Find program manager Jobs in county dublin

Project & Change Delivery Manager
Teleperformance —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Principal Technical Program Manager
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- No degree
Supply Chain Program Manager
Google —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- Construction
2d
Technical Program Manager, CDN
Google —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Senior Technical Program Manager, Network Monitoring
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Software development
Technical Program Manager, Infrastructure Expansion
Google —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Sr. Technical Program Manager, Workforce Solutions - Talent Mobility
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
Program Manager 3
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Salesforce
- ERP systems
21h
Site Development Program Manager
Meta —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Program Manager, Poland - Trust & Safety
TikTok —Dublin, County Dublin
- Microsoft Excel
- SQL
- Product management
Program Manager, Device Technical Operations ( 12 Months Agency Contract )
Viatris —Northern Cross, County Dublin
- Full-time
- Engineering
- Analysis skills
- Project management
Technical Program Manager, Edge Capacity Delivery
Google —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Communication skills
7d
European Development Centre Project Manager (contract)
Microsoft EMEA —DUBLIN 18, County Dublin
- €270–€306 a day
- Recruiting
- SharePoint
- AI
Principal Technical Program Manager
Adswizz —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Technical Program Manager, Global Network Acquisition, Metro Planning
Google —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
Sr Technical Infrastructure Program Mgr, Operations Infrastructure Solutions
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Continuous improvement
Executive & Advisory Programs Manager
Bentley Systems —DUBLIN 2, County Dublin
- Project management
- Organisational skills
- Communication skills
Lead Technical Program Manager, Production 2020
Google —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Assistant Project Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Project management
- Annual leave
Quick apply
Senior Design Program Manager, EMEA/APAC Data Center Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- AI
9d

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Project & Change Delivery Manager

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.

Apply Now

Refine Your Search

program manager jobs in county dublin

Project & Change Delivery Manager

Principal Technical Program Manager

Supply Chain Program Manager

Technical Program Manager, CDN

Senior Technical Program Manager, Network Monitoring

Technical Program Manager, Infrastructure Expansion

Sr. Technical Program Manager, Workforce Solutions - Talent Mobility

Program Manager 3

Site Development Program Manager

Program Manager, Poland - Trust & Safety

Program Manager, Device Technical Operations ( 12 Months Agency Contract )

Technical Program Manager, Edge Capacity Delivery

European Development Centre Project Manager (contract)

Principal Technical Program Manager

Technical Program Manager, Global Network Acquisition, Metro Planning

Sr Technical Infrastructure Program Mgr, Operations Infrastructure Solutions

Executive & Advisory Programs Manager

Lead Technical Program Manager, Production 2020

Assistant Project Manager

Senior Design Program Manager, EMEA/APAC Data Center Design Engineering

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