Find Technical support Jobs in Kilkenny, Kk

Customer Support Specialist with French
Planet —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Hospitality
- English
- IT
Project Manager (Civils & Infrastructure)
David Walsh Civil Engineering Ltd —Kilkenny, County Kilkenny
- Full-time
- Project management
- Bachelor's degree
- SharePoint
Quick apply
13d
Quality & Compliance Officer (HIQA Regulated Setting)
SOS Kilkenny —Kilkenny, County Kilkenny
- €36,107.00–€55,463.14 a year
- Full-time
- Research
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick apply
Major Incident Manager ,Assistant Vice President
State Street —Kilkenny, County Kilkenny
- Weekend availability
- Computer Science
- Windows
- Master's degree
EHR Training Lead
UPMC —Kilkenny, County Kilkenny
- Hybrid work
- System design
- Clinic
- Bachelor's degree
- Annual leave
Person in Charge of Poling (PICP)
Gaeltec Utilities —Kilkenny, County Kilkenny
- Full-time
- English
- No degree
- Construction
- Employee assistance program
Hard Services Lead
Glounthaune Management Services —Kilkenny, County Kilkenny
- €50,000–€70,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Leaving certificate
Quick apply
2d
Identity and Access Management Engineer - AVP
State Street —Kilkenny, County Kilkenny
- Full-time
- Bachelor's degree
- Communication skills
Operations Quality Engineer Shift
Abbott Laboratories —Kilkenny, County Kilkenny
- Full-time
- Engineering
- No degree
- Manufacturing
Science, Biology, Maths Learning Support Teacher
Kilkenny & Carlow ETB —Johnstown, County Kilkenny
- Full-time
- No degree
- Teaching
2d
Accounts Officer
South East Energy Agency —Kilkenny, County Kilkenny
- €29,000–€34,000 a year
- Microsoft Excel
- English
- Accounting
- Annual leave
- Sick pay
Quick apply
Hard Services Lead
Apleona Ireland —Kilkenny, County Kilkenny
- €60,000 a year
- Full-time
- Microsoft Office
- No degree
Quick apply
13d
Science, Biology, Maths Learning Support
Kilkenny & Carlow ETB —Johnstown, County Kilkenny
- Full-time
- No degree
- Teaching
2d
Construction Supervisor, Kilkenny
ESB —Kilkenny, County Kilkenny
- €55,000–€70,000 a year
- Full-time
- Microsoft Office
- Project management
- No degree
14h
Blockchain & Smart Contract Security , Vice President
State Street —Kilkenny, County Kilkenny
- Full-time
- Azure
- AWS
- Analysis skills
Senior Manufacturing Technician
Abbott Laboratories —Kilkenny, County Kilkenny
- Full-time
- Engineering
- Continuous improvement
- Manufacturing
Design Lead - Mechanical Engineer - Hybrid
PM Group —Kilkenny, County Kilkenny
- System design
- Bachelor's degree
- Continuous improvement
Music & English Learning Support
Kilkenny & Carlow ETB —Johnstown, County Kilkenny
- Full-time
- English
- No degree
- Teaching
6d
Process Engineer Lead
Abbott Laboratories —Kilkenny, County Kilkenny
- Full-time
- Engineering
- No degree
- Mentoring
Senior Mechanical Design Engineer- Hybrid
PM Group —Kilkenny, County Kilkenny
- Leadership
- Communication skills

I want to receive the latest job alerts for technical support in kilkenny, kk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near kilkenny, kk

