Find Talent program manager Jobs in Dublin, D

Global Operations Manager
Match Group —Dublin, County Dublin
- Full-time
Product Delivery Manager
JPMorganChase —Dublin, County Dublin
- Full-time
- Project management
- Continuous improvement
Senior Technical Program Manager
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Engineering
- Bachelor's degree
Office Manager
iCims —DUBLIN 2, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
16h
Head of Private Markets
U.S. Bank National Association —Dublin, County Dublin
- €213,010–€250,600 a year
- Full-time
- Master's degree
- Bachelor's degree
- Accounting
Learning and Development Partner
Tines —Dublin, County Dublin
- Bachelor's degree
- Human resources
- In-person
Change Manager
AECOM —Dublin, County Dublin
- Full-time
- Contracts
EMEA Marketing Programs Specialist
Okta —Dublin, County Dublin
- €50,000–€70,000 a year
- Sales
- Salesforce
- Project management
- Annual leave
Director, Client Service Manager
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Business
8d
Business Development Manager
Cai Consulting —Dublin, County Dublin
- €38,000–€50,000 a year
- Full-time
- Business development
- Work from home
- Employee assistance program
Quick apply
2d
Government & Public Sector | Manager | Advisory
PwC —Dublin, County Dublin
- Full-time
- Business development
- Communication skills
Single Sponsor Clinical Project Manager II - Dublin office (3 days a week)
サイネオス・ヘルス —DUBLIN 2, County Dublin
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
Employment Counsel Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Organisational skills
- AI
Technology Risk Manager
U.S. Bank National Association —DUBLIN 18, County Dublin
- €102,680–€120,800 a year
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
1d
Global Accounts Payable Manager
Strava —Dublin, County Dublin
- €80,000–€90,000 a year
- Full-time
- Hybrid work
- In-person
- AI
EMEA & APAC Talent Acquisition Coordinator
StepStone Group —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Balance Management & Analysis
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Employee assistance program
13d
Principal Technical Program Manager
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- No degree
Manager, Internal Controls
paypal —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Acommodation Supervisor (m/f/d)
RUBY GMBH —Dublin, County Dublin
- Full-time
- English
- No degree

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Global Operations Manager

Match Group -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Operations management
Zendesk

Full job description

Know where you belong!

Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match-Meetic, PlentyOfFish, Okcupid, The League, Archer, Salams and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire.

When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our office 3 days/week.

Our Global Escalations team, within the Member Experience org, is dedicated to supporting and protecting our user base. We are looking for a Global Escalations Specialist to help us handle member escalations spanning Trust & Safety and support policy. Our Global Escalations team investigates safety issues, abuse, bugs & app functionality issues on the platform, along with enforcing Tinder's Community Guidelines and Terms of Service.

In this role, you will:

Manage and cultivate a team of Global Operations specialists, overseeing the day-to-day and providing coaching and feedback to ensure that the team maintains a high level of productivity and quality.
Track and analyze key operational and performance metrics, identify trends, and develop solutions to optimize team workflows to improve efficiency.
Manage high visibility escalations, communicating with leadership, legal, comms, product, and engineering as needed to resolve user issues.
Provide operational and process subject matter expertise to the team as well as other partners - policy, training, quality, product, etc.
This position operates in many time zones and hours will vary.

We could be a Match if:

2+ years experience in operations management or lead role.
Advanced knowledge of Zendesk (or similar), moderation tooling/workflows, and productivity tools such as Jira.
Critical thinking skills to understand and summarize complex issues within minutes.
Ability to multitask, prioritize, and keep up with a large volume of tasks in a fast-paced environment.
Experience working in trust and safety and content moderation. A plus if you have a background with customer support and technical resolutions workflows.
You have a track record of designing, owning, and improving efficient processes that impact and rely on collaboration with multiple cross-functional teams.
Extreme attention to detail.
You have familiarity with legal and compliance requirements related to content moderation, data privacy, and user safety.
Passion for developing teams and providing amazing customer experiences.

Interview Process:

30 min Zoom (Recruiter)

45 min Zoom with Devika Cushalappa (Sr. Manager, Global Operations – APAC, Match Group)

45 min Zoom with Lauren Tropp (Sr. Manager, Global Operations, Match Group)

45 min Zoom with Alex McNally (Manager, Workforce Management, Match Group)

30 min Zoom with Caoimhe Stafford (Data Protection Officer, Match Group)

Potential additional interview

As part of our team, you’ll enjoy:

The hustle of a startup with the impact of a global business
Tremendous opportunity to solve some of the industry’s most exciting problems
Working with an extraordinary team of smart, creative, fun and highly motivated people
Comprehensive health coverage, competitive pay, team bonding events, yoga classes and social events

Why Match Group?

Work on products that impact millions, collaborating with global and diverse teams, shaping relationships and connections worldwide.
Providing premium healthcare, mental health support, emergency leaves
Benefit from a healthy work-life balance in a flexible and welcoming environment.
Enjoy a modern office, close to transport and amenities.
Access lunch vouchers, a discounted ClassPass subscription
Grow through e-learning, conferences, knowledge-sharing sessions, continuous learning programs, and global career opportunities
Join regular social events like breakfasts, lunches, and apéros.
Use our products for free.

Match Group is an equal opportunity employer and we value the rich dynamics that diversity brings to our group.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

Apply Now

Refine Your Search

talent program manager jobs in dublin, d

Global Operations Manager

Product Delivery Manager

Senior Technical Program Manager

Office Manager

Head of Private Markets

Learning and Development Partner

Change Manager

EMEA Marketing Programs Specialist

Director, Client Service Manager

Business Development Manager

Government & Public Sector | Manager | Advisory

Single Sponsor Clinical Project Manager II - Dublin office (3 days a week)

Employment Counsel Manager

Technology Risk Manager

Global Accounts Payable Manager

EMEA & APAC Talent Acquisition Coordinator

Balance Management & Analysis

Principal Technical Program Manager

Manager, Internal Controls

Acommodation Supervisor (m/f/d)

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