Find Client services coordinator Jobs in Dublin 11, D

Community Engagement Project Worker
Merchants Quay Ireland —Dublin, County Dublin
- €36,372–€38,586 a year
- Full-time
- No degree
Quick apply
9d
Live Night Worker
Coolmine Therapeutic Community —Clonee, County Meath
- Up to €17.31 an hour
- Part-time
- No degree
- Communication skills
- Wellness program
- Employee assistance program
Quick apply
9d
Service Coordinator - Open Access Services
Merchants Quay Ireland —Dublin, County Dublin
- €45,659–€48,216 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
WPS Coordinator
JLL —Dublin, County Dublin
- Customer service
- English
- No degree
7d
Healthcare Assistant On Call - Rapid Responder (Driving Essential)
InisCare —Swords, County Dublin
- €33,020–€37,128 a year
- 12 hour shift
- No degree
- Patient care
- Leadership
- Referral programme
Quick apply
10d
Facilities Coordinator
Aramark Ireland —Lusk, County Dublin
- Full-time
Quick apply
Junior Global Chauffeur Services Coordinator
Goldstar Chauffeur Dublin —Swords, County Dublin
- From €15 an hour
- Full-time
- Hospitality
- Communication skills
Quick apply
Building Services Coordinator
PJ Hegarty & Sons —Dublin, County Dublin
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
1d
Building Services Coordinator
Aramark —Dublin, County Dublin
- No degree
- Organisational skills
- Communication skills
Training and Administration Coordinator
JLL —Dublin, County Dublin
- No degree
- Data entry
- Organisational skills
Training and Administration Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- No degree
- Data entry
- Organisational skills
Quick apply
HR Coordinator, EOR
Rippling —DUBLIN 2, County Dublin
- Part-time
- Project management
- Human resources
- Organisational skills
Deployment Project Coordinator
Global Payments Europe, S.R.O. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Project management
Quick apply
Executive Assistant to Senior ERP Implementation Manager
Target Integration —Citywest, County Dublin
- €30,000–€35,000 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
- Work from home
Quick apply
2d
Relationship Manager/BIM Coordinator
Pinnacle Infotech —Dublin, County Dublin
- Full-time
- Sales
- Bachelor's degree
- No degree
Workplace Experience Concierge
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Part-time
- Hospitality
- No degree
- In-person
Quick apply
Technical Information Coordinator
Purcell Construction —Dublin, County Dublin
- Construction Management
- Communication skills
Sales & Pricing Coordinator
Uniserve (U K) Ltd —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- Referral programme
Quick apply
Workplace Experience Concierge
JLL —Dublin, County Dublin
- Part-time
- Hospitality
- No degree
- Guest services
Supply Chain Planner & Coordinator M/F/D
Hager Group —Dublin, County Dublin
- English
- Analysis skills
- Negotiation

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Community Engagement Project Worker

Merchants Quay Ireland -
Dublin, County Dublin

Quick apply

Job details

Full-time
€36,372–€38,586 a year
9 days ago

Full job description

Job Title: Community Engagement Project Worker

Reports to: Service Coordinator

Responsible to: Service Manager

Responsible for: Engaging with the Community (clients, neighbours, and local businesses) in reducing anti-social behaviour and issues relating to substance misuse and homelessness associated with street activity.

Objective: To operate within the Merchants Quay mission by working as a collaborative community to reduce the harm caused by addiction and homelessness, minimising the impact of Merchants Quay services on the local community, including anti-social behaviour and community engagement.

Contract type: Contract of Indefinite Duration

Location: Open Access Service, Merchants Quay, Dublin 8.

Hours: Full-time (37.5 hours per week, Mon to Sun)

Salary: €36,372 - €38,586 per annum dependent on experience

The role is centred on maintaining a safe, supportive, and welcoming environment in and around MQI’s Riverbank Open Access Day Centre. A key aspect of the position involves carrying out regular patrols (outreach) of the surrounding area to monitor activity, address community concerns, and ensure the space is clean and safe for clients, staff, and the public.

