk operation at a company where automation and AI are core to what we do — not an afterthought.
Put you at the intersection of customer success, operations, and product, where your observations directly shape what we build next.
Give you the autonomy to design and improve the processes, systems, and standards your team works within.
Surround you with a leadership team that values data, clarity, and getting things right over looking like they're right.
Let you grow a team and leave a mark on how Fixify scales.

What you can do for us

Lead, mentor, and manage a team of IT analysts, setting the standard for how we support customers and building a culture of continuous improvement.
Own our SLA and quality targets — tracking performance, identifying gaps, and driving the changes needed to close them.
Develop and monitor KPIs that give the team and leadership clear visibility into what's working and what isn't.
Partner with operations leadership to design and implement the processes that let us scale the help desk without losing quality.
Partner with employee experience to keep our hiring and performance management systems aligned with our capacity needs.
Partner with the product team to surface trends, flag systemic issues, and identify opportunities for automation and improvement.
Ensure shifts are properly staffed, equipped, and set up to succeed — every day.

What you should bring with you

6+ years in technology operations or support, including at least 3 years managing or supervising a team.
Working knowledge of help desk platforms, including tools like Zendesk and ServiceNow.
Familiarity with IT infrastructure and troubleshooting; you don't need to be an engineer, but you need to understand the territory.
Working knowledge of data analysis tools — experience with Tableau, Hex, or similar platforms is a plus.
The ability to build trust quickly, with customers and teammates alike.
Strong written and verbal communication skills, and the confidence to use them under pressure.
A track record of developing people — coaching, mentoring, and giving feedback that actually sticks.
The ability to navigate ambiguity, prioritise fast, and act without waiting for perfect information.
A genuine customer service mindset — you take ownership when things go wrong and you don't look for someone else to blame.

This is a hybrid role, combining remote work with regular in-person time at Fixify's Cork office.

Apply Now

Refine Your Search

shift manager jobs in midleton, c

Manager, IT Operations

Café Supervisor

Nutritional and Culinary Administrator

General Operative

Retail Artist

GSOC Analyst

Customer Support Specialist | Fintech | Cork office

Sales Team Leader

Cleaning Operative

Cleaning Operative

Account Manager (Cork Region)

Lab Analyst

Stock Manager

Retail Customer Assistant

PART TIME Team Member - Cork

Control Room Operator

Deputy Manager - HHPA Cork

Deputy General Manager

FULL TIME Team Member - Cork

Assistant Night Manager

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