Find marketer Jobs in ireland

Customer Excellence Lead
Novartis —Dublin, County Dublin
- Full-time
Head of Implementation & Onboarding
Supermetrics —Dublin, County Dublin
- AI
Quick apply
2d
Growth Generalist
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- Marketing
Creative Excellence Senior Director - International Beverages
PepsiCo —DUBLIN 2, County Dublin
- Remote
- Leadership
- Communication skills
Client Success Manager
AmTrust International —Dublin, County Dublin
- Annual leave
Retail Cleaner
Entain —Abbeyleix, County Laois
- €14.15 an hour
- Part-time
- Hospitality
- Cleaning
11d
Head of Client Success
AmTrust International —Dublin, County Dublin
- Annual leave
Group Brand Director
IT Search —Dublin, County Dublin
Quick apply
Consumer Music Marketing Lead
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
Publisher Account Manager
Koneo Mobile Inc. —Dublin, County Dublin
- No degree
- Marketing
Quick apply
Customer Service Assistant
Pinewood Healthcare —Ballymacarbry, County Waterford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Finance & Strategy
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AI
Agreement Set up Officer
AmTrust International —Dublin, County Dublin
- Microsoft Excel
- Annual leave
11d
Account ManagerClient Services · Dublin, Ireland
Grouper Technology - Reseller Account —Cork, County Cork
- €45,000 a year
- Communication skills
Quick apply
GTM Automation Specialist
Supermetrics —Dublin, County Dublin
- Sales
- AI
Quick apply
2d
Senior Growth Marketing
Photoroom —Dublin, County Dublin
- €70,000–€90,000 a year
- Full-time
- Remote
- Annual leave
Marketing Manager
JJ Rhatigan Building Contractors —Galway, County Galway
- Full-time
- Social media management
- Communication skills
- Marketing
Quick apply
Advertiser Account Manager
Koneo Mobile Inc. —Dublin, County Dublin
- English
- Communication skills
- Marketing
Quick apply
Technical Recruiter
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Research
- Recruiting
- Communication skills
Business Development Manager
Yomali Labs Limited —Remote
- Full-time
- Remote
- Sales
- Business development
- Communication skills

I want to receive the latest job alerts for marketer in ireland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

marketer jobs near ireland

Director Of Financial Planning Analysis jobs in Dublin, County Dublin

Shift Leader jobs in Dublin, County Dublin

Business Development Manager jobs in Remote

Marketer jobs in Dublin, County Dublin

Automation Specialist jobs in Dublin, County Dublin

Marketing Manager jobs in Galway, County Galway

Financial Research Analyst jobs in Dublin, County Dublin

Tax Director jobs in Dublin, County Dublin

Urban Planning, Internship jobs in Cork, County Cork

Account Director jobs in Dublin, County Dublin

Chief Growth Officer jobs in Dublin, County Dublin

Growth Manager jobs in Dublin, County Dublin

Abm, B2b, Growth jobs in Limerick, County Limerick

Growth Marketer jobs in Cork, County Cork

Shift Leader jobs in Clonmel, County Tipperary

Shift Leader jobs in Sligo, County Sligo

Night Shift jobs in Portarlington, County Laois

Shift Leader jobs in Wexford, County Wexford

Night Shift Driver jobs in Cork, County Cork

Shift Work jobs in County Galway

Customer Excellence Lead

Novartis -
Dublin, County Dublin

Apply Now

Job details

Full-time

Full job description

Summary

#LI-Hybrid

The Customer Excellence Lead acts as the execution engine for customer engagement success, ensuring launch readiness, high-quality content activation and precise omnichannel orchestration. The role governs and deploys execution excellence frameworks such as ICE, IpEx and IMEx to drive consistent standards across teams, while leading capability development to future-proof the organization and maximize customer engagement impact.

About the Role

Job Purpose

Serve as the execution engine for customer engagement success by ensuring launch readiness processes are strategically planned, content is activated across channels and customer journeys are orchestrated with precision. The role oversees execution excellence frameworks such as ICE, IpEx and IMEx, and leads capability development across the organization to enable consistent, compliant and high-impact engagement.

Major Accountabilities

Content Activation & Channel Orchestration

Ensure content created by Therapeutic Areas, Value & Access, Communications, Patient Advocacy and Medical Affairs is activated and usable across field force and functional platforms (OnCore CRM).
Ensure customer journeys are validated, aligned with content usage and optimized for impact.
Provide omnichannel implementation guidance and channel upskilling including SFMC orchestration and iCVA usage.
Oversee tagging, FUSE uploads and MLR processes to ensure execution standards across Commercial, V&A and Medical teams.
Provide customer journey insights to continuously refine engagement.
Execute integrated customer journeys across CRM, SFMC and rep-triggered tools aligned with TA strategies.

ICE Deployment & Orchestration

Orchestrate all ICE ways of working including workshops and handshake meetings at country level.

Marketing Excellence & One Brand Plan Orchestration

Ensure One Brand Plan milestones are executed on time with clear metrics and governance.
Drive marketing excellence standards and OBP framework implementation to uplift marketer capability and future-proof execution.

Launch Excellence Orchestration

Ensure end-to-end execution of local Launch Readiness Reviews (LRR).
Partner with global and regional teams to enhance launch readiness processes and operational excellence.

Capability Building

Act as the country voice of learning within learning governance forums.
Deploy and localize global learning curricula aligned to country needs and international priorities.
Partner with TA Heads and functional leads to align capability development with business priorities.
Support change management and adoption of new tools, journeys and standards.

Training Execution & Delivery

Deliver and localize global learning experiences ensuring relevance and impact.
Collaborate with technology owners to support implementation and usage of capability tools.
Ensure best-practice sharing and consistent onboarding across field and office-based roles.
Monitor training adoption and effectiveness and report outcomes to functional leadership.

Omnichannel Orchestration & Customer Journeys

Provide implementation guidance and upskilling on SFMC, iCVA, RTEs and video calls.
Design and deliver targeted capability building on content activation and omnichannel standards.
Support handshake meetings between international and local brand teams to ensure operating model adoption.

Leadership & Culture

Foster an engaged, high-performance culture through clear goals, coaching and continuous development.
Attract, develop and retain future-ready talent and strengthen succession pipelines.
Role model Novartis Leadership Expectations and Behaviors with a growth mindset.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

Division

International

Business Unit

General Management

Location

Ireland

Site

Dublin (Country President Office (CPO))

Company / Legal Entity

IE02 (FCRS = IE002) Novartis Ireland Ltd

Functional Area

Marketing

Job Type

Full time

Employment Type

Regular

Shift Work

Apply Now

Refine Your Search

marketer jobs in ireland

Customer Excellence Lead

Head of Implementation & Onboarding

Growth Generalist

Creative Excellence Senior Director - International Beverages

Client Success Manager

Retail Cleaner

Head of Client Success

Group Brand Director

Consumer Music Marketing Lead

Publisher Account Manager

Customer Service Assistant

Finance & Strategy

Agreement Set up Officer

Account ManagerClient Services · Dublin, Ireland

GTM Automation Specialist

Senior Growth Marketing

Marketing Manager

Advertiser Account Manager

Technical Recruiter

Business Development Manager

I want to receive the latest job alerts for marketer in ireland

Related Searches

Explore jobs in more locations

Summary

About the Role

Job Purpose

Major Accountabilities

Jobseeker tools

Employer Tools

Browse

Stay Connected