Find team manager home energy Jobs in dublin county dublin

Customer Liaison Officer (CLO)
Greyhound Recycling —DUBLIN 22, County Dublin
- From €30,000 a year
- Full-time
- Work from home
Quick apply
2d
Technical Infrastructure Program Manager, EMEA Data Center Delivery
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
2d
Client Services Manager Keyridge
Irish Life Investment Managers —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Line Manager - Rush
Tesco Ireland —Rush, County Dublin
- From €37,500 a year
- Full-time
- Remote
- Leadership
4d
Kiosk Supevisor
YO! Retail —Swords, County Dublin
- €15.15 an hour
- Part-time
- Hybrid work
- Gym membership
Quick apply
1d
Retail Sales Manager, Footwear Department, Brown Thomas, Dundrum
Kurt Geiger —Dundrum, County Dublin
- Full-time
- Employee discount
Quick apply
Credit Control Administrator, Dublin 12
Kellihers —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Administrative experience
- Store discount
- Employee assistance program
Quick apply
2d
B2B Sales Manager
Centrica —Dublin, County Dublin
- Full-time
- Leadership
4d
SHIFT SUPERVISOR DUBLIN, IRELAND
Encyclis —DUBLIN 4, County Dublin
- Full-time
- Engineering
- English
- Leaving certificate
Strategy Planning and Market Intelligence Manager
Centrica —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
5d
ICS Cool Energy Ltd - Inside Sales - Telesales - Dublin Office
Trane Technologies —Dublin, County Dublin
- Full-time
- Sales
- Microsoft Office
- HVAC
5d
Sales Manager
Brewdog —Dublin, County Dublin
- Hospitality
- Sales
- Annual leave
- Sick pay
Quick apply
Full Time Supervisor Ladies Footwear - Brown Thomas Dublin
Kurt Geiger —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
- Employee discount
Quick apply
Marketing Manager B2B - Brand, Content & Go-to-Market
Centrica —Dublin, County Dublin
- Full-time
- Hybrid work
- Marketing
- Analytics
4d
Home Claims Loss Adjusting Manager
OUTsurance —DUBLIN 18, County Dublin
- Full-time
- Remote
- Engineering
- Bachelor's degree
- Quality control
Quick apply
Field Sales Territory Sales Manager - Leinster South
SumUp —Dublin, County Dublin
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
Director of Urban Transportation
Egis —Dublin, County Dublin
- Engineering
- Master's degree
- Business development
4d
Senior Connection Contracts Specialist - Energy
Mace —Dublin, County Dublin
- Full-time
- Hybrid work
- Construction
Commercial Manager
ORS —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Business development
- Annual leave
Quick apply
Frontend Engineer
Newcode.ai —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- JavaScript
Quick apply

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Customer Liaison Officer (CLO)

Greyhound Recycling -
DUBLIN 22, County Dublin

Quick apply

Job details

Permanent | Full-time
From €30,000 a year
2 days ago

Benefits

Bike to work scheme
Company pension
Work from home
On-site parking

Qualifications

Cold calling

Full job description

The Customer Liaison Officer is a frontline retention role created to directly reduce customer churn at Greyhound Recycling. The CLO acts as Greyhound’s eyes and ears in the field — visiting high-churn areas, engaging at-risk customers directly, distributing partner offer postcards, monitoring competitor activity, and feeding real-time intelligence back to the sales and retention teams.

This is not an administrative role. It is a commercially driven, target-bearing position with a direct impact on Greyhound’s monthly revenue line.

Salary: Competitve salary depending on experience

Key Responsibilities

Field-Based Customer Retention

· The CLO will spend the majority of their time in the field, visiting postcodes and streets with elevated churn rates. This is proactive, not reactive.

· Conduct regular field visits to high-churn postcodes: D24, K78, D6, D8, D17, D22, D12.

· Doorstep engagement with at-risk customers flagged on the PSI daily worklist.

· Respond to ghost churn signals — visit customers showing zero-contact cancellation behaviour before they lapse.

