Find Security security team leader Jobs in Dublin, D

Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Night Project Worker Closing Date: 20.07.26
Crosscare —Dublin, County Dublin
- €39,625–€49,205 a year
- Weekend availability
- First Aid Certification
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Operations Senior Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Worker
Coolmine Therapeutic Community —DUBLIN 5, County Dublin
- €38,680–€43,978 a year
- Full-time
- Microsoft Word
- English
- Supervising experience
- Wellness program
- Employee assistance program
Quick apply
6d
General Operative
Chadwicks Group —Dublin, County Dublin
- Full-time
- Customer service
- No degree
- Sick pay
Security Associate, Mandiant
Google —Dublin, County Dublin
- €68,000–€70,000 a year
- Full-time
- Bachelor's degree
- JavaScript
- No degree
13d
Multi Task Attendant
Kade Properties LTD —North Dublin, County Dublin
- €14.50 an hour
- Weekend availability
Quick apply
13d
Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Management
- Computer Science
Head Concierge - 5* Hotel
Fitzwilliam Hotel —DUBLIN 2, County Dublin
- Full-time
- Customer service
- Hotel
- Leadership
- Free parking
- Annual leave
Quick apply
13d
Program Management Officer, Europe
Jabil Circuit —Bray, County Wicklow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Security Compliance, EMEA
Clio —Dublin, County Dublin
- €76,700–€103,700 a year
- Full-time
- Research
- Analysis skills
- Scripting
Change Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
11d
Control Room Lead
Sodexo —Dublin, County Dublin
- €16.41 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Supervising experience
- Employee assistance program
Quick apply
Cluster Site Supervisor- Data Center
BidvestNoonan —Swords, County Dublin
- €17.91 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Supervising experience
Quick apply
Night Porter
The Westbury —DUBLIN 2, County Dublin
- €14.70 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
14d
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Service Delivery Director
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Computer Science
- Analysis skills
Quick apply
Lead Site Reliability Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- AWS
Senior Operations Manager
Jabil Circuit —Dublin, County Dublin
- Full-time
- English
- Organisational skills
- Agile

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Desktop & Site Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

security security team leader jobs in dublin, d

Desktop & Site Support Engineer

Night Project Worker Closing Date: 20.07.26

Operations Senior Manager

Project Worker

General Operative

Security Associate, Mandiant

Multi Task Attendant

Desktop Support Engineer

Senior IT Lead and Delivery Manager

Head Concierge - 5* Hotel

Program Management Officer, Europe

Senior Security Compliance, EMEA

Change Manager

Control Room Lead

Cluster Site Supervisor- Data Center

Night Porter

Head of Aviation KYC Onboarding Premium Services

Service Delivery Director

Lead Site Reliability Engineer

Senior Operations Manager

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