Find associate software Jobs in dublin county dublin

Asset & Wealth Management, Operations MI Analyst, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Employee assistance program
Mechanical Automation and Maintenance Fitting (MAMF) Apprenticeships
Mondelēz International —Coolock, County Dublin
- Part-time
- Leaving certificate
- No degree
13d
QA Automation Engineer, Charles River Development, Senior Associate
State Street —DUBLIN 2, County Dublin
- Full-time
- Azure
- DevOps
- Java
3d
Fund Accountant
U.S. Bank National Association —Dublin, County Dublin
- €41,820–€49,200 a year
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
12d
Cloud Security | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Senior Protection Associate - Integration
Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
10d
Portfolio Associate - Leased, DCC Communities
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
Associate Engineering Team Lead (C/C++ to Rust), Trading Technologies
Binance —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Engineering
- C++
Quick apply
5d
Passive Currency Overlay - Section Manager
Citi —Dublin, County Dublin
- €85,600 a year
- Full-time
- Hybrid work
- Microsoft Office
- Finance
- Analysis skills
Associate (Tunnel)
COWI —Dublin, County Dublin
- Full-time
- Hybrid work
- Business development
Tax Technology & Transformation - Associate
PwC —Dublin, County Dublin
- Full-time
- SQL
- Project management
- Python
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
10d
Senior Associate - Balance Sheet Advisory & Structuring
Howden Group Holdings —Dublin, County Dublin
- Full-time
- Microsoft Office
- Accounting
- Communication skills
Research Fellow in Engineering
Trinity College Dublin —Dublin, County Dublin
- €47,273–€60,250 a year
- Full-time
- Doctoral degree
- Engineering
- Research
Senior Associate - Complaints
SS&C Technologies —Dublin, County Dublin
- Full-time
- Negotiation
Contract Associate Recruiter
MongoDB —Dublin, County Dublin
- Azure
- Sales
- English
Senior Protection Associate - Integration
International Organization for Migration —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
10d
Programme Management Operations Associate (FTC)
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Payroll Associate
Guidewire Software —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
- Continuous improvement
Project Manager (12-Month Contract)
Broadridge —Dublin, County Dublin
- Full-time
- English
- Project management
- Leadership

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Asset & Wealth Management, Operations MI Analyst, Associate, Dublin

Goldman Sachs -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Employee assistance program
Childcare

Qualifications

Power BI
Microsoft Excel
Customer service
Tableau
SQL
Analysis skills
Forecasting
Data entry
Cisco ASA
Communication skills
Time management

Full job description

OUR IMPACT
Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.

YOUR IMPACT

We’re looking for an Operations MI (Management Information) Analyst who will be responsible for delivering high-quality data analysis and reporting to support the effective management of our operations function included our call centre operations. This role plays a crucial part in driving performance improvements, identifying trends, and providing actionable insights to management teams. The ideal candidate will possess strong analytical skills, a keen attention to detail, and the ability to communicate complex information clearly to stakeholders.

If you work in an operational environment producing high-quality data reports and have strong collaboration, MI analyst and Data Entry skills, we want to hear from you.

What you’ll do:

Collect, analyse, and interpret operational data from multiple areas, including servicing teams, payments operations, complaints, financial crime, back‑office processing, and call centre/performance data.
Produce accurate, timely MI reports and dashboards that support operational, regulatory, and strategic decision‑making across the call centre.
Develop, enhance, and maintain reporting tools (e.g., Power BI dashboards, automated Excel/SQL reporting) ensuring data integrity and alignment with business priorities.
Monitor key operational KPIs such as productivity, volumes, quality metrics, SLA performance, turnaround times, customer outcomes, and error rates — including call centre KPIs such as call volumes, AHT, ASA, service levels, and agent productivity.
Provide reporting packs and ad‑hoc deep‑dives, highlighting trends, risks, variances, and opportunities for performance improvement.
Support operational forecasting, capacity planning, and scenario modelling using historical and real‑time data.
Partner closely with operational leaders, transformation teams, risk & compliance, and technology to improve data flows, reporting processes, and insight generation.
Contribute to regulatory, audit, risk and governance reporting, ensuring alignment with FCA expectations and internal operational risk frameworks.
Present insights clearly to technical and non‑technical stakeholders at all levels.
Ensure all MI processes and outputs adhere to governance, data quality, security, and confidentiality standards.

REQUIREMENTS

Demonstrable experience in a similar MI analyst, data analyst, or reporting role within a retail banking, financial services operational or call centre customer service environment
Strong proficiency in data analysis tools and software, such as Microsoft Excel, SQL, Power BI, Tableau or equivalent reporting platforms
Proficient in Microsoft Excel, SQL, Power BI, or equivalent reporting platforms.
Familiarity with contact center metrics such as AHT, ASA and shrinkage
Familiarity with regulatory compliance requirements (e.g., GDPR) within a call centre context
Demonstrable ability to manipulate, interpret, and present large data sets accurately and efficiently
Excellent attention to detail, organisational, and time-management skills
Effective communication skills, with the ability to convey complex data insights to non-technical stakeholders
Solid understanding of call centre KPIs, operations, and performance metrics
Experience with forecasting , capacity planning or workforce management and resource planning tools is advantageous
Ability to work independently and as part of a collaborative team
High level of integrity and commitment to maintaining data confidentiality
Analytical mindset with a proactive approach to problem-solving

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. : https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

We Offer Best-In-Class Benefits

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Holiday & Vacation Policies

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

Opportunity Overview

CORPORATE TITLEAssociate

OFFICE LOCATION(S)Dublin

JOB FUNCTIONExternal Product Specialists

DIVISIONAsset & Wealth Management

Apply Now

Refine Your Search

associate software jobs in dublin county dublin

Asset & Wealth Management, Operations MI Analyst, Associate, Dublin

Mechanical Automation and Maintenance Fitting (MAMF) Apprenticeships

QA Automation Engineer, Charles River Development, Senior Associate

Fund Accountant

Cloud Security | Senior Associate | Cyber Security | Technology Consulting

Senior Protection Associate - Integration

Portfolio Associate - Leased, DCC Communities

Associate Engineering Team Lead (C/C++ to Rust), Trading Technologies

Passive Currency Overlay - Section Manager

Associate (Tunnel)

Tax Technology & Transformation - Associate

Sr. SDE, Workforce Solutions (WS)

Senior Associate - Balance Sheet Advisory & Structuring

Research Fellow in Engineering

Senior Associate - Complaints

Contract Associate Recruiter

Senior Protection Associate - Integration

Programme Management Operations Associate (FTC)

Payroll Associate

Project Manager (12-Month Contract)

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