About the role:
At our ECI JCB dealership, we are looking for a self-motivated and high energy Inside Sales Representative to help grow our local retail business. This role sits at the heart of our dealership, acting as the first point of contact for many prospects and playing a critical role in converting enquiries into genuine sales opportunities.
What does this role involve day to day?
- Selling the range of JCB compact equipment to new customers and small fleet operators
- Actively prospecting for potential customers and creating demand for the JCB machine range
- Responding quickly and professionally to inbound customer enquiries from our website, digital campaigns, and marketing activity
- Proactively making outbound calls to progress opportunities and follow up open enquiries
- Qualifying customer needs and identifying opportunities for equipment demonstrations or dealer visits
- Book appointments and hand qualified opportunities to the field sales team
- Maintain consistent follow up with customers to avoid missed opportunities
- Accurately record all activity, notes, and next actions within the dealer CRM
- Support local digital activity including online listings, email outreach, and social platforms
- Represent the dealership professionally and always reinforce the JCB brand
This will be suited to you if…
- You have previous experience in sales, retail, automotive, call centre, telesales, or customer facing roles
- You are comfortable and confident speaking with customers by phone every day
- You are resilient and positive when outcomes don’t come immediately
- You have a genuine interest in selling and developing a long term sales career
- Construction or machinery knowledge is not essential
What happens next?
Our Resourcing Team will review and shortlist applications. If you’re shortlisted, one of our Recruiters will be in touch to discuss the role in more detail. Our interview process typically includes a personality assessment and a video interview, and then a final in-person interview. We’ll keep you updated throughout the process.
What’s in it for you?
The role offers a competitive base salary complemented by performance related commission, with earnings directly linked to individual activity and results. Full product and systems training will be provided by the dealership, alongside ongoing coaching and development within a supportive dealer team. Over time, there is clear opportunity to progress into senior sales or field based roles for high performing individuals.
We value diversity and welcome applications from candidates from all backgrounds.
We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format.
