Find scope technology group Jobs in dublin county dublin

Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Design Engineer ( Hybrid)
Viasat, Inc. —DUBLIN 2, County Dublin
- Full-time
- Research
- No degree
- Communication skills
Senior Business Analyst
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- No degree
- Agile
Rail Operations & Maintenance Lead – Ireland / Northern Ireland
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Mentoring
- Work from home
- Gym membership
CSA Estimator
Mercury Engineering —Dublin, County Dublin
- Time management
European CISO
FNZ —Dublin, County Dublin
- Full-time
- No degree
Mechanical Design Engineer, Data Centre Engineering
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
AML/KYC Associate
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
7d
Head of Supply Chain Transformation
Life Scientific —Dublin, County Dublin
- Hybrid work
- System design
- AI
8h
Director, Product Management (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- Microsoft Excel
- AI
- Leadership
- Annual leave
Graduate CSA Engineer
Mercury Engineering —Dublin, County Dublin
- Bachelor's degree
- Organisational skills
- Communication skills
Supply Chain & Operations Consulting Manager
PwC —Dublin, County Dublin
- Full-time
- Epic
Senior .Net Engineer
Distilled —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- JavaScript
Quick apply
Colo Physical Security Architect, Data Center Engineering, Colocation Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction
8d
Project Manager - CRM & Loyalty
Primark —DUBLIN 1, County Dublin
- Project management
- Agile
- Communication skills
8d
Mechanical Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Engineering
- Bachelor's degree
- Communication skills
Head of SOX IT General Controls and Technology GRC
Flutter Entertainment —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Analysis skills
Colo Physical Security Architect, Colocation Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction
8d
Lead Process Engineer
DPS Group —Dublin, County Dublin
- English
- Microsoft Office
- Leadership
Senior Product Manager, AI / ML Solutions
Optum —Dublin, County Dublin
- Full-time
- Azure
- Doctoral degree
- Data analysis skills

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Lean Six Sigma Digital Transformation Leader

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Lean
Process improvement
Microsoft Office
Profit and loss
Six Sigma
Analysis skills
Project management
Presentation skills
Bachelor's degree
Computer skills
Data visualisation
AI
Business
Leadership
Communication skills

Full job description

Overview:

Job Title: Lean Six Sigma Digital Transformation (LSDT) Leader

Department: Operations

Management Responsibility for: NA

Travel Required: Yes / Infrequent

Reports to: Sr Director of Operations

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

The Lean Six Sigma Digital Transformation Leader, who will be responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies, Digital Transformation across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver measurable business outcomes.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Lead and manage Lean Six Sigma projects (DMAIC, Kaizen, etc.) to improve efficiency, quality, and performance across business functions.
Analyze complex datasets to generate actionable insights and present findings to senior leadership.
Translate business challenges into improvement opportunities supported by Lean Six Sigma methodologies.
Develop, implement, and monitor KPIs to track operational performance and project impact.
Mentor, coach, and train employees on Lean Six Sigma tools, techniques, and best practices.
Partner with cross-functional stakeholders to ensure alignment between improvement initiatives and strategic business goals.
Drive a culture of continuous improvement and data-driven decision-making.
Maintain project documentation, ensuring transparency, governance, and compliance with standards.
Ability to work with Cross functional, highly matrix organization in a client facing role.
Ability to lead, provide required steer to quality, process excellence analysts
Ability to train large group on Lean, FMEA, Six Sigma Methodologies and build lean six sigma DNA
Deliver business outcome driven high impact Lean Six Sigma Projects across (Metrics, Process, Automation)
Sound understanding of QPA, RPA, AI, AGI technologies and leverage them to deliver meaningful business impact to internal/external customers.
Define and execute Lean, six Sigma Digital Transformation roadmap across portfolio of accounts.
Ability to drive RCA, bridge plan, glide paths, conduct process capability studies (CPk)
Ability to understand and explain complex problem in layman language
Conduct Design Thinking Workshops
The above list is not exhaustive, and role will evolve in terms of scope, size and scale so ability to take higher responsibilities.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales)

Special credentials

Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience in supporting large portfolio teams (500+) as LSDT leader

Required Skills

Technical & Functional Skills

Comprehensive computer skills
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred
Technical support, Customer Service, Trust & Safety domain experience preferred

Qualifications & Skills

Lean Six Sigma – Green Belt & Black Belt required. Master Black Belt strongly preferred.
12+ years of experience in process improvement, operational excellence, or business transformation.
Proven ability to deliver measurable improvements in efficiency, quality, and cost reduction.
Strong analytical skills with experience in data visualization and reporting tools
Excellent leadership, coaching, and stakeholder management skills.
Strong communication & presentation skills with the ability to influence at all levels of the organization.
Project management expertise with the ability to handle multiple initiatives simultaneously.

Key Competencies

Continuous improvement using Lean Six Sigma methodology
Kaizen, FEMEA, ADKAR
Data-driven decision-making
Change management
Continuous improvement mindset
Collaboration and stakeholder influence
Superior analytical ability
Superior communication skills
Commercially astute (P&L, Revenue Generation, Cost Optimization)
Flexibility & Availability
Sound reasoning & judgement
Excellent leadership and management skills
Planning and organizing
Lead by example / integrity
Critical thinking & problem solving
Employee & Client satisfaction orientated
Self-motivated and can motivate others
Highly advanced team building skills
Strategic and commercial thinker
High levels of resilience and focus
Coaching & developing managers into leaders
Advanced facilitation & presentation skills
Advanced KPI, SLA, OLA, XLA knowledge and understanding
Staffing & Billing models
Risk & compliance

#LI-CW1

Apply Now

Refine Your Search

scope technology group jobs in dublin county dublin

Lean Six Sigma Digital Transformation Leader

Design Engineer ( Hybrid)

Senior Business Analyst

Rail Operations & Maintenance Lead – Ireland / Northern Ireland

CSA Estimator

European CISO

Mechanical Design Engineer, Data Centre Engineering

AML/KYC Associate

Head of Supply Chain Transformation

Director, Product Management (f/m/d)

Graduate CSA Engineer

Supply Chain & Operations Consulting Manager

Senior .Net Engineer

Colo Physical Security Architect, Data Center Engineering, Colocation Regional Engineering

Project Manager - CRM & Loyalty

Mechanical Design Engineer

Head of SOX IT General Controls and Technology GRC

Colo Physical Security Architect, Colocation Regional Engineering

Lead Process Engineer

Senior Product Manager, AI / ML Solutions

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