Find Customer service specialist 12 Jobs in Dublin, D

Senior Project/Contracts Manager – Facades, Partitions & Doors (FPD)
KCC Group —Dublin, County Dublin
- Analysis skills
- Project management
- Contracts
5d
Chef de Partie
Coffeeangel —Dublin, County Dublin
- €16–€17 an hour
- Weekend availability
- Cooking
- English
- Hotel
- Annual leave
- Sick pay
Quick apply
Senior Manager - Credit Portfolio Risk
U.S. Bank National Association —DUBLIN 18, County Dublin
- €117,980–€138,800 a year
- Full-time
- Banking
Forward Deployed Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- Java
Technical Migration Delivery Sr Lead - Data 360 or Tableau Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- No degree
Technical Services Engineer - Partners
MongoDB —Dublin, County Dublin
- Azure
- Java
- AWS
Technical Migration Delivery Sr Lead - Marketing or Revenue Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- No degree
Success Architect - Industries cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Communication skills
Senior Success Architect- Health and life Sciences Industry
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Communication skills
Technical Services Engineer
MongoDB —Dublin, County Dublin
- Weekend availability
- Azure
- DevOps
- Java

Related jobs to explore

Based on your search for customer service specialist 12

Transfer Station Operative (12 month fixed-term contract)
Indaver —Dublin, County Dublin
You will check deliveries into Indavers computer programme within 24hrs of receipt and handle paperwork in accordance with procedures.
Quick apply
Recruiter / Talent Acquisition Specialist (Construction Sector) - 12-month Fixed Term Contract
Turner & Townsend —Dublin, County Dublin
Turner & Townsend value greatly and have a focus on Corporate Responsibilities (CR), this includes a day’s leave entitlement to support a local charity or…
Quick apply

I want to receive the latest job alerts for customer service specialist 12 in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service specialist 12 jobs near dublin, d

Engineer jobs in Dublin, County Dublin

Cloud Architect jobs in Dublin, County Dublin

Technical Engineer jobs in Dublin, County Dublin

Delivery Manager jobs in Dublin, County Dublin

Line Cook jobs in Dublin, County Dublin

Life Science Consultant jobs in Dublin, County Dublin

Senior Project Manager jobs in Dublin, County Dublin

Mechanical Design Engineer jobs in County Dublin

Senior Network Engineer jobs in Dublin, County Dublin

Automation, Engineer jobs in Wexford, County Wexford

Principal Engineer jobs in Dublin, County Dublin

Validation Engineer jobs in Dublin, County Dublin

Security Engineer jobs in Dublin, County Dublin

Cloud Architect jobs in Cork, County Cork

Junior Architect jobs in Dunboyne, County Meath

Graduate Software Engineer jobs in Dublin, County Dublin

Technical Engineer jobs in Clare, County Clare

Delivery jobs in County Tipperary

Contract Project Manager jobs in Dublin, County Dublin

Delivery Manager jobs in Cork, County Cork

Senior Project/Contracts Manager – Facades, Partitions & Doors (FPD)

KCC Group -
Dublin, County Dublin

Apply Now

Job details

5 days ago

Qualifications

Analysis skills
Project management
Contracts
Higher diploma
Construction experience
Budgeting
Leadership
Financial acumen
Construction Management
Communication skills
Negotiation

Full job description

KCC is seeking an experienced and commercially focused Senior Contracts Manager to lead our Facades, Partitions & Doors (FPD) Division.

The successful candidate will have overall responsibility for the profitable delivery of all contracts from order handover through to final account. This is a senior leadership role responsible for operational performance, commercial control, customer satisfaction, health and safety, and developing a high-performing team.

The role will manage a team of three Contracts Managers together with estimators, project support personnel and approximately twelve installation staff, ensuring projects are delivered safely, on time, within budget and to the highest quality standards.

Key Responsibilities

Operational Leadership
Lead and manage the day-to-day operations of the FPD Division.
Ensure all projects are delivered safely, on programme, within budget and to agreed quality standards.
Allocate resources effectively across all live contracts.
Monitor project progress and intervene where necessary to minimise risk.
Ensure smooth handover from estimating through procurement, installation and final account.

