Find Data analyst manager Jobs in Ireland

Manager, IT Operations
Fixify —Cork, County Cork
- Communication skills
Sales Finance Analyst II
Pinterest —Dublin, County Dublin
- €54,933–€96,133 a year
- Sales
- SQL
- Bachelor's degree
Business Intelligence Analyst
MBRYONICS —Galway, County Galway
- Full-time
- Data analysis skills
- Research
- Analysis skills
Product Manager
ACETECH —Tullamore, County Offaly
- Full-time
- Hybrid work
- Bachelor's degree
- Product management
- Agile
Quick apply
QC Finished Product Analyst
Univet Limited —Cootehill, County Cavan
- Full-time
- Analysis skills
- No degree
Quality Control Analyst level III
Viatris —Inverin, County Galway
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
13d
Climate Change and Sustainability Services (CCaSS) Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Business development
- No degree
- Gym membership
Senior Director, Network Pricing Strategy
Optum —Dublin, County Dublin
- Full-time
- Leadership
- Analytics
Early Career Cyber Defense Centre Analyst, Officer
State Street —Kilkenny, County Kilkenny
- Weekend availability
- Windows
- Master's degree
- Bachelor's degree
EMEA Pricing Analyst
Meissner —Castlebar, County Mayo
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Senior Analyst, Commercial Insights
Element Fleet Management —Dublin, County Dublin
- Full-time
- Computer Science
- No degree
- Business
Senior Operations Analyst, Business Intelligence
Cook Group —Limerick, County Limerick
- Doctoral degree
- Computer Science
- Master's degree
6d
Inventory Planning Manager
Siemens Healthineers —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- Data analysis skills
7d
Senior Clinical Data Analyst
Teckro Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Master's degree
- Gym membership
- Life insurance
Quick apply
Asset & Wealth Management, Product Manager, Analyst, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Technical Business Analyst
Elwood Roberts —Dublin, County Dublin
- €300–€350 a day
- Full-time
- Microsoft Excel
- Management
- SQL
Quick apply
Principal Data Analyst, Paid media
Workhuman —Dublin, County Dublin
- Full-time
- SQL
- Project management
- Scripting
Temp - Senior Supply Logistics Analyst
Regeneron —County Limerick
- ERP systems
- In-person
- Business
- Annual leave
Technical Product Manager - Integrations
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- EMR systems
Electronic Health Record (EHR) Trainer – BonsConnect
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Nursing
- Bachelor's degree
- Epic
21h

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Manager, IT Operations

Fixify
Cork, County Cork

Apply Now

Job details

Qualifications

Tableau
Zendesk
ServiceNow
Communication skills
Help desk

Full job description

Manager, IT Operations

You've been on a help desk long enough to know that the tech is rarely the hard part. The hard part is the analyst who's burning out on a Friday afternoon, the customer escalation nobody flagged until it was too late, and the SLA you're watching slip in real time while you try to hold five things together at once. You've been there — and you've figured out how to get through it without losing the team in the process.

You care about the people underneath you as much as the metrics above you. You know that a well-run help desk isn't just a function — it's a culture. And you know how to build that culture deliberately, through feedback, clarity, and earning trust quickly.

At Fixify, we're building an AI-native IT automation platform that combines technology with a human touch. The help desk is where that human touch shows up in real time — and the Manager, IT Operations is the person who makes sure it holds up under pressure. You'll lead a team of IT analysts, own the operational standards that keep our customers happy, and work across the organisation to make sure we're building for scale, not just for today.

This is a hands-on leadership role. You'll manage people and processes, shape how we work across customers, and partner with operations, product, and employee experience to build something that lasts.

What we can do for you

Give you real ownership of a help desk operation at a company where automation and AI are core to what we do — not an afterthought.
Put you at the intersection of customer success, operations, and product, where your observations directly shape what we build next.
Give you the autonomy to design and improve the processes, systems, and standards your team works within.
Surround you with a leadership team that values data, clarity, and getting things right over looking like they're right.
Let you grow a team and leave a mark on how Fixify scales.

What you can do for us

Lead, mentor, and manage a team of IT analysts, setting the standard for how we support customers and building a culture of continuous improvement.
Own our SLA and quality targets — tracking performance, identifying gaps, and driving the changes needed to close them.
Develop and monitor KPIs that give the team and leadership clear visibility into what's working and what isn't.
Partner with operations leadership to design and implement the processes that let us scale the help desk without losing quality.
Partner with employee experience to keep our hiring and performance management systems aligned with our capacity needs.
Partner with the product team to surface trends, flag systemic issues, and identify opportunities for automation and improvement.
Ensure shifts are properly staffed, equipped, and set up to succeed — every day.

What you should bring with you

6+ years in technology operations or support, including at least 3 years managing or supervising a team.
Working knowledge of help desk platforms, including tools like Zendesk and ServiceNow.
Familiarity with IT infrastructure and troubleshooting; you don't need to be an engineer, but you need to understand the territory.
Working knowledge of data analysis tools — experience with Tableau, Hex, or similar platforms is a plus.
The ability to build trust quickly, with customers and teammates alike.
Strong written and verbal communication skills, and the confidence to use them under pressure.
A track record of developing people — coaching, mentoring, and giving feedback that actually sticks.
The ability to navigate ambiguity, prioritise fast, and act without waiting for perfect information.
A genuine customer service mindset — you take ownership when things go wrong and you don't look for someone else to blame.

This is a hybrid role, combining remote work with regular in-person time at Fixify's Cork office.

Apply Now

Refine Your Search

data analyst manager jobs in ireland

Manager, IT Operations

Sales Finance Analyst II

Business Intelligence Analyst

Product Manager

QC Finished Product Analyst

Quality Control Analyst level III

Climate Change and Sustainability Services (CCaSS) Manager

Senior Director, Network Pricing Strategy

Early Career Cyber Defense Centre Analyst, Officer

EMEA Pricing Analyst

Senior Analyst, Commercial Insights

Senior Operations Analyst, Business Intelligence

Inventory Planning Manager

Senior Clinical Data Analyst

Asset & Wealth Management, Product Manager, Analyst, Dublin

Technical Business Analyst

Principal Data Analyst, Paid media

Temp - Senior Supply Logistics Analyst

Technical Product Manager - Integrations

Electronic Health Record (EHR) Trainer – BonsConnect

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