Find Senior core banking Jobs in Dublin, D

Operations Team Leader - France M/F
Crédit Agricole Assurances —Dublin, County Dublin
- Customer service
- English
- Bachelor's degree
1d
Services Sales AI — Pillar Execution & Client Intelligence Lead (Senior Vice President)
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- Sales
- Master's degree
- No degree
8d
Senior Techno Functional Business Analyst
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Azure
- Master's degree
- Business development
7d
Temp - Reconciliation Technology Specialist, Delivery Manager, VP
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Contracts
- Communication skills
- Annual leave
Senior Associate, IT, Network Engineer (12 Month Contract)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
International Supply Chain Finance - Implementation Manager
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
Manager, EMEA Treasury Operations
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Master's degree
Senior In-house Lawyer
Goodbody —Dublin, County Dublin
- Hybrid work
- English
- No degree
- In-person
14d
Databricks Solution Architect – Financial Crime & Banking
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Treasury Analyst
AIG Europe (Services) Limited (Ireland Branch) —DUBLIN 1, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
8d
Senior DevOps Engineer
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- DevOps
Associate, Service - Japanese Speaker
GLG —Dublin, County Dublin
- English
- Bachelor's degree
- Communication skills
Quick apply
PERM - OPPD - Enterprise Business Management - Vice President
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- €65,000–€121,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Annual leave
Product Owner - Mortgages
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Agile
- Banking
Assistant General Counsel Technology Transactions
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Project management
- Bachelor's degree
Director, People Operations
Afiniti —Dublin, County Dublin
- Microsoft Excel
- Project management
- Communication skills
FS Technology Consulting - Technical Delivery Lead - Financial Services - Mgr/Senior Mgr - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Master's degree
- Project management
- Gym membership
13d
GF&C - Treasury & Group Trading Risk Manager
ESB —Dublin, County Dublin
- Full-time
- Accounting
- Banking
8d
FS Project Manager – Associate Director - Dublin / Belfast
Grant Thornton —Dublin, County Dublin
- Full-time
- Management
- Business development
- Analysis skills
Staff Engineer
Rain Technologies Inc. —Dublin, County Dublin
- Full-time
- Remote
- Azure
- System design
- SQL
Quick apply

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Operations Team Leader - France M/F

Crédit Agricole Assurances -
Dublin, County Dublin

Apply Now

Job details

1 day ago

Qualifications

French
Customer service
English
Bachelor's degree
Organisational skills
AI

Full job description

Description du poste

Claims Management

Lead by example by supporting the team whenever is required by assessing and processing claims in accordance with relevant policy terms and conditions, and ensure your team is fully trained on all operational processes.
Manage and forecast claims volumes on an ongoing basis, maintaining adequate staffing levels and participating in workforce management meetings in line with departmental guidelines.
Ensure claims turnaround times and quality standards are consistently met, with claims correctly processed according to applicable terms and conditions.
Develop a thorough understanding of the reinsurance schemes in place for your country of operation and ensure your team is equally well-versed.

Partner Management

Actively participate in partnership management for your perimeter, working closely with the Business Development team to keep them informed of any sensitive cases that may impact their customers.
Maintain a clear operational awareness of partner strategic plans, including new product launches and promotional campaigns, and nurture relationships through regular onsite meetings with key contacts.

Third Party Administrator (TPA) Management

Actively participate in partnership/TPA management for your perimeter, monitoring and controlling SLAs and quality indicators, and providing regular structured feedback including corrective action plans where performance falls below expectations.
Organise regular training sessions with TPAs on all aspects of claims handling, including declaration processes and reserving reporting.
Ensure all staff and TPA contacts are trained in line with the regulatory guidelines of the Central Bank of Ireland and applicable local regulatory frameworks.
To hold regular onsite meetings with TPAs to have a complete knowledge of strengths and areas for improvement.

Monitor, manage and lead Operations Business Support Analyst in carrying out their main tasks as below:

Monitor, manage and support Operations Business Support Analysts in carrying out their core responsibilities, including payment reporting, committee support, system development projects, UAT methodology, and training delivery to internal and external stakeholders.
Actively participate in Operations projects and work collaboratively with project managers to align on planning and delivery timelines.

Customer Management

Lead the customer contact experience and continuously improve all customer-facing communications, including letters, emails, and other correspondence.
Participate in projects that innovate and enhance the customer journey, such as the claims declaration process and follow-up documentation workflows.

Télétravail : hybride

Critères de candidature
Durée
36 months
Poste avec management
Oui
Niveau d'étude minimum
Bac + 3 / L3
Formation / Spécialisation
Bachelor Degree related to Banking/Insurance is an asset.

3-5 years insurance experience
Strong understanding of insurance operations, claims processes, and regulatory frameworks
Experience managing third-party relationships or external service providers (TPAs, outsourced functions)
Have undertaken relevant leadership/management training or modules ideally
Have undertaken some Insurance Institute of Ireland (III) exams (Ideally)
Familiarity with AI tools, automation, or data-driven operational approaches
Niveau d'expérience minimum
3 - 5 ans
Compétences recherchées
Demonstrate a clear passion to lead, develop and grow a team
Strong problem-solving skills – Proactive in identifying issues, finding solutions and implementing improvements
Demonstrate ability to plan and prioritise work
Strong customer service skills
Strong organisational skills with the ability to manage multiple priorities across concurrent operational streams.
Rigorous and detail-oriented, with a structured approach to quality and process management.
Comfortable working in a changing environment and able to bring your team along through periods of transition.
Curious, proactive and open towards embracing technology, automation, and new ways of working.
Clear, concise and adaptable communication style for both team members and senior stakeholders
Fluency in English and in French
Langues
Fluency in French and English

Entreprise Crédit Agricole Assurances
Crédit Agricole Creditor Insurance (CACI) est une filiale de Crédit Agricole Assurances spécialisée dans l'assurance emprunteur et la protection de la vie. Leader du marché en France et 3e acteur en Europe, CACI sert plus de 5,6 millions de clients dans 6 pays. Elle propose une gamme complète de produits de Protection financière, incluant l'assurance emprunteur, la prévoyance, la protection de budget, des cartes et des biens, ainsi que la perte financière automobile.
CACI compte 200 collaborateurs et est implantée à Dublin (siège social), Milan (Italie) et Stuttgart (Allemagne).

En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.

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Refine Your Search

senior core banking jobs in dublin, d

Operations Team Leader - France M/F

Services Sales AI — Pillar Execution & Client Intelligence Lead (Senior Vice President)

Senior Techno Functional Business Analyst

Temp - Reconciliation Technology Specialist, Delivery Manager, VP

Senior Associate, IT, Network Engineer (12 Month Contract)

International Supply Chain Finance - Implementation Manager

Manager, EMEA Treasury Operations

Senior In-house Lawyer

Databricks Solution Architect – Financial Crime & Banking

Treasury Analyst

Senior DevOps Engineer

Associate, Service - Japanese Speaker

PERM - OPPD - Enterprise Business Management - Vice President

Product Owner - Mortgages

Assistant General Counsel Technology Transactions

Director, People Operations

FS Technology Consulting - Technical Delivery Lead - Financial Services - Mgr/Senior Mgr - Dublin

GF&C - Treasury & Group Trading Risk Manager

FS Project Manager – Associate Director - Dublin / Belfast

Staff Engineer

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