Find Sql server Jobs | SimplyHired

Accounting Software Support
Pimbrook Software —County Waterford
- €30,000–€38,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Customer Support Agent
SD Worx —Wicklow, County Wicklow
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
1d
Data Analytics & Tracking Specialist
Scaledon —Remote
- €15.50–€21.50 an hour
- Full-time
- Remote
- English
- SQL
- Communication skills
- Annual leave
- Work from home
Quick apply
8h
Quality Assurance Software Engineer
Trimble —Cork, County Cork
- Full-time
- Azure
- Computer Science
- SQL
Database Administrator
AMCS Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- SQL
Quick apply
1d
Electrician
Mercury Engineering —Moneypoint, County Clare
- Azure
- Windows
- Microsoft Office
IT Systems Engineer - Active Directory
PlayStation Global —Dublin, County Dublin
- €70,500–€105,700 a year
- On call
- Computer Science
- Bachelor's degree
- No degree
Quick apply
11d
Health and Safety Manager , Data Center Health and Safety
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- SQL
- AWS
Senior NextJs Developer
Seminal —County Limerick
- Full-time
- SQL
- JavaScript
- Agile
Quick apply
.Net Developer
Version 1 —Dublin, County Dublin
- €55,000–€70,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Software troubleshooting
- Employee assistance program
- Employee discount
Quick apply
CLM Senior Business Analyst
Citco —Cork, County Cork
- Full-time
- SQL
- Continuous improvement
- Mentoring
Software Developer (Mid-level)
DOCOsoft —Clonskeagh, County Dublin
- Full-time
- Hybrid work
- Azure
- Software development
- Annual leave
Quick apply
Technical Support Engineer - Portuguese and/or Spanish
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- SQL
- JavaScript
Data and AI Engineer
Clear Strategy —Dún Laoghaire, County Dublin
- €36,605–€37,500 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- SQL
- Employee assistance program
Quick apply
Software Development Engineer, Firecracker
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- SQL
- AWS
- C++
8d
Database Engineer (Oracle, PL/SQL, Snowflake)- Galway,Ireland
Photon —Galway, County Galway
- Full-time
- Azure
- Oracle
- Computer Science
Backend Developer
Version 1 —Dublin, County Dublin
- €55,000–€65,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Employee assistance program
- Employee discount
Quick apply
11d
Data Steward, Re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- SQL
- AWS
Global Technology Software Engineer 6 Month Industrial Placement 2027 Analyst - Dublin
Bank of America —Dublin, County Dublin
- Full-time
- Oracle
- System design
- English
3d
NFT - Performance Tester
Expleo —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
3d

I want to receive the latest job alerts for sql server

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sql server jobs near

Technical Support Engineer jobs in Dublin, County Dublin

Health & Safety Manager jobs in Dublin, County Dublin

Software Engineer jobs in Dublin, County Dublin

Engineer jobs in Dublin, County Dublin

Database Administrator jobs in Dublin, County Dublin

Back End Developer jobs in Dublin, County Dublin

Senior Business Analyst jobs in Cork, County Cork

Net Developer jobs in Dublin, County Dublin

Biomedical Engineer, Internship jobs in Dublin, County Dublin

Technical Support Engineer jobs in Cork, County Cork

Technical Support Engineer jobs in Remote

Aim Support Worker jobs in Dublin, County Dublin

Junior Data Engineer jobs in Dublin, County Dublin

Project Manager jobs in Limerick, County Limerick

Lecturer, Public Health jobs in Dublin, County Dublin

Case Manager jobs in Dublin, County Dublin

Health Nutrition jobs in Dublin, County Dublin

Public Sector Data jobs in County Dublin

Data Centre jobs in Dublin, County Dublin

Senior Executive jobs in Dublin, County Dublin

Accounting Software Support

Pimbrook Software
County Waterford

Quick apply

Job details

Full-time
€30,000–€38,000 a year

Qualifications

Sage
Microsoft Excel
Customer service
Accounting software
Microsoft SQL Server
English
Windows
Accounting
Organisational skills
Payroll
Computer skills
Payroll software
Higher certificate
Communication skills
Help desk

Full job description

The role of Accounting Software Support Technician involves providing experienced first-line and second-line support to customers using Sage accounting and payroll software applications.