The post-holder will engage directly with clients accessing MQI services, offering respectful, non-judgmental support while safely managing challenging behaviour when required. In addition, the role involves positive engagement with members of the public, local residents, businesses, and community partners by fostering trust, addressing issues promptly, and promoting understanding of the services provided at Riverbank.

Overall, the role plays a vital part in strengthening community relations, supporting harm-reduction goals, and ensuring the Riverbank Centre operates smoothly and safely for all.

Service Delivery Stakeholder Engagement

Cultivate positive relationships with internal and external stakeholders while rotating across all service areas (advice and information, drop-in floor and reception, door duties).
Develop and maintain constructive working relationships with An Garda Síochána.
Build strong relationships with local residents and businesses through regular meetings and check-ins, addressing concerns related to Merchants Quay clients (e.g., trespassing, public injecting, loitering).
Engage respectfully and effectively with the MQI client group, ensuring communication is sensitive, non-judgmental, and trauma informed.
Manage and de-escalate challenging behaviours presented by clients.
Maintain a visible presence on the street during service operating hours to support public safety and community engagement.
Support the provision of safe, high-quality and holistic services to clients accessing Open Access Services- the one-stop service located at Riverbank.
Monitor and manage the Open Access Service client queuing area as required.

Environment Community Safety

Maintain cleanliness and safety around the building, including litter and drug-paraphernalia pick-up.
Conduct routine drug paraphernalia/syringe collection in surrounding areas and respond to community calls to remove drug-related litter.
Provide information and referrals to harm-reduction supports and other appropriate services.

Compliance Quality Standards

Ensure adherence to MQI organisational policies and relevant national standards, including:

Fire safety
Health Safety
Confidentiality
Needs assessment, key working, and care planning
Professional boundaries
National Standards for Safer Better Healthcare

Administration

Record accurate data for use in reports, statistics, and other documentation required by the Service Coordinator, Service Manager or Deputy Head of Dublin Services
Participate in regular supervision.
Complete administrative tasks in accordance with organisational procedures.

Collaboration Teamwork

Work collaboratively with Merchants Quay Open Access Services and other internal teams.
Support colleagues and participate in team meetings, maintaining open and consistent communication.
Respond to reasonable tasks or directions from the Service Coordinator or Lead Worker to ensure the effective operation of services.
Report to the MQI Community Engagement Coordinator for supervision, support, and performance appraisal, operating within the National Standards for Safer Better Healthcare as well as MQI People and Culture (HR) and Health Safety policies.

Person Specification

Relevant third-level qualification in social work and at least one-year full time or equivalent experience of working within low-threshold services.

Understand issues relating to National Standards for Safer Better Healthcare- an understanding of issues relating to MQI client group (e.g. homelessness, mental health, trauma and substance misuse), their circumstances and vulnerability.
Experience in dealing with de-escalating difficult situations, including but not limited to managing challenging behaviour.

If you are interested in applying, please do so by 24th June 2026.

This position is subject to Garda Vetting Clearance.

Quick apply

Refine Your Search

client services coordinator jobs in dublin 11, d

Community Engagement Project Worker

Live Night Worker

Service Coordinator - Open Access Services

WPS Coordinator

Healthcare Assistant On Call - Rapid Responder (Driving Essential)

Facilities Coordinator

Junior Global Chauffeur Services Coordinator

Building Services Coordinator

Building Services Coordinator

Training and Administration Coordinator

Training and Administration Coordinator

HR Coordinator, EOR

Deployment Project Coordinator

Executive Assistant to Senior ERP Implementation Manager

Relationship Manager/BIM Coordinator

Workplace Experience Concierge

Technical Information Coordinator

Sales & Pricing Coordinator

Workplace Experience Concierge

Supply Chain Planner & Coordinator M/F/D

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