Find escalation specialists Jobs in dublin, d

IT Specialist - Dublin
Entegro —Dublin, County Dublin
- Windows
- IT
- In-person
Child Safety Team Lead, EMEA - Trust & Safety
TikTok —Dublin, County Dublin
- Weekend availability
- Management
- Social media management
- Analysis skills
Customer Support Specialist
Rippling —DUBLIN 2, County Dublin
- Full-time
- Google Suite
- Microsoft Excel
- English
2d
Global Emergency Response Specialist, Japanese - Trust & Safety (Specified Purpose Contract)
TikTok —Dublin, County Dublin
- Social media management
- English
- SQL
Customer Account Specialist, Customer Operations
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
1d
Support Lead
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Leadership
Quick apply
Customer Service Supervisor
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
7d
Speculative Applications - Embedded GSOC- Program Specialist
Control Risks —Dublin, County Dublin
- Communication skills
Quick apply
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Talent Attraction Operations Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Project management
- Recruiting
- IT
Lead Technician
Digital Realty —DUBLIN 15, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Team management
Compliance Senior Specialist
Eirgrid —Dublin, County Dublin
- Full-time
- Management
- Analysis skills
- Leadership
Quick apply
2d
Product Support Specialist
Teckro Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Hotel
- Communication skills
- Time management
- Gym membership
- Life insurance
Quick apply
Project Manager - CRM & Loyalty
Primark —DUBLIN 1, County Dublin
- Project management
- Agile
- Communication skills
10d
Global Mobility Specialist
Primark —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Lock Up Manager
Forvis Mazars —DUBLIN 2, County Dublin
- Analysis skills
- Leadership
Cross Border UAT Manager
Eirgrid —Dublin, County Dublin
- Engineering
- Bachelor's degree
- Conflict management
Quick apply
19h
GreyMatter Specialist
ReliaQuest, LLC. —Dublin, County Dublin
- English
- Windows
- Bachelor's degree
SIAM Major Incident Manager
Tata Consultancy Services —Dublin, County Dublin
- Full-time
- No degree
- Communication skills

I want to receive the latest job alerts for escalation specialists in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

escalation specialists jobs near dublin, d

Trustee jobs in Dublin, County Dublin

Product Support jobs in Dublin, County Dublin

Compliance Officer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dublin, County Dublin

IT Technician jobs in Dublin, County Dublin

Onboarding Manager jobs in Dublin, County Dublin

Director Of Recruiting jobs in Dublin, County Dublin

Incident Manager jobs in Dublin, County Dublin

Customer Service Supervisor jobs in Dublin, County Dublin

Product Support jobs in Remote

Part Time Support Worker jobs in Dublin, County Dublin

Clerical Officer, Grade Iii Hse jobs in North Dublin, County Dublin

Compliance Officer jobs in Galway, County Galway

Clerical Officer Grade, Hse jobs in Mullingar, County Westmeath

Compliance Officer jobs in County Donegal

Compliance Officer jobs in Maynooth, County Kildare

Student Services Officer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Blackrock, County Dublin

Project Engineer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Letterkenny, County Donegal

IT Specialist - Dublin

Entegro -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Logistics
Windows
Firewall
PostgreSQL
IT support
Telecommunication
IT
Communication skills

Full job description

Job Description and Benefits

About Entegro

Entegro is at the forefront of Telecommunications technology, designing and deploying gigabit networks for future generations. We are proud to be industry leaders, working with communities, industry, and service providers, to empower and connect people, homes, and businesses, in urban and rural areas.

Entegro offers fully managed, out-sourced solutions or combinations of individual component services, as required. All backed by Entegro's commitment to quality, communication, and social responsibility.

The IT Specialist is a hands-on, on-site logistical and technical role within Entegro's Technology function, providing practical IT logistics, operational support, and internal escalation capability across the organisation.

The role combines responsibility for end-user equipment lifecycle management and basic on-site IT support with the opportunity to progressively develop capability across Entegro's core business IT systems. It is designed to improve responsiveness, agility, and cost efficiency by reducing reliance on external IT partners for routine and low-volume tasks, while ensuring appropriate escalation and coordination for more complex issues.

