Find Relations officer Jobs in Swords, D

Tenant Relations Officer - Cost Rental
Respond Housing Association —Dublin, County Dublin
- €45,995–€59,471 a year
- Full-time
- No degree
- In-person
- Communication skills
Quick apply
Scheduling Administrator
Synergy Security Solutions —DUBLIN 12, County Dublin
- €38,000 a year
- Part-time
- Management
- No degree
- Communication skills
- Employee assistance program
- Referral programme
Customer Service Executive
NSUS Limited —Sandyford, County Dublin
- €31,000–€34,000 a year
- Full-time
- Google Suite
- Customer service
- English
- Employee assistance program
- Gym membership
Quick apply
1d
Systems Analyst - On-boarding (SaaS), Charles River Development, Officer
State Street —DUBLIN 2, County Dublin
- Full-time
- Azure
- Management
- Windows
Community and Tenant Engagement & Sustainment Officer
Respond Housing Association —Dublin, County Dublin
- €40,089–€50,000 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
Quick apply
HR Manager
Age & Opportunity —Marino, County Dublin
- €40,166–€60,250 a year
- Part-time
- Hybrid work
- Salesforce
- Microsoft Office
- Project management
- Annual leave
- Employee assistance program
13d
Customer Relations Officer
Irish Life Financial Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
6d
Audiologist/Hearing Aid Audiologist
Chime —Dublin, County Dublin
- €27,000–€55,000 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
1d
Property and Asset Manager
Fold Housing Association —Santry, County Dublin
- €66,722–€77,668 a year
- On call
- Microsoft Excel
- Maintenance
- Contracts
5d
Healthcare Records Manager
Beaumont Hospital —Dublin, County Dublin
- €58,477–€66,677 a year
- Overtime
- Management
- English
- Leaving certificate
- Annual leave
6h
Professionally Qualified Social Worker (Safeguarding)
St Michaels House —Dublin, County Dublin
- €51,127–€73,811 a year
- Full-time
- English
- Annual leave
- Employee assistance program
11d
Human Resources Manager
Irish Cancer Society —DUBLIN 4, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- No degree
- Human resources
- Annual leave
- Employee assistance program
Quick apply
6d
HR Officer
Musgrave —Dublin, County Dublin
- Night shift
- Microsoft Office
- Analysis skills
- Presentation skills
Quick apply
7d
Grade VI Communications Officer NSS202641 Extended
Health Service Executive —Dublin, County Dublin
- English
- Leaving certificate
- No degree
4d
Head of Legal
Flynn —DUBLIN 11, County Dublin
- Full-time
- Continuous improvement
- Team management
- Conflict management
Quick apply
1d
Centre Manager at StartBright St Finians
StartBright Learning Centres —DUBLIN 22, County Dublin
- Childcare
- Management
- Leadership
2026/93 Psychologist Staff Grade
The Rotunda Hospital —Dublin, County Dublin
- €63,222–€108,234 a year
- Full-time
- Research
- Bachelor's degree
- No degree
- Annual leave
Quick apply
Guest Experience & Quality Officer (m/f/d)
Goodtime International Entertainment —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Senior French Speaking Customer Operations Agent
FNZ —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Group Head of Quality & Patient Safety
Blackrock Health —Dublin, County Dublin
- Full-time
- Management
- Clinic
- Acute care
- Employee assistance program
Quick apply
8d

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Tenant Relations Officer - Cost Rental

Respond Housing Association -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€45,995–€59,471 a year

Qualifications

Communication skills
Property management

Full job description

Respond is one of the largest housing associations in Ireland, providing social housing, Cost Rental and homeless services. Our vision is that 'every family and individual in Ireland will have high-quality housing as part of a vibrant and caring community'. We are growing rapidly in response to the housing crisis and are now looking for the right person who has the passion and skills to help us realise our vision.

Respond is committed to equal employment and growing a diverse workforce. If you do not "tick every box" there are likely other valuable attributes and skills that you have, that would make you a great fit for the organisation. We welcome applications from people of all cultures, nationalities, genders and from anyone who has historically faced social exclusion. If you feel this role is for you, then please apply.

Role: Tenant Relations Officer - Cost Rental

Location: Dublin (East Region)

Reporting to: Head of Estate & Commercial Services

Terms: Permanent Contract - Full-time 39 hours per week (Mon to Fri)

Salary: €45,995 - €59,471 per annum (Please note that offers are typically made at the beginning to mid-range of the advertised salary, based on skills and experience)

Role Purpose

The Tenant Relations Officer will deliver high-quality tenancy and housing management services to residents of a high-density, mixed-tenure development. The role ensures sustainable tenancies, strong resident engagement, and a safe, well-maintained living environment.

