Find shift leader Jobs in galway, g

Insurance Customer Service Advisor (6 month contract)
MAWDY —Galway, County Galway
- Weekend availability
- Customer service
- English
- Microsoft Office
- Employee assistance program
- Employee discount
Quick apply
2d
Quality Technician - Nights
Zimmer Biomet —Galway, County Galway
- 12 hour shift
- No degree
- Manufacturing
- Wellness program
10d
Maintenance Technician - Weekend Nights
Zimmer Biomet —Galway, County Galway
- Weekend availability
- No degree
- Manufacturing
- Hand tools
- Wellness program
11d
Manufacturing Maintenance Technician
Celestica —Galway, County Galway
- No degree
- Communication skills
Sr. Director & Head of Architecture
G-P —Galway, County Galway
- €160,800–€201,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
Quick apply
2d
Artic Driver
Walsh Waste Limited —Oranmore, County Galway
- Weekend availability
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
14d

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Insurance Customer Service Advisor (6 month contract)

MAWDY -
Galway, County Galway

Quick apply

Job details

Full-time | Fixed term
2 days ago

Benefits

Bike to work scheme
Company events
Employee assistance program
Free or subsidised travel
Employee discount
Sick pay

Qualifications

Customer service
English
Microsoft Office
Analysis skills
APA Certification
Data entry
Customer support
Phone etiquette
Communication skills

Full job description

At MAWDY we've grown consistently in recent years to become a market leader in insurance and assistance products. Our objective is to continue this profitable growth by providing the world-class customer service that our clients have come to expect.

We are currently seeking enthusiastic and energetic individuals to join our Assistance team as Customer Support Representatives on a 6 month fixed term contract. If you have a background in customer service, retail, or sales, we encourage you to apply; your experience could be a perfect fit for our team.

The Customer Support Representative role is at the forefront of the contact centre and requires an individual with a strong track record in customer service skills. The Customer Support Representative makes decisions in relation to insurance entitlements, liaises with members of the public, suppliers and teammates to provide roadside and home emergency assistance.

What you’ll do:

Provide support to customer enquiries politely and courteously .
Handle inbound customer calls in line with Service Level Agreements (SLAs) providing clear guidance on policy cover.
Demonstrate a professional attitude at all times, towards work, fellow colleagues and customers.
Work towards internal and external KPIs .
Provide a detailed record of each customer call received.
Liaise with cross functional teams to ensure highest level of customer service.
Follow up calls to network providers.
Liaise with client insurance partners.
Other duties may include administration such as; approving invoices and filing.
Any other duties as required and instructed by the operations.

Working Hours: As we are a 24/7 contact centre our shift times range between 7am – 11pm, Mon – Sun. Full-time: 35 hours per week, on an 18 week rotation - 4 weekend shifts and 2 Saturday shifts.

What we’re looking for:

At minimum previous experience working in a customer service environment.
Excellent written communication skills.
Active listening skills.
Efficient with MS Office.

Qualifications:

APA or CIP qualification an advantage. However, if you are not APA / CIP qualified this role may still be for you. As MAPFRE is regulated by The Central Bank of Ireland, our employees are required to meet minimum competency requirements. We are with you every step of the way and will support and cover the cost of you becoming qualified to empower you in your role as claims handler and to deliver to our customers a positive experience.

Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness ad Probity Standards issued by the Central Bank of Ireland. This requires the company to complete due diligence to assess the appointee’s fitness and probity.

What we offer you:

Service days.
Time and attendance quarterly rewards.
APA / CIP training.
Free Motor Rescue and European Travel Insurance.
Health insurance discount.
20% discount on all other travel insurance outside Europe.
Sports & social club.
City centre office location, handy for public transport.
Bike to work scheme.
Travel Pass.
Opportunity to work with a global company based in over 27 countries.

Job Types: Full-time, Fixed term
Contract length: 6 months

Benefits:

Company events
Employee assistance program
Employee discount
Free or subsidised travel
Sick pay

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in galway, g

Insurance Customer Service Advisor (6 month contract)

Quality Technician - Nights

Maintenance Technician - Weekend Nights

Manufacturing Maintenance Technician

Sr. Director & Head of Architecture

Artic Driver

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