Find Head of data Jobs in Dublin 15 County Dublin

Head of Global Onboarding Operations
Phorest —DUBLIN 1, County Dublin
- Remote
- Analysis skills
- Leadership
- Communication skills
Quick apply
Women National Team Performance Support Assistant
Football Association of Ireland —DUBLIN 15, County Dublin
- Hybrid work
- Windows
- Continuous improvement
- Communication skills
Quick apply
6d
Head of Supply Chain Transformation
Life Scientific —Dublin, County Dublin
- Hybrid work
- System design
- AI
Head of Compliance
beqom —Dublin, County Dublin
- Full-time
- Remote
- Banking
Quick apply
Head of Supply Chain Management
Vistatec —Dublin, County Dublin
- AI
- Business
- Leadership
Head of AI Safety
Moonshot —Dublin, County Dublin
- €88,000–€102,000 a year
- Full-time
- Remote
- Research
- Master's degree
- Business development
- Annual leave
- Employee assistance program
Quick apply
7d
Head of Finance Ireland
Kraft Heinz Company —Dublin, County Dublin
- €95,031–€105,590 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Clinic Manager
3Dental —DUBLIN 22, County Dublin
- €40,000–€50,000 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
Head of Operations
Frontier —Dublin, County Dublin
- Full-time
- Analysis skills
Quick apply
Area Manager - Ireland
Mountain Warehouse —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
8d
Head of Commercial Operations AEI
AEI —DUBLIN 12, County Dublin
- Full-time
- Hybrid work
- No degree
- Construction experience
- Electrical Engineering
- Annual leave
- Employee assistance program
Quick apply
Head of Procurement
Sisk —Dublin, County Dublin
- Full-time
- No degree
- Construction experience
- Business
- Annual leave
Business Unit Head of Commissioning
Mercury Engineering —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Head of Compliance and Chief Risk Officer
Marsh Finance —Dublin, County Dublin
- Full-time
- No degree
- Business
- Leadership
Quick apply
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Manager, Workplace Experience
Klaviyo —Dublin, County Dublin
- €72,000–€108,000 a year
- Hospitality
- Google Suite
- Leadership
Quick apply
Head of EMEA Sales
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
Head of QE
Expleo —Dublin, County Dublin
- Computer Science
- Sales
- DevOps
14d
Head of Product
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Product management
- Agile
Payroll Specialist
Football Association of Ireland —DUBLIN 15, County Dublin
- Hybrid work
- Analysis skills
- Organisational skills
- Budgeting
- Free parking
- Sick pay
Quick apply
6d

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Head of Global Onboarding Operations

Phorest -
DUBLIN 1, County Dublin

Quick apply

Job details

Qualifications

Analysis skills
SaaS
Leadership
Communication skills

Full job description

The Opportunity

We're looking for a Head of Global Onboarding Operations to join our Global Operations team and own the health, performance, and future evolution of our global onboarding experience.

As the Head of Global Onboarding Operations, you'll be responsible for ensuring every new customer receives a consistent, efficient, and value-driven onboarding journey, regardless of region. Rather than managing day-to-day onboarding delivery, you'll focus on identifying opportunities to improve customer outcomes, operational efficiency, and commercial performance through data, customer insights, trend analysis, and strategic initiatives.

Working closely with Regional Onboarding teams, Product, Customer Success, Sales, Revenue Operations, Enablement, and Engineering, you'll shape the future of onboarding by creating scalable global processes, optimising tooling, and influencing the product roadmap. Success in this role is measured not just by how onboarding performs today, but by how you continually improve it for tomorrow.

If you're a strategic, customer-obsessed leader who enjoys solving complex operational challenges and delivering measurable business impact, we'd love to hear from you.

What You’ll Do

Strategic Enablement & Revenue Impact: Lead the four core pillars of the onboarding domain — Measure performance through metrics, Understand root causes and trends, Improve customer adoption and time-to-value, and Influence the future onboarding experience across Product and Operations.
Process Optimisation: Design, improve, and standardise onboarding processes across regions. You will create scalable workflows, frameworks, documentation, and governance models to eliminate inefficiencies, build team productivity, and balance global consistency with local market nuances.
Tooling & Systems Ownership: Own and optimize the onboarding tooling stack so teams operate effectively at scale. You'll partner with Operations, Product, Data, and Engineering to enhance system capabilities, reduce manual effort, improve visibility into customer health, and automate workflows.
People Leadership: Lead, coach, and develop a high-performing team in alignment with Phorest’s values.
Cross-Functional Collaboration: Act as a key partner across Onboarding, Customer Success, Sales, Product, Operations, Data, and Enablement. You will advocate for regional needs, align initiatives with global strategies, support Premium & Enterprise paths, and ensure a seamless customer journey.
Data, Insights & Continuous Improvement: Define and track KPIs, build business cases, and run Domain Business Reviews to give leadership complete confidence in domain health. Use data-driven insights to reduce customer effort, accelerate live dates, increase CSAT, and drive feature activation.

What You Bring

Ideally 8+ years prior experience in onboarding, customer operations, or customer success programmes within a SaaS environment.
3+ years of proven people leadership experience, with a track record of developing and coaching high-performing teams.
Strong strategic and operational thinking with the ability to balance high-level framework creation with hands-on execution in a fast-paced environment.
A data-driven mindset with strong analytical and problem-solving capabilities, using customer and operational data to spot trends and drive measurable results.
Excellent stakeholder management and communication skills, with a track record of influencing cross-functional teams (Product, Sales, CS, Operations) without direct authority.
Experience driving operational excellence, process optimisation, and continuous improvement across complex global environments.
Strong commercial awareness and deep understanding of SaaS customer lifecycle metrics (CSAT, churn, time to value, feature activation).
Confidence with executive presentations and leading structured business reviews to influence strategic decision-making.
High level of ownership and accountability, with a collaborative growth mindset focused on supporting and developing teams.

Quick apply

Refine Your Search

head of data jobs in dublin 15 county dublin

Head of Global Onboarding Operations

Women National Team Performance Support Assistant

Head of Supply Chain Transformation

Head of Compliance

Head of Supply Chain Management

Head of AI Safety

Head of Finance Ireland

Clinic Manager

Head of Operations

Area Manager - Ireland

Head of Commercial Operations AEI

Head of Procurement

Business Unit Head of Commissioning

Head of Compliance and Chief Risk Officer

Head of Aviation KYC Onboarding Premium Services

Manager, Workplace Experience

Head of EMEA Sales

Head of QE

Head of Product

Payroll Specialist

I want to receive the latest job alerts for head of data in dublin 15 county dublin

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