Commercial Performance

Take full ownership of the profitability of every contract.
Monitor project margins from tender stage through completion.
Identify commercial risks early and implement corrective actions.
Ensure all variations are identified, valued, agreed and recovered.
Drive continuous improvement in project profitability and productivity.
Oversee final accounts and minimise commercial disputes.
Deliver agreed gross margin and overhead recovery target

Team Leadership

Lead, mentor and develop a team of:
- 2 Contracts Managers
- Estimating and project administration personnel
- Approximately 12 installation staff
Set clear objectives and performance expectations.
Conduct regular performance reviews.
Build a culture of accountability, ownership, and continuous improvement.
Recruit, retain and develop talented employees.

Client Relationships

Build strong relationships with main contractors, architects, consultants, and clients.
Attend key project meetings.
Resolve issues quickly and professionally.
Promote repeat business and maintain KCC’s reputation for quality and service.

Planning & Procurement

Ensure procurement programmes support project delivery.
Work closely with estimating and purchasing teams.
Review contract documentation before commencement.
Ensure programme milestones are achieved.

Health, Safety & Quality

Promote a strong safety culture across the division.
Ensure full compliance with company policies and statutory requirements.
Drive quality standards throughout every project.
Ensure all installations comply with relevant regulations and specifications.

Continuous Improvement

Identify opportunities to improve operational efficiency.
Develop standardised project management procedures.
Improve reporting systems and project controls.
Introduce best practice throughout the division.
Support the implementation of new technologies and systems.

Key Performance Indicators (KPIs)
The successful candidate will be measured against:

Divisional profitability.
Gross margin achievement.
Projects completed on time.
Customer satisfaction.
Health & Safety performance.
Quality performance and defect levels.
Labour productivity.
Cash collection and final account completion.
Team development and retention.
Budget and forecast accuracy.

Experience Required

Minimum 10 years’ experience managing construction contracts.
Significant experience in facades, partitions, doors, fit-out or specialist subcontracting.
Proven experience leading multiple project teams.
Strong commercial and contractual knowledge.
Experience managing projects valued from €100k to €5m+.
Excellent knowledge of Irish construction contracts.
Strong financial and commercial acumen.
Experience managing budgets and project profitability.

Skills & Competencies

Exceptional leadership and people management.
Commercially driven with a strong focus on profitability.
Excellent negotiation and communication skills.
Strong planning and organisational ability.
Decisive problem solver.
Results-oriented with high personal accountability.
Ability to work under pressure and manage multiple projects simultaneously.
Excellent client relationship management.
Strong analytical and reporting skills.

Qualifications

Degree or Higher Diploma in Construction Management, Engineering or a related discipline (preferred).
Relevant Health & Safety qualifications.
Full clean driving licence.

What We Offer

Competitive executive salary.
Performance-related bonus.
Company vehicle or vehicle allowance.
Pension contribution.
Professional development opportunities.
Leadership role within a growing and ambitious organisation.
Opportunity to influence the strategic direction of the FPD Division.

Our Expectations
This is a leadership position for an individual who takes ownership, makes sound commercial decisions, and leads by example. The successful candidate will build a culture of accountability, teamwork and continuous improvement while ensuring every contract contributes positively to the profitability and reputation of the business.

Apply Now

Refine Your Search

customer service specialist 12 jobs in dublin, d

Senior Project/Contracts Manager – Facades, Partitions & Doors (FPD)

Chef de Partie

Senior Manager - Credit Portfolio Risk

Forward Deployed Engineer

Technical Migration Delivery Sr Lead - Data 360 or Tableau Cloud

Technical Services Engineer - Partners

Technical Migration Delivery Sr Lead - Marketing or Revenue Cloud

Success Architect - Industries cloud

Senior Success Architect- Health and life Sciences Industry

Technical Services Engineer

Related jobs to explore

I want to receive the latest job alerts for customer service specialist 12 in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected