Find Scaled customer engineer, smb, artificial intelligence Jobs in Ballymun, D

Technical Support Engineer - French or Italian speaking
Salesforce —Dublin, County Dublin
- Full-time
- English
- SQL
- JavaScript
Product Manager, Complex Assets (Vice President)
Citi —Dublin, County Dublin
- €85,600–€128,400 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Product management
AI Team Lead
Softworks Workforce Solutions —Bray, County Wicklow
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
- Annual leave
- Flexitime
Quick apply
6d
Head of Digital Platforms and AI Marketing Transformation, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Product management
Lead Data Insights Analyst - Tableau Expert
Citi —Dublin, County Dublin
- €65,600–€128,400 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Forward Deployed Engineer, Generative AI, Google Cloud Consulting
Google —Dublin, County Dublin
- €122,000–€126,000 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
13d
Technology Researcher
TASC —DUBLIN 2, County Dublin
- €42,500 a year
- Full-time
- Hybrid work
- Doctoral degree
- English
- Research
Quick apply
4h
Head of Data Intelligence, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
Program Group Manager (Senior Vice President)
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
AI Team Lead
Softworks —Bray, County Wicklow
- Hybrid work
- Azure
- Computer Science
- Master's degree
- Annual leave
5d
Deal Strategy Manager - EMEA
Okta —Dublin, County Dublin
- €78,000–€107,800 a year
- Microsoft Excel
- Salesforce
- Project management
- Annual leave
Customer Support Engineer - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Communication skills
- Python
- Work from home
Head of Responsible AI- Vice President
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Doctoral degree
- Computer Science
Business Development Representative Netherlands Market (Dutch speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Business development
- Relocation assistance
- Employee discount
Cloud Account Executive (Tableau-Polish speaker)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- No degree
- Relocation assistance
14d
Account Executive - SMB Belgium (Dutch Speaking)
Salesforce —Dublin, County Dublin
- Full-time
- English
- Relocation assistance
- Employee discount
Forward Deployed Engineer - Dublin
OpenAI —Dublin, County Dublin
- €220,000–€280,000 a year
- Full-time
- System design
- JavaScript
- Python
- Relocation assistance
Senior Full-Stack Software Engineer (VP)
Citi —Dublin, County Dublin
- €93,280–€139,920 a year
- Full-time
- Hybrid work
- Computer Science
- DevOps
- AWS
Business Development Representative Norway Market (Norwegian speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Business development
- Relocation assistance
- Employee discount
Business Development Representative Sweden Market (Swedish speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Business development
- Relocation assistance
- Employee discount

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Technical Support Engineer - French or Italian speaking

Salesforce -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

French
Salesforce Marketing Cloud
CSS
English
SOAP
SQL
JavaScript
REST
Scripting
Adobe Campaign
Italian
Communication skills
Marketing
HTML

Full job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Technical Support Engineer (Salesforce Marketing Cloud)

Location: Dublin, Ireland
Team: Cloud Success Group
Are you a technical problem-solver who excels at investigating complex software issues and guiding customers to success? We are seeking a Technical Support Engineer to be a pivotal member of our Cloud Success Group. In this role, you will apply your strong technical acumen to troubleshoot, analyze, and resolve challenges for clients utilizing Salesforce Marketing Cloud.
This is an opportunity to be the definitive technical expert, ensuring our clients achieve seamless and successful outcomes with their SFMC implementations and integrations.

What You'll Do

Expert Technical Investigation: Lead the investigation and resolution of complex support issues related to SFMC functionalities, integrations, APIs, and overall platform performance.
Code-Assisted Troubleshooting: Utilize your knowledge of web development concepts to read, analyze, and understand customer code (HTML, CSS, JavaScript, SQL) to pinpoint the root cause of issues, rather than writing production code.
Resolution & Guidance: Communicate clear, professional, and timely solutions, offering best-practice guidance to help customers optimise their use of the platform.
Customer Advocacy: Manage the full issue lifecycle from initial contact through resolution, ensuring an excellent and professional customer experience at every step.
Knowledge Contribution: Create and maintain high-quality technical documentation, knowledge base articles, and solution guides to empower both internal teams and external customers.

What You'll Bring

Required Technical & Support Skills

Technical Troubleshooting Experience: Proven ability to diagnose and resolve technical issues within an enterprise software, SaaS, or highly integrated system environment.
Core Technical Acumen: A solid ability to read and understand code and technical structures, specifically including:
- Practical SQL: Proven ability to write and execute intermediate-level SQL queries for data retrieval, analysis, and diagnostic troubleshooting.
- JavaScript (or similar scripting/object-oriented language)
- HTML & CSS
- Familiarity with web services, including REST/SOAP APIs.
Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical findings clearly and effectively to both technical and non-technical audiences.
Customer Focus: Experience in a customer-facing role with a strong commitment to problem resolution and service excellence.

Mandatory Language Requirement

You must be fully fluent (written and spoken) in French or Italian in addition to English

Desired Skills (A Plus, but not required)

Direct, hands-on experience with Salesforce Marketing Cloud (SFMC) or other enterprise marketing automation platforms (e.g., Adobe Campaign, Braze).
Familiarity with proprietary scripting languages, such as AMPScript or Server-Side JavaScript (SSJS).
Relevant Salesforce certifications (e.g., Marketing Cloud Email Specialist, Marketing Cloud Developer).

If you are ready to combine your passion for solving complex technical puzzles with a focus on world-class customer support, we encourage you to apply!

LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Apply Now

Refine Your Search

scaled customer engineer, smb, artificial intelligence jobs in ballymun, d

Technical Support Engineer - French or Italian speaking

Product Manager, Complex Assets (Vice President)

AI Team Lead

Head of Digital Platforms and AI Marketing Transformation, Director

Lead Data Insights Analyst - Tableau Expert

Forward Deployed Engineer, Generative AI, Google Cloud Consulting

Technology Researcher

Head of Data Intelligence, Director

Program Group Manager (Senior Vice President)

AI Team Lead

Deal Strategy Manager - EMEA

Customer Support Engineer - Ireland

Head of Responsible AI- Vice President

Business Development Representative Netherlands Market (Dutch speaking)

Cloud Account Executive (Tableau-Polish speaker)

Account Executive - SMB Belgium (Dutch Speaking)

Forward Deployed Engineer - Dublin

Senior Full-Stack Software Engineer (VP)

Business Development Representative Norway Market (Norwegian speaking)

Business Development Representative Sweden Market (Swedish speaking)

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Technical Support Engineer (Salesforce Marketing Cloud)

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