Find base specialist Jobs in dublin county dublin

Product Support Specialist
Teckro Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Hotel
- Communication skills
- Time management
- Gym membership
- Life insurance
Quick apply
Implementation Specialist, Platform
Rippling —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- SQL
- Human resources
Global Operations Manager
Match Group —Dublin, County Dublin
- Full-time
Buyer/Sourcing Specialist
CEC —Dublin, County Dublin
- Full-time
- Customer service
- Engineering
- ERP systems
Quick apply
7d
Sales Specialist - Bilingual Italian
Indeed —Dublin, County Dublin
- €34,000–€50,000 a year
- Full-time
- Sales
- English
- No degree
- Annual leave
- Sick pay
Quick apply
14d
E-Bike Category & Sales Lead
LOCO Scooters Limited —Damastown, County Dublin
- €38,000–€48,000 a year
- Full-time
- Communication skills
- Mechanical knowledge
- Employee discount
Quick apply
Investment Performance Data Specialist
Mercer —Dublin, County Dublin
- Full-time
- Communication skills
- Analytics
6d
Scientific Applications Sales Specialist
Assay Genie —Dublin, County Dublin
- €50,000 a year
- Full-time
- Doctoral degree
- Communication skills
Client Optimization Specialist - Bilingual French
Indeed —Dublin, County Dublin
- €30,000–€46,000 a year
- Full-time
- English
- No degree
- In-person
- Annual leave
- Sick pay
Quick apply
8d
Risk Trader
Flutter Entertainment —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Writing skills
13h
Corporate Actions Specialist - 6m FTC (Dublin)
PIMCO —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
OYSTER & MUSSEL BROKER / COMMERCIAL SPECIALIST M/F
Réseau Mer —Dublin, County Dublin
- €28,000–€45,000 a year
- Full-time
- Hybrid work
- Spanish
Quick apply
14h
Sales Specialist, Fusion, Czech speaker
Autodesk —Dublin, County Dublin
- Full-time
- Sales
- Engineering
- English
Data Governance Specialist
Allianz —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- SQL
Sales Specialist, Fusion, Nordic Speaker
Autodesk —Dublin, County Dublin
- Full-time
- Sales
- Engineering
- English
Technical Sales Representative (F/M) - Ireland, Dublin
Rothoblaas —Dublin, County Dublin
- Full-time
- Carpentry
- Sales
Design System Specialist- UX/UI
Accenture —Dublin, County Dublin
- Full-time
- English
- AI
- Communication skills
- Gym membership
Sales Activation Specialist, SMB
Indeed —Dublin, County Dublin
- €34,000–€50,000 a year
- Full-time
- Sales
- No degree
- In-person
- Wellness program
- Annual leave
Quick apply
1d
IT Support Specialist
PlayStation Global —Dublin, County Dublin
- Azure
- Microsoft Outlook
- Windows
Quick apply
13d
NDT Level 2 Specialist - Base Maintenance
Dublin Aerospace —Dublin Airport, County Dublin
- Communication skills

I want to receive the latest job alerts for base specialist in dublin county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

base specialist jobs near dublin county dublin

Product Support jobs in Dublin, County Dublin

Sales Representative jobs in Dublin, County Dublin

Implementation Specialist jobs in DUBLIN 2, County Dublin

Sourcing Specialist jobs in Dublin, County Dublin

Operations Manager jobs in Dublin, County Dublin

Client Specialist jobs in Dublin, County Dublin

Broker jobs in Dublin, County Dublin

Sales Specialist jobs in Dublin, County Dublin

Data Governance Analyst jobs in Dublin, County Dublin

Trader jobs in Dublin, County Dublin

IT Support Specialist jobs in Dublin, County Dublin

Product Support jobs in Remote

Part Time Support Worker jobs in Dublin, County Dublin

Microsoft Designer jobs in Dublin, County Dublin

Graphic Designer jobs in Trinity College, County Dublin

Sales Representative jobs in Athlone, County Westmeath

Medical Sales jobs in Dublin, County Dublin

Sales Representative jobs in Wexford, County Wexford

Sales Representative jobs in Cork City District, County Cork

Sales Representative jobs in County Dublin

Product Support Specialist

Teckro Limited -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Tax Saver Scheme
Bike to work scheme
Gym membership
Life insurance

Qualifications

HubSpot
SaaS
Communication skills
Time management
Help desk

Full job description

About Teckro

We founded Teckro to simplify and modernize clinical trials. In fact, thousands of clinical trial investigators and research site staff rely on Teckro to make the most informed decisions for their patients.

That’s where you come in. We’re offering you a role with purpose. Your contribution at Teckro will lead to faster, safer and more efficient clinical trials. Quality of life will be improved. In the end, lives will be saved.