Mechanical Engineer jobs in Kilkenny, County Kilkenny

Service Station jobs in County Dublin

Project Manager jobs in Kildare, County Kildare

Front Office Manager jobs in Dublin, County Dublin

Project Manager jobs in Kinsale, County Cork

Supply Chain Manager jobs in Cork, County Cork

Project Manager jobs in County Dublin

Project Manager jobs in Nuig, County Galway

Technical Account Manager jobs in Dublin, County Dublin

Mechanical Engineer jobs in Dundalk, County Louth

Mechanical Engineer jobs in Athlone, County Westmeath

Senior Director Pharmaceutical jobs in Dublin, County Dublin

Store Person jobs in County Meath

Staff Nurse Older Person jobs in Dublin, County Dublin

Construction Director jobs in Cork, County Cork

Construction Supervisor jobs in Dublin, County Dublin

Construction Supervisor jobs in Cork, County Cork

Construction, Carpentry jobs in Kilkenny, County Kilkenny

Construction Supervisor jobs in Limerick, County Limerick

Graduate Construction Project Manager jobs in Dublin, County Dublin

Customer Support Specialist with French

Planet -
Kilkenny, County Kilkenny

Apply Now

Job details

Full-time

Qualifications

French
Hospitality
English
IT
Computer skills
Business
Communication skills
Hotel experience
Information Technology

Full job description

remote type

Hybrid

locations

Kilkenny - Ireland

time type

Full time

posted on

Posted 21 Days Ago

job requisition id

JR11366

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role overview:

As a Customer Support Specialist, you will be the first point of contact for our customers, assisting them via phone or email with technical inquiries and any issues that arise. You will independently analyze and resolve problems while advising our customers on how to use our software optimally and efficiently. After an intensive onboarding phase, you will take over customer consulting, installation, and training, ensuring that they can seamlessly integrate our hotel software into their daily operations.

What you will do:

Technical support and consulting for customers and business partners via phone, email, or the ticketing system.
Detailed documentation of all work steps and solution processes in accordance with internal standards and guidelines.
Maintenance and updating of the ticketing system and internal knowledge database to optimize support processes.
Planning and conducting user training sessions, both online and on-site, to ensure customers can use the software effectively.
Enhancing and maintaining customer satisfaction by providing tailored solutions and first-class service.
Active collaboration within the team and close coordination with other departments to continuously improve the software and services.
Out of Hours Rotation to ensure reliable customer support.

Who you are:

Successfully completed training or a degree in hospitality, tourism management, IT, or a related field (preferred).
Experience in the hotel industry or solid knowledge of the hospitality sector to better understand customer needs.
Strong computer skills and a keen interest in IT topics, particularly hotel software and digital solutions.
Fluent English and French (spoken and written) to communicate professionally with national and international customers.
Strong customer orientation and a commitment to delivering first-class service and tailored solutions.
Experience with hotel software is an advantage, as well as knowledge of other common PMS, booking, or POS systems in the hospitality industry.
Strong social skills, empathy, and a respectful approach towards customers, colleagues, and partners.
Team spirit and willingness to collaborate efficiently with internal teams, external service providers, and hotel operators.
Excellent communication skills to explain complex technical concepts clearly to customers.
Independent and responsible work ethic, especially when analyzing customer requirements and implementing our products.
Structured and organized approach, particularly in planning and executing software implementations, training sessions, and support requests.
Strong technical affinity and openness to new technologies, especially in PMS (Property Management Systems), channel managers, booking software, and POS systems.
High resilience and strong problem-solving skills to provide effective solutions for hotel clients, even under time pressure.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Apply Now

Refine Your Search

technical support jobs in kilkenny, kk

Customer Support Specialist with French

Project Manager (Civils & Infrastructure)

Quality & Compliance Officer (HIQA Regulated Setting)

Major Incident Manager ,Assistant Vice President

EHR Training Lead

Person in Charge of Poling (PICP)

Hard Services Lead

Identity and Access Management Engineer - AVP

Operations Quality Engineer Shift

Science, Biology, Maths Learning Support Teacher

Accounts Officer

Hard Services Lead

Science, Biology, Maths Learning Support

Construction Supervisor, Kilkenny

Blockchain & Smart Contract Security , Vice President

Senior Manufacturing Technician

Design Lead - Mechanical Engineer - Hybrid

Music & English Learning Support

Process Engineer Lead

Senior Mechanical Design Engineer- Hybrid

I want to receive the latest job alerts for technical support in kilkenny, kk

Related Searches

Explore jobs in more locations

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected