Job Ref: DAL4996
Branch: The Gibson Hotel
Location: Dublin Docklands - The Gibson Hotel / Clayton Hotel Cardiff Lane / The Samuel Hotel / Maldron Hotel Pearse Street
Salary/Benefits: Competitive Salary
Contract type: Temporary/Seasonal
Hours: Full Time
Hours per week: 39
Posted date: 25/05/2026
Closing date: 27/06/2026
Job Title and Responsibilities
Benefits
- Free employee meals on duty
- 50% Off FB in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off Friends Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme.
- Cycle to Work Scheme/Transport Schemes
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy- support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Key Duties and Responsibilities
- Effective account management of key accounts and agents within the conference and crew segments, ensuring the hotels capitalise on all opportunities from these existing accounts.
- Collaborate with Account Management and Business Development Teams to nurture existing, and secure new opportunities following the Dalata sales process.
- Develop and nurture relationships with key venues and partners that may have CIH / OOH group requirements
- Represent the hotels at sales team meetings, internal external customer led events as appropriate.
- Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and Solver
Customer Facing- Conference Segments
- Develop and nurture relationships for the hotels with key national global clients through ongoing account management.
- Generate new business and accounts for all hotels
- To participate fully in all sales activities including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips, as necessary.
- Identification and management of new opportunities in your market in line with hotel strategy and across the wider Dalata portfolio.
Planning Forecasting
- Collaborate with ADOS on proactive sales strategy and identifying analysing opportunities to ensure they fit with the hotels business strategy.
- Undertake monthly tracking of CIH, COOH Crew segments in the hotels to monitor enquiries and conversion levels.
- Timely production of monthly adhoc reports.
- Execute actions from quarterly sales activity plans to support business needs.
Team Management
- Regular engagement with team on their performance
- Mentor and coach hotel sales and ME team and develop talent pipeline
- Ensure Sales team resources are appropriately distributed across the area to meet the demands of the business
Requirements:
- Minimum 2 years’ experience working within a similar position in hotels
- Be commercially aware with strong analytical skills, be able to understand key business indicators and competitive trends
- Excellent organisation and planning skills
- Ability to develop and build long lasting relationships through account management, and promote cross selling into Dalata hotel group
- Experience of working with global clients agencies
- Sales focused and results driven
- Knowledge of the Dublin market essential
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
We’re directly opposite the 3arena, a quick ten minutes’ walk from the convention centre (CCD), 15 minutes from all the major businesses based in the IFSC and just a 20 minute stroll across the river from the Bord Gais Theatre.
