Find escalation specialists Jobs in dublin, d

Customer Support Specialist
Rippling —DUBLIN 2, County Dublin
- Full-time
- Google Suite
- Microsoft Excel
- English
1d
Support Lead
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Leadership
Quick apply
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
7d
Customer Service Supervisor
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Financial Crime Senior Manager, Hybrid
Deloitte —Dublin, County Dublin
- Full-time
Accounts Payable Leader
Trane Technologies —Swords, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- English
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Vendor Alliance Lead Associate Director (Cardiac Safety and Respiratory Diagnostics)
Novartis —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
6d
Compliance Senior Specialist
Eirgrid —Dublin, County Dublin
- Full-time
- Management
- Analysis skills
- Leadership
Quick apply
1d
Talent Attraction Operations Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Project management
- Recruiting
- IT
Lead Technician
Digital Realty —DUBLIN 15, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Team management
Global Mobility Specialist
Primark —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Project Manager - CRM & Loyalty
Primark —DUBLIN 1, County Dublin
- Project management
- Agile
- Communication skills
10d
Product Support Specialist
Teckro Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Hotel
- Communication skills
- Time management
- Gym membership
- Life insurance
Quick apply
Cross Border UAT Manager
Eirgrid —Dublin, County Dublin
- Engineering
- Bachelor's degree
- Conflict management
Quick apply
8h
Speculative Applications - Embedded GSOC- Program Specialist
Control Risks —Dublin, County Dublin
- Communication skills
Quick apply
Lock Up Manager
Forvis Mazars —DUBLIN 2, County Dublin
- Analysis skills
- Leadership
SIAM Major Incident Manager
Tata Consultancy Services —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
Specialist, (Supervisory), Fund/Client Accounting Representative II
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Business
- Accounting
- Communication skills
Employee Lifecycle Specialist
Perrigo —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel

I want to receive the latest job alerts for escalation specialists in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

escalation specialists jobs near dublin, d

Product Support jobs in Dublin, County Dublin

Lead Associate jobs in Dublin, County Dublin

Compliance Officer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dublin, County Dublin

Finance Manager jobs in Dublin, County Dublin

Onboarding Manager jobs in Dublin, County Dublin

Director Of Recruiting jobs in Dublin, County Dublin

Incident Manager jobs in Dublin, County Dublin

Customer Service Supervisor jobs in Dublin, County Dublin

Product Support jobs in Remote

Part Time Support Worker jobs in Dublin, County Dublin

Technical Lead jobs in Dublin, County Dublin

Innovation Lead jobs in Dublin, County Dublin

Clerical Officer, Grade Iii Hse jobs in North Dublin, County Dublin

Compliance Officer jobs in Galway, County Galway

Clerical Officer Grade, Hse jobs in Mullingar, County Westmeath

Compliance Officer jobs in County Donegal

Compliance Officer jobs in Maynooth, County Kildare

Student Services Officer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Blackrock, County Dublin

Customer Support Specialist

Rippling -
DUBLIN 2, County Dublin

Apply Now

Job details

Full-time
1 day ago

Qualifications

Jira
Google Suite
Google Docs
Microsoft Excel
Slack
English
Microsoft Office
Analysis skills
Confluence
Organisational skills
Payroll
SaaS
Communication skills
Time management

Full job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the team

The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience with our robust Finance, HR, and IT platform. Our team provides expert guidance and swift resolutions to any technical challenges or inquiries that our customers have. We pride ourselves on our customer-centric approach, offering support to businesses across various time zones and ensuring help is always available when needed.

Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform.

At Rippling, we are actively seeking enthusiastic individuals to join our Customer Support team. We value candidates who are eager to learn and passionate about growing their skills in a dynamic, fast-paced environment. We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development. If you are motivated, quick to adapt, and excited about contributing to a team that helps businesses operate more efficiently, we encourage you to apply and bring your unique talents to Rippling.

About the Role

We are seeking experienced and detail-oriented payroll support specialist to join our team. This is a critical role that blends payroll knowledge with excellent problem-solving and communication skills.

What You Will Do

Become the go-to product expert on our Global Payroll and HR capabilities for customers in your designated region.
Develop and maintain clear, accurate content, documentation, and FAQs to support both customers and internal teams.
Analyse customer support interactions to identify trends, pain points, and opportunities to improve the support experience.
Partner with regional Product Managers to provide insights on support volume, customer feedback, and critical compliance concerns.
Serve as a resource and point of escalation for Customer Support Specialists on complex, region-specific payroll issues.
Personally own and resolve the most challenging customer cases by leveraging your deep platform and country-specific payroll expertise.

General Qualifications (Required for all Candidates)

Minimum of 2+ years in a client-facing role with experience managing enterprise customer relationships and prior customer support experience.
Ability to manage and solve a queue of customer support tickets.
Strong communication, and organisational skills: high attention to detail with excellent work product, time management, and execution.
Strong analytical and problem-solving skills to handle complex payroll calculations and reconciliations.
Exceptional communication skills and fluency in English (written and spoken), with solid interpersonal skills to effectively address client enquiries and concerns related to payroll.
Ability to work independently and collaboratively as part of a team, thriving in a fast-paced environment.
Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organisation; familiarity with Salesforce queues, JIRA, and Confluence a plus.

Region-Specific Qualifications

Strong Customer support experience in a technical / SaaS environment.
Strong troubleshooting experience
Ideally some UK or Irish payroll experience.
Strong Communications skills in English (Native or Fluent C1 level - written and spoken)
Additional European Language is a plus.

Apply Now

Refine Your Search

escalation specialists jobs in dublin, d

Customer Support Specialist

Support Lead

Senior Onboarding Specialist-Slack

Customer Service Supervisor

Financial Crime Senior Manager, Hybrid

Accounts Payable Leader

Technical Support Engineer

Vendor Alliance Lead Associate Director (Cardiac Safety and Respiratory Diagnostics)

Compliance Senior Specialist

Talent Attraction Operations Manager

Lead Technician

Global Mobility Specialist

Project Manager - CRM & Loyalty

Product Support Specialist

Cross Border UAT Manager

Speculative Applications - Embedded GSOC- Program Specialist

Lock Up Manager

SIAM Major Incident Manager

Specialist, (Supervisory), Fund/Client Accounting Representative II

Employee Lifecycle Specialist

I want to receive the latest job alerts for escalation specialists in dublin, d

Related Searches

Explore jobs in more locations

About Rippling

About the team

Jobseeker tools

Employer Tools

Browse

Stay Connected