Acting as a key on-site presence, the Tenant Relations Officer works closely with the Housing Manager, the Assets and Estates teams, tenancy sustainment staff, and other Respond.ie departments to deliver excellent customer service and uphold the organisation's values in all aspects of housing provision.

Key Responsibilities

Tenancy Management

Lead resident onboarding, welcome visits, and tenancy sign-ups.
Conduct regular tenancy reviews and monitor compliance with agreements.
Address tenancy breaches, including arrears and anti-social behaviour, in line with policy and legislation.
Collaborate with tenancy sustainment and income management teams to promote tenancy stability.
Liaise with external agencies, including local authorities, Gardai, and support services where required

Resident Engagement and Customer Service

Act as the primary on-site contact for resident queries, requests, and concerns.
Maintain a visible, approachable, and responsive presence across the scheme.
Organise and participate in resident meetings, forums, and community events.
Support residents in accessing relevant services, amenities, and Respond programmes.
Proactively gather resident feedback to inform service improvements.

Community Presence and Cohesion

Foster a positive, inclusive and respectful community culture.
Monitor and promote appropriate use of communal areas, ensuring cleanliness and safety.
Build and maintain trust-based relationships with residents, identifying and addressing issues early.
Work with the Community Development team to deliver initiatives that promote social cohesion.

Repairs, Maintenance and Asset Management Liaison

Log, track, and follow up on responsive repairs to ensure timely completion.
Carry out regular estate inspections to identify issues relating to cleanliness, lighting, safety, and general condition.
Work in partnership with the Assets and Estates teams to plan and deliver cyclical maintenance, capital works, and estate improvements.
Liaise with contractors, concierge, and cleaning teams to ensure high site standards.
Monitor works carried out on-site to ensure compliance with specifications and quality standards.

Safeguarding and Resident Welfare

Identify safeguarding concerns and act in accordance with Respond safeguarding procedures.
Work with support services to assist vulnerable residents and prevent tenancy breakdown.
Maintain accurate and confidential records for case management, risk assessments, and case reviews.
Engage with internal welfare and support teams to provide a coordinated approach to resident needs.

Cross-Department Collaboration

Work closely with the Rent Support Officer to address arrears cases and agree payment plans.
Liaise with the Customer Services Centre to ensure efficient handling of resident requests and complaints.
Support the Estates and Assets teams in delivering grounds maintenance, cleaning and site safety measures.
Collaborate with the Compliance team to meet health, safety and regulatory standards across the scheme.
Share information and coordinate with colleagues to ensure a joined-up, high-quality service for residents.

Administration and Reporting

Maintain accurate and up-to-date records in housing management systems.
Contribute to performance reporting, audit trails, and compliance monitoring.
Provide timely and accurate data for internal dashboards and external reporting requirements.
Support service reviews by providing evidence, case studies, and feedback from residents.

Required Experience and Skills

Essential

Experience in tenancy management, housing support, or customer-focused public services.
Strong interpersonal and communication skills with a resident-first mindset.
Full driving license and access to a car.
Knowledge of housing rights, responsibilities, and tenancy management best practice.
Ability to handle sensitive issues with discretion, empathy and professionalism.

Desirable

Experience working in mixed-tenure or high-density housing environments.
Familiarity with social and affordable housing models and the Approved Housing Body sector.
Experience managing anti-social behaviour cases, rent arrears, and safeguarding concerns.

Qualifications

Qualification in housing, social care, property management, or equivalent experience.
Training in conflict resolution, safeguarding, or trauma-informed practice (desirable).

Key Competencies

Empathy and resident engagement.
Problem-solving and conflict resolution.
Professional communication skills.
Organisation and attention to detail.
Collaborative and values-driven approach.
Ability to work independently and as part of a team.

Closing date for applications: 15th of July 2026.

Quick apply

Refine Your Search

relations officer jobs in swords, d

Tenant Relations Officer - Cost Rental

Scheduling Administrator

Customer Service Executive

Systems Analyst - On-boarding (SaaS), Charles River Development, Officer

Community and Tenant Engagement & Sustainment Officer

HR Manager

Customer Relations Officer

Audiologist/Hearing Aid Audiologist

Property and Asset Manager

Healthcare Records Manager

Professionally Qualified Social Worker (Safeguarding)

Human Resources Manager

HR Officer

Grade VI Communications Officer NSS202641 Extended

Head of Legal

Centre Manager at StartBright St Finians

2026/93 Psychologist Staff Grade

Guest Experience & Quality Officer (m/f/d)

Senior French Speaking Customer Operations Agent

Group Head of Quality & Patient Safety

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