Find senior technical support engineer Jobs in cork, c

Senior Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Java
Senior Product Security Engineer, Server
MongoDB —Cork, County Cork
- Remote
- Azure
- AWS
- C++
13d
Process / Plant Engineer
PepsiCo —Cork, County Cork
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Software Engineer (System Engineering)
Dell Technologies —Cork, County Cork
- Full-time
- Java
- C++
- No degree
Junior Electrical Engineer / CAD Technician
Automated Systems & Controls —Cork, County Cork
- Full-time
- AutoCAD
- CAD
- Electrical Engineering
Quick apply
EHS Manager
PepsiCo —Cork, County Cork
- Engineering
- Master's degree
- Bachelor's degree
Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland
Speechify —Cork, County Cork
- Remote
- Doctoral degree
- Windows
- C++
13d
Manager, Support Engineering
Wiz, Inc. —Cork, County Cork
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
5d
Senior Cybersecurity Engineer
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- Azure
- English
- Windows
- Annual leave
- Employee assistance program
Service Desk Engineer
Westbourne IT Global Services —Cork, County Cork
- €35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
4d
Senior Staff Backend Engineer
Cloudera —Cork, County Cork
- Full-time
- Java
- No degree
- Annual leave
Senior Engineer
Tetra Tech —Ballincollig, County Cork
- Hybrid work
- Master's degree
- Contracts
- Communication skills
Principal Cybersecurity Architect / Cybersecurity Strategist
McKesson —Cork, County Cork
- €101,300–€168,800 a year
- Full-time
- Communication skills
- Wellness program
- Employee stock purchase plan
Senior Mechanical Design Engineer
Climeaction —Cork, County Cork
- €65,000–€85,000 a year
- Full-time
- AutoCAD
- Master's degree
- Mechanical knowledge
- Annual leave
Quick apply
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Sr. Cloud Applications Engineer (SRE) | Cork
OpenText —Cork, County Cork
- On call
- Azure
- AWS
- Continuous improvement
Senior Software Engineer
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
- C++
- Bachelor's degree
4d
Senior Drainage Engineer - Transport
Tetra Tech —Ballincollig, County Cork
- Hybrid work
- Mentoring
- Civil Engineering
- Leadership
Manager, Software Development
Johnson Controls —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
- Employee assistance program
Digital Design Member of Technical Staff (MTS)
onsemi —Cork, County Cork
- Full-time
- Recruiting
- Communication skills

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Senior Cloud Applications Engineer

OpenText -
Cork, County Cork

Apply Now

Job details

Qualifications

Elasticsearch
Azure
Go
Node.js
Computer Science
Kubernetes
Ansible
Google Cloud Platform
Java
Bash (Unix shell)
AWS
Bachelor's degree
Terraform
New Relic
Linux
Kafka
AI
GitLab
Python

Full job description

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact

Join OpenText in Cork, Ireland, as a Senior Cloud Application Engineer responsible for designing, Implementing and maintaining enterprise observability and monitoring stack across hybrid/cloud platforms. This role provides deep technical expertise, drives best practices, improves monitoring quality, and ensures high reliability, actionable alerting, and ITIL-aligned operations in collaboration with NOC, engineering teams, and leadership.

What the role offers

Deploying, configuring and maintaining monitoring and alerting systems including Operations Bridge Manager (OBM), Network Node Manager (NNMi), Zabbix, Prometheus, and Graylog.
Developing enterprise-wide SLIs/SLOs and ensure effective alerting aligned to business impact.
Serving as the primary engineering escalation point for NOC, operations, and product teams.
Leading complex incident resolution, root-cause analysis, and post-incident improvement plans.
Driving automation initiatives: monitoring provisioning, configurations, and remediation workflows.
Be part of the 24/7 Tier-3 support team and participate in support and incident calls and lead post incident reviews adhering to ITIL Processes.
Developing automation for monitoring provisioning using Python, Bash, Terraform, and Ansible.
Ensuring GDPR and DPZ compliance for EMEA-region workloads.
Implementing AI-driven improvements such as anomaly detection and AI-assisted troubleshooting.
Using AI copilots for automation, documentation, and script generation.
Maintaining high-quality documentation and operational runbooks.

What you need to succeed

Bachelor’s in Computer Science, Engineering, or equivalent
4+ years of relevant experience in the field
Hands-on experience with Observability and Monitoring technologies (correlation, event pipelines, topology, service modeling) along with Graylog, Prometheus.
Expertise in NNMi skills: network topology, polling strategies, SNMP, traps, RCA.
Deep understanding of Zabbix architectures, templates, event routing, and automation.
Proven SRE experience with SLIs/SLOs, reliability architecture, and incident management.
Strong Linux, Kubernetes, networking, and scaling concepts for production systems.
Expertise in automation using Python, Bash, Terraform, and Ansible integration with GitLab pipelines.
Strong understanding of GDPR principles, data protection rules, and EMEA data residency requirements.
Foundational understanding of AI Concepts, Machine learning basics.
Observability Tools (hands-on) : NewRelic and/or Dynatrace
Nice to have skills: Enterprise OpenTelemetry pipeline design and collector configurations; Experience with OpsBridge Aviator, SMAX, or AIOps-driven correlation engines; Elasticsearch, Kibana, Grafana; Experience with AWS, Azure, or GCP monitoring tools; Exposure to SIEM, security logging, and compliance frameworks; Kafka/AMQP pipelines; Light programming in Go or Java for exporters/integrations.
• Kubernetes (CKA/CKAD), cloud certifications, or Zabbix certifications are a plus.
• GCP Cloud certifications will be an advantage

One last thing

OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned. This is a chance to join our Cork-based team as a Senior Cloud Application Engineer, leading the design, implementation, and evolution of enterprise observability and monitoring across hybrid and cloud platforms while driving reliability, best practices, and ITIL-aligned operations.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

senior technical support engineer jobs in cork, c

Senior Cloud Applications Engineer

Senior Product Security Engineer, Server

Process / Plant Engineer

Software Engineer (System Engineering)

Junior Electrical Engineer / CAD Technician

EHS Manager

Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland

Manager, Support Engineering

Senior Cybersecurity Engineer

Service Desk Engineer

Senior Staff Backend Engineer

Senior Engineer

Principal Cybersecurity Architect / Cybersecurity Strategist

Senior Mechanical Design Engineer

Level 2 Engineer

Sr. Cloud Applications Engineer (SRE) | Cork

Senior Software Engineer

Senior Drainage Engineer - Transport

Manager, Software Development

Digital Design Member of Technical Staff (MTS)

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