Could you be our newest Teckronaut?

About the Role

As a Product Support Specialist, you’ll be the first line of help for study teams and site users

to run safer, faster clinical trials — triaging queries, providing guidance across Teckro’s web

and mobile product offering. You’ll contribute to our knowledge base and service quality

while strengthening skills that matter in regulated environments: patient safety, data integrity,

compliance, and on‑time delivery.

This role is an exciting opportunity for anyone with an interest in delivering high value clientfacing

application support. You will work directly with study teams and site users, release

notes, knowledge base content, user feedback, and SLAs/KPIs that mirror Teckro’s product

suite and delivery practices

Key Responsibilities

Accurately log all incoming client requests and incidents into the support ticketing system.

Monitor all communication channels (chat, email, tickets) to ensure prompt acknowledgement and response times.

Provide clear, step-by-step guidance to clients on standard system navigation and how to use core features of the platform.

Troubleshoot and resolve routine and known issues efficiently by utilising and referencing knowledge base documentation.

Maintain accurate documentation of ticket resolutions and user interactions

Ensure all site-related service requests and incidents are resolved within the agreed contractual and internal resolution timelines.

Adhere strictly to established escalation protocols for complex or non-routine technical issues.

Transfer triaged tickets as appropriate to the Senior Support Specialists for resolution.

Escalate complex issues for advanced investigation and resolution as per the established processes.

Collaborate with Senior Support Specialists and Engineering teams to identify recurring issues and bottlenecks, suggest improvements and implement corrective actions to maintain service quality and efficiency.

Regularly review performance metrics to confirm adherence to established SLAs and KPIs, escalating any deviations promptly.

Document resolution times and service outcomes to support compliance audits

Standards:

Contribute towards team goals and objectives

Own the customer experience

Active part of the net promoter system – promoting positive user feedback

Maintain accurate information within our systems

Always adhere to the quality standards

The Ideal candidate will have:

Strong communication skills, with the ability to provide guidance on using and navigating web and mobile applications clearly to non-technical users.
Strong problem-solving and troubleshooting skills.
Exceptional attention to detail
Ability to manage multiple tickets and prioritise effectively.
Target and results orientated
Basic technical knowledge of application installation and activation.
Familiarity with mobile and web application environments.
Strong organisational and time management skills

Qualifications Required

0-2 years of experience in a helpdesk or application support role.
Exposure to clinical trial technology or SaaS platforms (preferred).
ITIL Certified (Foundation) desirable
Knowledge of HubSpot or similar ticketing systems.

Location and Travel:

(Dublin)

Hybrid role - Dublin City Centre, Ireland.
Our Dublin City Centre offices are located less than 3 mins for Pearse St Dart Station and beside the Alex Hotel, making it accessible for all major transport.
We also offer flexible start/ end times, allowing your schedule to suit your lifestyle
Note: Regrettably we cannot offer work permit sponsorship for this role .To be considered, you must currently be based in Ireland and already hold the necessary legal permissions to work here.

Teckro Benefits

25 days holidays, entitlement increases with length of service
Pension, available immediately upon joining Teckro
Healthcare
Life Insurance
Share Options
50% Maternity leave pay after capped length of service
Paid Paternity leave scheme
Bike to Work/ Tax Saver Scheme
Gym/Wellness Allowance
Sports and Social Club

We are always looking for amazing people to join our growing team. If you are curious, passionate and motivated, then we want to talk to you!

By submitting your application, you agree that Teckro may collect your personal data for recruiting and related purposes. Teckro's Recruitment Privacy Statement explains what personal information Teckro may process, where Teckro may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Teckro’s use of your personal information.

Quick apply

Refine Your Search

base specialist jobs in dublin county dublin

Product Support Specialist

Implementation Specialist, Platform

Global Operations Manager

Buyer/Sourcing Specialist

Sales Specialist - Bilingual Italian

E-Bike Category & Sales Lead

Investment Performance Data Specialist

Scientific Applications Sales Specialist

Client Optimization Specialist - Bilingual French

Risk Trader

Corporate Actions Specialist - 6m FTC (Dublin)

OYSTER & MUSSEL BROKER / COMMERCIAL SPECIALIST M/F

Sales Specialist, Fusion, Czech speaker

Data Governance Specialist

Sales Specialist, Fusion, Nordic Speaker

Technical Sales Representative (F/M) - Ireland, Dublin

Design System Specialist- UX/UI

Sales Activation Specialist, SMB

IT Support Specialist

NDT Level 2 Specialist - Base Maintenance

I want to receive the latest job alerts for base specialist in dublin county dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected