Find lead technician Jobs in dublin, d

Senior Technician, PSO
Sirius XM —Dublin, County Dublin
- Weekend availability
- Remote
- Google Suite
- Presentation skills
- Organisational skills
5d
Senior Technician, PSO
Adswizz —Dublin, County Dublin
- Weekend availability
- Google Suite
- Presentation skills
- Organisational skills
5d
Staff Datacenter Engineer, Architectural Technical Lead
Google —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Workshop Supervisor, Dublin, Sandyford- IE
Tesla —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- Communication skills
Test Lab Senior Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- Supervising experience
Asset Management Technician Days (Electrician)
DAA —Dublin, County Dublin
- 12 hour shift
- Maintenance
- No degree
- Communication skills
Electrical Maintenance Technician
Sensori —Smithfield, County Dublin
- €27.06–€28.04 an hour
- Full-time
- Customer service
- No degree
- Higher certificate
Quick apply
Senior Airport Engineer - Dublin Airport
ESP Global Services Limited —Swords, County Dublin
- In-person
- Communication skills
Quick apply
5d
BIM Technician - Data Centres
Ethos —Dublin, County Dublin
- Holidays
- Hybrid work
- Communication skills
11d
Analytical Test Technician
MSR-FSR —Leixlip, County Kildare
- Full-time
- Basic maths
- Assembly
- Welding
Quick apply
Lead HVAC Technician
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Maintenance
- Windows
- Analysis skills
Quick apply
Senior Reliability Maintenance Engineering Technician, RME
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Weekend availability
- No degree
- Leadership
Product Support Engineer
Volkswagen Group Ireland —Dublin, County Dublin
- Microsoft Office
- Automotive diagnostics
Technical Lead
Cully Automation —Leixlip, County Kildare
- Full-time
- Project management
- No degree
- Organisational skills
- Employee assistance program
- Sick pay
Mechanical/HVAC Technician
JLL —Dublin, County Dublin
- Windows
- Analysis skills
- Plumbing
5d
Asset Management - Baggage Technician (Mechanical Fitter)
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Microsoft Office
- No degree
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
3d
Asset Management - Airfield Technician
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Maintenance
- Microsoft Office
Asset Management - Baggage Technician (Electrician)
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Microsoft Office
- No degree
Principal / Lead Structural Engineer
PM Group —Dublin, County Dublin
- Master's degree
- Communication skills

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Senior Technician, PSO

Sirius XM -
Dublin, County Dublin

Apply Now

Job details

Full-time
5 days ago

Qualifications

Google Suite
Slack
Presentation skills
Organisational skills
ServiceNow
Communication skills
Time management

Full job description

Responsibilities:

Who We Are:

SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

We are proud to be launching a new state-of-the-art technology facility in Dublin, Ireland. The Dublin-based team will play a critical role in our continued digital transformation and will function as a center of excellence for SiriusXM’s global Product and Technology organisation.

SiriusXM’s new Dublin facility will comprise a workforce primarily focused on software development, automotive technology and engineering, AdTech, data science, and analytics. Talent based in the new technology hub will be charged with developing and implementing best-in-class standards for high-quality, scalable

How you’ll make an impact:
The Production Services Operations Team is made up of an agile group of 24x7 responders, prepared to handle Technical Incident Management and provide Operational Support for the entire Technology Org. The Senior Lead is responsible for monitoring, triage, incident management and technical support of the SiriusXM Consumer Brands in order to provide the best experience for the Customers and the business at large.

What you’ll do:

Responsible for guiding all problems through the incident management process:
Problem Intake
Triage and Investigation
Internal Business Stakeholder communications
Resolver Escalation
Resolution Validation
Problem Management
Daily Technical Operations
Software Deployments
System Alarm Management
Operational Record Keeping and Documentation Maintenance
Collaboration with Subject Matter Experts across the Organization for Continuous Improvement Opportunities

What you’ll need:

Associate Degree, Technical School or military training in computer systems management and monitoring or related area of equivalent experience.
4 years of experience working in a 24x7x365 multi-shift environment where the main focus is monitoring and incident management.
Practical hands-on experience with trouble ticket systems, network monitoring tools, and familiarity with incident management processes.
Must possess the ability to take initiative and deliver through ambiguity.
Excellent interpersonal skills and ability to interact effectively with staff at all levels
Excellent written and verbal communication and presentation skills
Excellent organizational skills and attention to details
Ability to work independently and on a team in a fast-paced environment
Strong time management skills, with the ability to prioritize and multitask
Must be available to work a flexible schedule including weekends, holidays, and overnight shifts

Technical Skills:

Thorough knowledge of Slack, Zoom and Google Suite
Working knowledge of ServiceNow and Atlassian Suite, including OpsGenie, is a plus
Familiarisation with streaming technologies
Ability to generate technical operational documentation and standard operating procedures in support of incident management processes

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Apply Now

Refine Your Search

lead technician jobs in dublin, d

Senior Technician, PSO

Senior Technician, PSO

Staff Datacenter Engineer, Architectural Technical Lead

Workshop Supervisor, Dublin, Sandyford- IE

Test Lab Senior Manager

Asset Management Technician Days (Electrician)

Electrical Maintenance Technician

Senior Airport Engineer - Dublin Airport

BIM Technician - Data Centres

Analytical Test Technician

Lead HVAC Technician

Senior Reliability Maintenance Engineering Technician, RME

Product Support Engineer

Technical Lead

Mechanical/HVAC Technician

Asset Management - Baggage Technician (Mechanical Fitter)

EMEA Cabling Quality Mgr, Global Cabling Quality

Asset Management - Airfield Technician

Asset Management - Baggage Technician (Electrician)

Principal / Lead Structural Engineer

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