This position suits an enthusiastic and detail-oriented individual with a strong interest in technology and a willingness to learn, rather than a fully-formed senior IT professional. The emphasis is on attitude, aptitude, and follow-through, supported by structured exposure to real-world systems and operational environments.

Responsibilities

You will be responsible for the issuing, recovery, and accurate tracking of IT equipment, ensuring that all assets are correctly assigned, recorded, and auditable throughout their lifecycle. You will act as a first point of contact for low-volume provisioning and basic on-site IT tasks, providing practical support to users and escalating issues to Entegro's outsourced IT partner where appropriate.

In addition to day-to-day operational responsibilities, you will support one-off and project-based technical activities that benefit from on-site presence and internal context. Over time, you will develop working knowledge of Entegro's business IT platforms and infrastructure, enabling you to take on increased responsibility and contribute more broadly to the Technology function as your skills develop.

The role requires a methodical and reliable individual who is comfortable working across a varied workload, maintaining accurate records, and following tasks through to completion.

Key Responsibilities

Manage the issuing, collection, and lifecycle tracking of end-user IT equipment, including laptops, tablets, and peripherals.
Ensure all devices are accurately registered to the correct users within IT inventory and asset management systems.
Maintain high-quality records to support auditability, compliance, and operational reporting.
Provide basic on-site IT support and initial troubleshooting for end users.
Act as a first point of contact for low-volume provisioning and routine IT requests.
Escalate incidents and service requests to the external IT partner where required, ensuring clear handover and follow-up.
Support one-off and project-based technical tasks, particularly where on-site presence improves efficiency or outcomes.
Assist with coordination of user access, device readiness, and system changes related to business operations.
Develop working knowledge of Entegro's core IT platforms over time, including Microsoft 365, Windows and Entra ID environments, Linux systems, databases, and networking fundamentals.
Contribute to continuous improvement of IT processes, documentation, and operational practices as experience grows.

Skills required

Essential Skills

Strong attention to detail and a disciplined approach to record-keeping and task follow-through.
A practical, hands-on mindset and willingness to engage directly with users, equipment, and systems.
Good communication skills and the ability to work calmly and methodically through issues.
Demonstrated interest in technology and a clear desire to develop technical skills over time.
Reliable, proactive, and comfortable managing a varied workload with appropriate prioritisation.

Educational Requirements

Desirable Skills

Some prior exposure to IT support, systems administration, or technical environments (professional, academic, or personal).

Familiarity with any of the following technologies or environments:

Microsoft 365
Windows and/or Entra ID
Linux systems
Databases (e.g. PostgreSQL or similar)
Networking or firewall fundamentals

Experience in an operations, logistics, or coordination-focused role where accuracy and process discipline were important.

Attributes

Methodical and detail-oriented, with a strong sense of ownership and accountability.
Eager to learn and develop technical capability in a structured, real-world environment.
Comfortable balancing routine operational tasks with ad-hoc technical work.
A collaborative team player who works effectively with internal stakeholders and external partners.
Reliable and professional, with a focus on delivering practical outcomes.

Apply Now

Refine Your Search

escalation specialists jobs in dublin, d

IT Specialist - Dublin

Child Safety Team Lead, EMEA - Trust & Safety

Customer Support Specialist

Global Emergency Response Specialist, Japanese - Trust & Safety (Specified Purpose Contract)

Customer Account Specialist, Customer Operations

Support Lead

Customer Service Supervisor

Senior Onboarding Specialist-Slack

Speculative Applications - Embedded GSOC- Program Specialist

Technical Support Engineer

Talent Attraction Operations Manager

Lead Technician

Compliance Senior Specialist

Product Support Specialist

Project Manager - CRM & Loyalty

Global Mobility Specialist

Lock Up Manager

Cross Border UAT Manager

GreyMatter Specialist

SIAM Major Incident Manager

I want to receive the latest job alerts for escalation specialists in dublin, d

Related Searches

Explore jobs in more locations

Job Description and Benefits

Responsibilities

Skills required

Educational Requirements

Jobseeker tools

Employer Tools

Browse

Stay Connected