· Carry and distribute partner offer postcards (Yuno Energy, Vodafone) exclusively for current Greyhound customers.

· Handle objections on price, service, and competitor offers in real time — equipped with approved rebuttals and retention offers.

· Process on-the-spot retention saves — record in CRM same day.

New Build Site Visits & Business Win Follow-Up

When Greyhound wins a new commercial or residential development contract, the CLO is the first point of contact with new residents and site operators. This is a proactive acquisition and early-retention function.

· Visit new build sites within 2 weeks of Greyhound service going live.

· Meet with site management, building managers, and estate agents to confirm service arrangements.

· Introduce Greyhound’s service to new residents — welcome packs, collection schedules, contamination guidelines.

· Identify and flag any service or access issues before they generate complaints.

· Capture new resident contact details (opt-in) for onboarding communications.

· Build relationships with letting agents and landlords in new developments for ongoing referrals.

· Report back: any service gaps, access issues, or competitor presence on site.

Competitor Intelligence

· Monitor competitor door-to-door activity in real time.

· Record competitor pricing, offers, and sales tactics encountered in the field.

· Report any competitor campaigns targeting Greyhound postcodes — trigger immediate retention response.

· Document new competitor build contracts or tender wins.

· Feed intelligence to Sales Manager weekly — update the Competitor Pricing Report.

Aged Debt & Service Recovery

· Work from the aged debt worklist (5,083 flagged accounts) — engage customers with outstanding balances before they escalate to write-off.

· Negotiate and agree payment arrangements where appropriate — in conjunction with Finance.

· Visit customers with open service complaints that are at churn risk — deliver resolution in person.

· Escalate unresolved service issues directly to the relevant operations team.

Partner Offer Distribution

· Carry and distribute physical postcards at every doorstep visit.

· Explain partner offers clearly and compliantly — “current Greyhound customers only.”

· Record distribution per visit in daily log — capture uptake by area.

· Monthly report to Marketing on postcard uptake and offer redemption rates.

Reporting & KPI’s

· Maintain accurate daily CRM records and activity reporting, including customer visits, retention outcomes, customer interactions, service issues and promotional activity.

· Produce weekly performance reports summarising retention results, customer feedback, competitor activity, aged debt engagement, service escalations and emerging market trends.

· Prepare monthly management reports outlining performance against retention targets, revenue retained, competitor intelligence, customer engagement activity and recommendations for future focus areas.

· Monitor and analyse customer churn drivers, competitor activity and service trends, providing actionable insights to support retention and business performance.

· Achieve agreed retention, customer engagement and reporting KPIs while ensuring all reporting is completed accurately and within required deadlines.

· The CLO role is a target-bearing commercial position. Performance will be reviewed monthly against the following KPIs

Pay: From €30,000.00 per year

Benefits:

Bike to work scheme
Company pension
On-site parking
Work from home

Application question(s):

Are you legally entitled to work full time

in Ireland?

What is your notice period with your current employer?

Experience:

similar role: 1 year (preferred)

Work Location: On the road

Quick apply

Refine Your Search

team manager home energy jobs in dublin county dublin

Customer Liaison Officer (CLO)

Technical Infrastructure Program Manager, EMEA Data Center Delivery

Client Services Manager Keyridge

Line Manager - Rush

Kiosk Supevisor

Retail Sales Manager, Footwear Department, Brown Thomas, Dundrum

Credit Control Administrator, Dublin 12

B2B Sales Manager

SHIFT SUPERVISOR DUBLIN, IRELAND

Strategy Planning and Market Intelligence Manager

ICS Cool Energy Ltd - Inside Sales - Telesales - Dublin Office

Sales Manager

Full Time Supervisor Ladies Footwear - Brown Thomas Dublin

Marketing Manager B2B - Brand, Content & Go-to-Market

Home Claims Loss Adjusting Manager

Field Sales Territory Sales Manager - Leinster South

Director of Urban Transportation

Senior Connection Contracts Specialist - Energy

Commercial Manager

Frontend Engineer

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