We are looking for an experienced support professional with a minimum of 2 years' recent experience working with computerised accounting, payroll, reporting and/or retail software systems, ideally with practical knowledge of Sage 50 Accounts and Sage Payroll (Micropay) or equivalent applications.

The successful candidate will combine strong technical problem-solving skills with excellent telephone and interpersonal skills. They will be confident investigating software and accounting/payroll queries, identifying solutions, documenting their findings and escalating more complex issues when required.

Experience within a software help desk, accounting software support or payroll support environment would be highly advantageous.

DESCRIPTION

Job title: Accounting Software Support

Department: Support

Responsible to: Team Lead & Service Manager.

Location: Tramore, Waterford.

Purpose of the job: Provide application support to customers on Sage for accounting, payroll, reporting and retail software applications.

Core Duties and Responsibilities:

1. Respond to customer queries efficiently and consistently within agreed service levels.

2. Provide experienced technical and application support for accounting, payroll, reporting and retail software applications.

3. Record all customer queries accurately in the support system.

4. Investigate and provide accurate solutions to customer queries where possible using the knowledge provided from training, in house systems & tools and colleagues & partners.

5. Escalate queries that cannot be answered to the appropriate source (e.g. senior support staff or manager, technical staff, 3rd party partners, etc.).

6. Update queries logged in the support system to reflect their current status and latest actions performed and required.

7. Work as part of the help desk support team to ensure all customer queries are being logged and progressed to a satisfactory solution as efficiently and quickly as possible.

8. Provide implementation services (i.e. consulting, installation, training, report writing, etc.) either remotely or on customer site as required.

9. Liaise with implementation, technical, sales and administration teams where necessary.

10. Help to maintain a customer service knowledge base of documents that provide solutions to issues already solved.

11. Maintain a level of proficiency to support the products that Pimbrook supply.

12. Assist and train new or less experienced support staff.

13. Self-motivated to engage in continual self-learning and expanding product knowledge

Minimum Qualifications:

The successful candidate the following:

A minimum of 2 years' recent full-time experience working with computerised accounting, payroll, reporting and/or retail software.
Practical experience providing support to users of accounting, payroll, reporting, retail or business software applications.
Experience investigating software and customer queries and providing effective solutions.
Excellent verbal and written English communication skills.
An excellent telephone manner and the ability to communicate technical information clearly to customers with varying levels of technical knowledge.
Strong administration and organisational skills, with excellent attention to detail.
Good general computer skills and confidence working with multiple software applications.
The ability to work independently while also contributing positively as part of a support team.
Excellent telephone manner and communication skills.

Additional Relevant Qualifications:

The following attributes will be an advantage:

Experience in a customer support or help desk environment.
Accounting and/or payroll experience.
Knowledge of the Sage 50 and Sage Payroll (Micropay) applications (or equivalent).
Problem solving ability.
Technical skills (e.g. Excel, SQL Server, MS Office, MS Windows).
Training experience.
Ability and willingness to travel, full driving licence and own transport.
Flexible positive attitude.

Pay: €30,000.00-€38,000.00 per year

Application question(s):

Have you worked with Computerised Accounts and Payroll?

Education:

Advanced/Higher Certificate (preferred)

Experience:

Accounts and/or Support: 2 years (preferred)
Software Migrations: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

sql server jobs

Accounting Software Support

Customer Support Agent

Data Analytics & Tracking Specialist

Quality Assurance Software Engineer

Database Administrator

Electrician

IT Systems Engineer - Active Directory

Health and Safety Manager , Data Center Health and Safety

Senior NextJs Developer

.Net Developer

CLM Senior Business Analyst

Software Developer (Mid-level)

Technical Support Engineer - Portuguese and/or Spanish

Data and AI Engineer

Software Development Engineer, Firecracker

Database Engineer (Oracle, PL/SQL, Snowflake)- Galway,Ireland

Backend Developer

Data Steward, Re:Cycle Reverse Logistics

Global Technology Software Engineer 6 Month Industrial Placement 2027 Analyst - Dublin

NFT - Performance Tester

I want to receive the latest job alerts for sql server

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected