Find program manager Jobs in county dublin

Project & Change Delivery Manager
Teleperformance —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Program Manager 3
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Salesforce
- ERP systems
2d
European Development Centre Project Manager (contract)
Microsoft EMEA —DUBLIN 18, County Dublin
- €270–€306 a day
- Recruiting
- SharePoint
- AI
Project Manager, Trinity South Renewal Programme (TSR)
Trinity College Dublin —Dublin, County Dublin
- €70,942–€91,774 a year
- Full-time
3d
Program Manager, Device Technical Operations ( 12 Months Agency Contract )
Viatris —Northern Cross, County Dublin
- Full-time
- Engineering
- Analysis skills
- Project management
Program Manager, Poland - Trust & Safety
TikTok —Dublin, County Dublin
- Microsoft Excel
- SQL
- Product management
Senior Staff Technical Program Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- Analysis skills
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Dublin, County Dublin
- Remote
- Azure
- AWS
- SDLC
Program Manager, West & Central Africa - Trust & Safety
TikTok —Dublin, County Dublin
- Microsoft Excel
- SQL
- Product management
Project Manager, Solar
ESB —County Dublin
- €71,976–€84,677 a year
- Full-time
- Engineering
- Contracts
- Business
2d
Principal Technical Program Manager
Adswizz —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Program Lead - Global Markets Operations
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Technical Program Manager
Grouper —Dublin, County Dublin
- Hybrid work
- Azure
- Project management
- Driving
Quick apply
Program Manager Direct Current for Data Center (DC for DC) EMEA
Eaton —Dublin, County Dublin
- Engineering
- English
- Master's degree
19h
ERP Digital Programme Director / Programme Manager – Germany, Netherlands, Poland, Ireland, or UK (Flexible)
Hadfield Green —DUBLIN 2, County Dublin
- Full-time
- Oracle
- Manufacturing
- Leadership
4d
Academic & Quality Programme Administrator
Portobello Institute —Dublin, County Dublin
- Up to €33,000 a year
- Full-time
- Administrative experience
- Time management
Quick apply
3d
Programme Test Manager (Workday)
Expleo —Dublin, County Dublin
- Computer Science
- Sales
- Project management
Assistant Project Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Project management
- Annual leave
Quick apply
Clinical Quality Assurance - Program Lead (Associate Director)
Novartis —Dublin, County Dublin
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
ARI Technical Project Manager
DAA —Dublin, County Dublin
- Azure
- Engineering
- Agile

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Project & Change Delivery Manager

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.

Apply Now

Refine Your Search

program manager jobs in county dublin

Project & Change Delivery Manager

Program Manager 3

European Development Centre Project Manager (contract)

Project Manager, Trinity South Renewal Programme (TSR)

Program Manager, Device Technical Operations ( 12 Months Agency Contract )

Program Manager, Poland - Trust & Safety

Senior Staff Technical Program Manager

Staff Technical Program Manager, Site Reliability Engineering

Program Manager, West & Central Africa - Trust & Safety

Project Manager, Solar

Principal Technical Program Manager

Program Lead - Global Markets Operations

Technical Program Manager

Program Manager Direct Current for Data Center (DC for DC) EMEA

ERP Digital Programme Director / Programme Manager – Germany, Netherlands, Poland, Ireland, or UK (Flexible)

Academic & Quality Programme Administrator

Programme Test Manager (Workday)

Assistant Project Manager

Clinical Quality Assurance - Program Lead (Associate Director)

ARI Technical Project Manager

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