Find Hardware solutions Jobs in Dublin, D

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
21h
Network Field Technician - European Travel
EOS —Dublin, County Dublin
- English
- Communication skills
- Time management
Quick apply
8d
Hardware Solutions Engineer
AMAX —Dublin, County Dublin
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
Warehouse Technician/Asset Technician
EOS —Dublin, County Dublin
- Google Suite
- Microsoft Excel
- Customer service
Quick apply
4d
Technical Support & Solutions Engineer
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
E-Commerce Sales Executive
Fonua Ltd —DUBLIN 18, County Dublin
- Microsoft Excel
- Sales
- ERP systems
- Free parking
Quick apply
17h
Techncial Support Engineer
Elwood Roberts —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- No degree
- Computer networking
- Communication skills
Quick apply
AI Support Engineer - Dublin
OpenAI —Dublin, County Dublin
- Weekend availability
- Computer Science
- Bachelor's degree
- No degree
- Relocation assistance
- Annual leave
Logistics Associate
EOS —Dublin, County Dublin
- Microsoft Excel
- Communication skills
- Time management
Quick apply
7d
Trade Sales Advisor
Chadwicks Group —Dublin, County Dublin
- Full-time
- Sales
- No degree
- Kitchen experience
- Sick pay
Software Engineer - Frontend Development
Sony Interactive Entertainment —Dublin, County Dublin
- €69,500–€104,300 a year
- Hybrid work
- Continuous improvement
- JavaScript
- HTML
- Wellness program
- Annual leave
Software Engineer - Frontend Development
PlayStation Global —Dublin, County Dublin
- €69,500–€104,300 a year
- Continuous improvement
- JavaScript
- HTML
Quick apply
Senior IT Specialist
Clio —Dublin, County Dublin
- €70,500–€95,500 a year
- Full-time
- Google Suite
- Windows
- Communication skills
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
Field Service Engineer - Managed Print
Presidio —Dublin, County Dublin
- Hybrid work
- Maintenance
- Windows
- AI
14h
Quality Assurance Engineer
Innalabs —DUBLIN 15, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Material Handler
Curtiss-Wright —Dublin, County Dublin
- €29,000–€41,800 a year
- Full-time
- Employee stock purchase plan
- Annual leave
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Windows
Account Development Representative (ADR)
Tractian Technologies —Dublin, County Dublin
- Full-time
- Sales
- Business development
- Communication skills
- Annual leave
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting

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Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
21 hours ago

Qualifications

Microsoft Windows Server
Operating systems
SAS
Customer service
Windows
DHCP
Analysis skills
Continuous improvement
Ubuntu
DNS
Linux
TCP/IP
Communication skills
CompTIA A+

Full job description

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) on our Dell’s Compute Technical Support team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
Our team is part of Dell's Compute Technical Support organization, providing enterprise-level (B2B) support for PowerEdge Rack&Tower, and Modular (MX series) server platforms. The Technical Support Engineer will serve as the first point of contact for business customers, diagnosing and resolving hardware and software issues across the PowerEdge portfolio. Day-to-day, the engineer will manage inbound cases, perform remote troubleshooting using Dell diagnostic tools, coordinate parts dispatches, and ensure timely resolution within SLA commitments. This role is ideal for someone passionate about enterprise infrastructure and delivering exceptional support to business-critical environments.

You will:

Diagnose and resolve hardware and software issues on Dell PowerEdge Rack, Tower, and Modular (MX) server platforms for enterprise B2B customers via phone, chat, and remote sessions
Utilize Dell diagnostic tools including iDRAC, Lifecycle Controller, SupportAssist Enterprise, and Dell online diagnostics to identify root cause and drive resolution
Manage case workload effectively, ensuring all customer interactions are documented accurately and resolved within defined SLA/service contract commitments (ProSupport, ProSupport Plus, Basic)
Coordinate parts dispatch and field engineers when on-site hardware replacement is required, ensuring correct part identification and timely resolution
Collaborate with escalation teams (L2/L3 engineering) and cross-functional groups to resolve complex issues and contribute to knowledge base documentation for continuous improvement

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

Foundational understanding of server hardware architecture – processors, memory (DIMMs), hard drives (SAS/SATA/NVMe), RAID controllers (PERC), power supplies, and cooling systems
Basic knowledge of server operating systems including Windows Server and Linux distributions (RHEL, SLES, or Ubuntu Server)
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, NIC configuration) as they relate to server connectivity and management interfaces
Strong analytical and troubleshooting skills with a structured, methodical approach to problem-solving
Excellent communication and customer service skills with the ability to manage expectations in a professional B2B enterprise environment

Desirable Requirements

Hands-on experience or familiarity with Dell PowerEdge platforms, iDRAC, OpenManage Enterprise, or Dell Modular (MX) infrastructure including chassis management (OME-Modular)
Relevant industry certifications such as CompTIA Server+, CompTIA A+, Dell Certified (DCA/DCE), or Microsoft/Linux certifications – or prior experience in a data center, server, or enterprise technical support role

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

hardware solutions jobs in dublin, d

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Network Field Technician - European Travel

Hardware Solutions Engineer

Warehouse Technician/Asset Technician

Technical Support & Solutions Engineer

E-Commerce Sales Executive

Techncial Support Engineer

AI Support Engineer - Dublin

Logistics Associate

Trade Sales Advisor

Software Engineer - Frontend Development

Software Engineer - Frontend Development

Senior IT Specialist

Associate Systems Administrator

Field Service Engineer - Managed Print

Quality Assurance Engineer

Material Handler

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Account Development Representative (ADR)

Data Center Operations Engineer - Dublin

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