Find agent remote Jobs in dublin, d

Technical Support Engineer
Gong.io —Dublin, County Dublin
- Sales
- Salesforce
- Communication skills
Quick apply
Property Acquisition Executive
Tesco Ireland —Dún Laoghaire, County Dublin
- Part-time
- Analysis skills
- Negotiation
- Annual leave
- Employee assistance program
1d
AI Creative Producer
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Social media management
Senior Analyst, Strategy & Operations
GoFundMe —Dublin, County Dublin
- €69,000–€104,000 a year
- SQL
- Mentoring
- Communication skills
10d
Product Marketing - Agents
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Project management
Full-Stack Engineer (Front-End Leaning)
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
Senior Global AR Operations Analyst
Workday —Dublin, County Dublin
- €45,000–€67,600 a year
- Full-time
- Accounting
- Business
- Accounting
10d
Full-Stack Engineer (Back-End Leaning)
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
- Python
Senior Delivery Acceleration AI Specialist
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- Sales
- SharePoint
Quick apply
Trust & Risk Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- Social media management
- Customer service
- English
- Work from home
B2B Product Marketing
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Marketing
4d
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Research
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Quick apply
Technical Recruiter
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Research
- Recruiting
- Communication skills
Full-Stack Engineer
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
- Python
Trust & Risk Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- Social media management
- Customer service
- English
- Work from home
AI Systems Engineer
Platform Engineering Masters —Dublin, County Dublin
- Full-time
- Remote
- Software development
- AI
- Leadership
Senior People Consultant - Fixed Term 16 Month Contract
Workday —Dublin, County Dublin
- €72,200–€108,400 a year
- Full-time
- Customer service
- English
- Human resources
Senior Vice President, Transfer Agency Oversight
HarbourVest Partners —Dublin, County Dublin
- Bachelor's degree
- No degree
- Leadership
4d
Growth Generalist
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- Marketing
AI Research Engineer (Multi-Modal Reinforcement Learning) - 100% Remote Worldwide
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English

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Technical Support Engineer

Gong.io -
Dublin, County Dublin

Quick apply

Job details

Qualifications

Telephony
Sales
Salesforce
OOP
SaaS
Communication skills

Full job description

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

As a Technical Support Engineer, you'll be at the forefront of the Gong customer experience & create #ravingfans by providing an exceptional & consultative support experience for our customers. Support Engineers are proactive, innovative, and empowered to solve the customer challenges of today, while thinking strategically to delight our customers long term.

NOTE: This position is a hybrid-based role (office 3 days a week and remote)

RESPONSIBILITIES

Provide an exceptional support experience via email, web and/or phone for our customers using Gong product(s) and achieve core KPIs.
Master Gong product(s) and provide integration expertise for 3rd party solutions, including: telephony systems, web conferencing, Salesforce, and API usage.
Build internal relationships and collaborate closely with Engineering to triage potential bugs, build test cases, identify workarounds and keep stakeholders informed every step of the way.
This is a small team! Everyone has an opportunity to represent the Voice of the Customer with Success, Sales and Product teams to influence priorities, resources, roadmaps and deliverables.
Create innovative resources to equip and educate customers and peers (documentation, training, processes, tools).

QUALIFICATIONS

Technical Support Engineer with 2-4 years relevant experience, interested in going above and beyond for customers to create #ravingfans
Excellent communication skills (verbal and written), and ability to translate complex technical concepts for non-technical audiences
Previous B2B SaaS or enterprise software experience
Self-starter with a strong sense of ownership who thrives in a fast-paced, high-growth startup environment
Creative, resourceful, detail-oriented and well organized
Proven track record of demonstrated ability to deep dive and find solutions
College graduate with a technical degree or equivalent hands-on experience
Technical experience with Dialer/Telephony/Web Conferencing platforms such as Outreach, Dialpad, Zoom, GoToMeeting, 8x8, Five9
Technical experience in one or more of the following is preferred: Salesforce Sales Cloud (1-2 years), API developer support, object oriented programming languages or other scripting languages.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SM3

Quick apply

Refine Your Search

agent remote jobs in dublin, d

Technical Support Engineer

Property Acquisition Executive

AI Creative Producer

Senior Analyst, Strategy & Operations

Product Marketing - Agents

Full-Stack Engineer (Front-End Leaning)

Senior Global AR Operations Analyst

Full-Stack Engineer (Back-End Leaning)

Senior Delivery Acceleration AI Specialist

Trust & Risk Agent (French Speaking)

B2B Product Marketing

Staff Product Designer - Design Systems - 100% Remote - EMEA

Technical Recruiter

Full-Stack Engineer

Trust & Risk Agent (German Speaking)

AI Systems Engineer

Senior People Consultant - Fixed Term 16 Month Contract

Senior Vice President, Transfer Agency Oversight

Growth Generalist

AI Research Engineer (Multi-Modal Reinforcement Learning) - 100% Remote Worldwide

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